Fiesta Americana México Toreo

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana México Toreo

Lobby
Indoor pool, open 6:00 AM to 8:00 PM, pool loungers
Exterior
Premium bedding, down duvets, pillow-top beds, minibar
Interior detail

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Boulevard Manuel Avila Camacho 5, Fracc Lomas de Sotelo, Naucalpan, MEX, 53390
  • Toreo Parque Central
    7 min walk
  • Centro Citibanamex Convention Center
    3 min drive
  • Hipódromo de las Américas
    4 min drive
  • Mexico City (MEX-Mexico City Intl.)
    33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Master Suite

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Fiesta Americana México Toreo

Eco-certified hotel with a health club connected to a shopping center in Naucalpan
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
Fiesta Americana México Toreo offers 252 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at Fiesta Americana México Toreo. During your stay, you'll be connected to a shopping center, and just a quick walk from Toreo Parque Central. Free WiFi in public areas, an indoor pool, and a restaurant are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at MOXAICO COCINA LOCAL
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Centro Citibanamex Convention Center and a few minutes from Antara Polanco
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Fiesta Americana México Toreo offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center, 4 meeting rooms, and coworking spaces are available. Event space at this hotel measures 10549 square feet (980 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at the eco-certified Fiesta Americana México Toreo. Parking is available for a fee.

This 4-star Naucalpan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.
MOXAICO COCINA LOCAL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
STELARIS COCKTAIL LOUNGE - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MXN 150 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–noon: MXN 410 for adults and MXN 230 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • MOXAICO COCINA LOCAL
  • STELARIS COCKTAIL LOUNGE

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (10549 square feet)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 90
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 78
  • In-room accessibility
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 85
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 45
  • Smooth flooring in public areas
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 121
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 106
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1508 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 410 for adults and MXN 230 for children
  • Covered self parking fee: MXN 150 per night
  • Pet fee: MXN 1508 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fiesta Americana Ciudad Mexico Toreo Hotel
Fiesta Americana Ciudad Toreo Hotel
Fiesta Americana Ciudad Toreo
Fiesta Americana Ciudad De México Toreo
Fiesta Americana Ciudad México Toreo Hotel
Fiesta Americana Ciudad México Toreo Mexico City
Fiesta Americana Ciudad México Toreo
Fiesta Americana México Toreo Hotel Mexico City
Fiesta Americana México Toreo Hotel
Fiesta Americana México Toreo Mexico City
Fiesta Americana Ciudad de Mexico Toreo
Fiesta Americana Mexico Toreo
Fiesta Americana México Toreo Hotel
Fiesta Americana México Toreo Naucalpan
Fiesta Americana México Toreo Hotel Naucalpan

Fiesta Americana México Toreo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 804 out of 1000 reviews" "
Rating 8 - Good. 148 out of 1000 reviews" "
Rating 6 - Okay. 25 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for foreigners.
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Stayed 3 nights in Aug 2024

8/10 Good

Arnoldo, Richmond

Stayed 5 nights in Jul 2024

10/10 Excellent

Gloria B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

MUJDAT

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
service quality is decreasing
Stayed 7 nights in Jul 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Nobuo

Stayed 2 nights in Jun 2024

2/10 Terrible

Matthew

Disliked: Staff & service
Stayed 1 night in Jun 2024

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and the service is good. the surrounding area is bad ( except the upscale shopping mall of course ).
Stayed 2 nights in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

ARTURO

Stayed 2 nights in May 2024

10/10 Excellent

Regina

Stayed 1 night in May 2024

2/10 Terrible

Craig

Business traveller
Liked: Property conditions & facilities
I expect better for the price!
Check in after long day of travel took 1/2 hour - terrible but that’s Mexico AC kept failing and 2nd night I had to wait two hours for service guy. Called front desk and asked to borrow a ladder to fix it myself and somebody showed up
Stayed 3 nights in May 2024

8/10 Good

martin, TAMPA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

martin, TAMPA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quiet nice, but breakfast is too expensive
Stayed 2 nights in May 2024

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiesta Americana Hotel is a beautiful hotel that is connected to an upscale mall with great restaurants and aa awesome grocery store in the basement of that mall. The hotel is quiet, clean and provides great customer service!
Stayed 11 nights in May 2024

10/10 Excellent

Rosie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no room upgrade available, but they gave us a floor upgrade.
Stayed 9 nights in May 2024

10/10 Excellent

Dudley Polo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was very nice, also liked that it had access to the mall without even stepping outside. I did not like that the area wasn't safe to walk and rome around.
Stayed 8 nights in Apr 2024

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing as well as the staff. They make me feel at home. And is locate in a mall so if i have free time, want to try different food or forget something I have it all here
Stayed 3 nights in May 2024

10/10 Excellent

Juan, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 1 night in Apr 2024

10/10 Excellent

Juan, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and hotel were excellent. We will stay there again.
Stayed 2 nights in Jan 2024