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Grand Polanco Residencial

4.0 star property
VIP Access

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Photo gallery for Grand Polanco Residencial

Front of property – evening/night
In-room safe, desk, iron/ironing board, free WiFi
Superior Apartment | Living area
Terrace/patio
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Gym
  • Outdoor space

Explore the area

Map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Auditorio Nacional
    ‪17 min walk‬
  • Angel of Independence Monument
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Grand Polanco Residencial

Pet-friendly aparthotel with a fitness center connected to a shopping center in Mexico City
A fitness center, self parking, and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a sitting area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment.
Grand Polanco Residencial offers 34 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of Grand Polanco Residencial's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Avenida Presidente Masaryk. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This upscale aparthotel has 34 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony, and an iPod dock
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Avenida Presidente Masaryk and 11 minutes by foot from Paseo de la Reforma
  • Pets welcome for a fee
Grand Polanco Residencial offers its guests a fitness center and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 6 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 354 out of 485 reviews
Rating 8 - Good. 95 out of 485 reviews
Rating 6 - Okay. 21 out of 485 reviews
Rating 4 - Poor. 9 out of 485 reviews
Rating 2 - Terrible. 6 out of 485 reviews

9.6/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

NATALIA

Business traveller
Disliked: Cleanliness, room comfort
Pricy and dirty
The towels were dirty, they don’t respect the agreement they have with Expedia with a VIP clients, so they don’t give you the benefits to be a gold member
Stayed 2 nights in Jan 2025

8/10 Good

Kourosh

Liked: Cleanliness, room comfort
Beautiful apartment hotel on a great location.
Comfortable rooms with adequate amenities. Great location, walking distance to many bars, restaurants and shops, next to Avenida Presidente Masaryk a major street in Polanco where you can walk to many great restaurants, bars and shops. A minute walk to Walmart express to get some good, groceries. I definitely will stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diego, San Francisco

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very safe. You have to be buzzed in or let in by a security guard every time you need to enter the building.
Stayed 4 nights in Jan 2025

10/10 Excellent

Marie Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room. Nearby restaurants to walk to. Very safe
Stayed 4 nights in Dec 2024

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
Excellent hotel with a great location
It was a great place with lots of restaurants, cafes and shopping around and the location was perfect, so close of Masaryk
Stayed 5 nights in Dec 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 stars
Stayed 7 nights in Dec 2024

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, property conditions & facilities
Good size apartment
Stayed 2 nights in Dec 2024

10/10 Excellent

REGINA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great. We would stay again.
Stayed 5 nights in Dec 2024

10/10 Excellent

Mike

Stayed 1 night in Dec 2024

10/10 Excellent

Jose Esteban

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Liboria, Bakersfield

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Wilbert

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking! You can walk to many restaurants and stores. There is a lot to see in the Polanco area. It also has a kitchen which is great. Our only complaint would be that wi-fi can be spotty.
Stayed 6 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Todo bien
Todo bien
Stayed 1 night in Dec 2024

8/10 Good

Tre

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Can get noisy, I heard my neighbor having stomach issues at like 2 in the morning.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kathleen A

Business traveller
Liked: Cleanliness, room comfort
Nice location and property
Easy place to stay in great neighborhood. Large rooms with new everything. Nice touch to provide coffee and light breakfast downstairs. Love the courtyard.
Stayed 2 nights in Dec 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Miguel

Business traveller
Experiencia no muy buena, el aire acondicionado no funcionaba
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, we felt safe and the staff was nice, specially the security guard. The room was nice, the beds were comfortable which is always great. The neighborhood around the hotel was very walkable with many stores, cafes and restaurants nearby. We liked that we were away from the busy hotel area by Reforma, but close enough by Uber. If we ever go back to CDMX, we will definitely stay Grand Polanco again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Great experience!!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos Dugarte and Marian

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Nov 2024

10/10 Excellent

Luis Eduardo Rodriguez

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very convinient
Stayed 7 nights in Nov 2024

10/10 Excellent

ADAIR JESUS

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Great property to stay at nice and clean. Walkable to restaurants and cafes
Stayed 1 night in Nov 2024