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Grand Polanco Residencial

4.0 star property
VIP Access

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Photo gallery for Grand Polanco Residencial

Front of property – evening/night
Reception
In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Pet-friendly
  • Gym
  • Outdoor space
  • Laundry

Explore the area

Map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Avenida Presidente Masaryk
    ‪1 min walk‬
  • Paseo de la Reforma
    ‪11 min walk‬
  • Parque Zoologico de Chapultepec
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Grand Polanco Residencial

Pet-friendly aparthotel with a fitness center connected to a shopping center in Mexico City
A fitness center, self parking, and free use of bicycles are available at this aparthotel. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a garden are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests will appreciate conveniences like a dining area and a sitting area, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment.
Grand Polanco Residencial offers 34 accommodations with iPod docking stations and DVD players. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of Grand Polanco Residencial's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from Avenida Presidente Masaryk. Enjoy features like free WiFi in public areas, plus a gym and laundry facilities. This upscale aparthotel has 34 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony, and an iPod dock
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the location and the helpful staff
  • Steps from Avenida Presidente Masaryk and 11 minutes by foot from Paseo de la Reforma
  • Pets welcome for a fee
Grand Polanco Residencial offers its guests a fitness center and complimentary bicycles. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Grand Polanco Residencial. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City aparthotel.

Languages

English, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (MXN 100 per night)
  • Wheelchair-accessible parking available

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Espresso maker
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Blender
  • Griddle

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV with cable service
  • DVD player
  • iPod docking station

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • MXN 5000 per pet per night

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Reception hall

Location highlights

  • Connected to a shopping centre
  • Near a metro station
  • In the business district
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near a zoo

Things to do

  • Fitness centre
  • Free bike hire on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 34 rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1000
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 5000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1000 (subject to availability)
  • Late check-out fee: MXN 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 6 PM
Front desk staff will greet guests on arrival at the property.

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 327 out of 449 reviews
Rating 8 - Good. 88 out of 449 reviews
Rating 6 - Okay. 20 out of 449 reviews
Rating 4 - Poor. 9 out of 449 reviews
Rating 2 - Terrible. 5 out of 449 reviews

9.6/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nazareth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación excelente servicio
Stayed 1 night in Nov 2024

10/10 Excellent

Nazareth

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicacion
Stayed 1 night in Nov 2024

8/10 Good

Frank, Miami Beach

Travelled with group
Liked: Cleanliness, property conditions & facilities
Suggested to provide means to access the property besides the security guard
Stayed 5 nights in Nov 2024

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rachael, Anaheim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved Soooooo much! Will stay again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great hotel. The area is safe and walkable. We look forward to staying here again.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, room comfort
5 night stay in CDMX
Grand Polanco Resort was a great choice for our trip - it was well located, had very comfortable beds, and lots of space for all of us. There's 24 hour security and the guards are very nice. Unfortunately, partway through the stay one of us became very ill, to the point of needing a doctor. The front staff was very helpful throughout the stay, and they arranged a doctor to come to the apartment which was greatly appreciated. We were also able to make use of their late checkout, which we thought was very reasonable. All in all it was a good stay and I'd happily recommend it!
Stayed 5 nights in Nov 2024

8/10 Good

Viviana, Tucson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The one bedroom was great. Good location, safe, walkable. The condition of the property is good but could use some improvement. The small couch was stained and bathroom needs paint touch ups and upgraded fixtures. The towels as well as bedsheets felt a little rough and on the first night itchy it might be the detergent. We slept fine but the pillows are not comfortable. The AC in the room does not cool below 70 F and the room felt hot. It’s not a 5 star property but it’s really nice overall. You have everything you need and daily housekeeping is great. Can’t wait to come back! I would love to stay a month!
Stayed 3 nights in Nov 2024

10/10 Excellent

Astrid, Fort Collins

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very comfortable
Stayed 4 nights in Nov 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location could not be better. It was very quiet in the room we were in. Very spacious. Bed was a little to soft.
Stayed 2 nights in Nov 2024

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I hope this message finds you well. I wanted to take a moment to share my appreciation for my recent stay at Gran Polanco Residence. The property was absolutely amazing! The place was impeccably clean, and I felt so comfortable and well taken care of throughout my stay. The environment was welcoming and peaceful, and I really enjoyed the overall atmosphere. It made my time in Mexico even more special. Thank you for providing such a wonderful experience. I will certainly recommend Gran Polanco to anyone visiting the area, and I look forward to returning in the future. Emilio
Stayed 7 nights in Oct 2024

8/10 Good

John

Stayed 1 night in Oct 2024

10/10 Excellent

Miguel, Orlando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful Stay and staff.Great service and location walking distance to many Restaurants and shopping. Highly recommend .
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is close to everything.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wilbert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Katrina

Travelled with group
Liked: Amenities, property conditions & facilities
We loved the hotel. The rooms were spacious and beautiful, just one block from Masaryk. There are two convenience stores across the street. I think they could improve a bit on cleanliness.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was really beautiful. The neighborhood is very walkable with many shopping and eating options available. Would definitely stay there again. No breakfast on Sundays and the normal breakfast is not worth eating. Go to a local shop or bakery for breakfast. Room cleaning may not be available on Sunday. Parking is secure, but costs extra.
Stayed 3 nights in Sep 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
All great
Stayed 3 nights in Oct 2024

8/10 Good

ALFONSO

Liked: Cleanliness, property conditions & facilities
Estuvimos solo una noche
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nothing but great things to be said about our stay here. Will highly recommend to anyone who is visiting CDMX
Stayed 3 nights in Sep 2024

10/10 Excellent

Agustin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a nice 1 bedroom apartment. It was well designed with a good amount of storage. The bed is very comfortable. From the balcony there was a pretty tree to see through to the street scene below. We did not get replacement Nespresso pods. Dish soap may be a good idea. The doorman was very attentive and pleasant.
Stayed 4 nights in Aug 2024