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Emporio Reforma

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Emporio Reforma

Standard (Standard Room Double Beds) | View from room
Lobby
Breakfast, lunch, dinner served; Mexican cuisine
Property amenity
32-inch plasma TV with cable channels, TV, DVD player

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Senate of the Republic
    ‪2 min walk‬
  • Museo de Cera
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

Premium bedding, in-room safe, desk, laptop workspace

Standard

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

  • 29.29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Super Saver)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Emporio Reforma

Hotel with a 24-hour fitness center, steps from Senate of the Republic
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Emporio Reforma's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Enjoy Mexican cuisine while dining at Condimento
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Senate of the Republic and 6 minutes by foot from Museo de Cera
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:00 AM.
Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Galeria del Cafe - Onsite coffee shop.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 320 for adults and MXN 160 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporio Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 1004 reviews" "
Rating 8 - Good. 270 out of 1004 reviews" "
Rating 6 - Okay. 77 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel and good area of Mexico City close to everything that you may need
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. I felt safe with many opciones for transportation and shopping.
Stayed 12 nights in Oct 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Carmelita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, location, The room I stayed at tho was really small, kinda old style but I would highly recommend it
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The staff were super kind and they went out of their way to accommodate us when we arrived super early in the morning. Our room was super clean and I enjoyed the room service. Great location and I will definitely stay again!
Stayed 5 nights in Sep 2024

6/10 Okay

Javier

Stayed 5 nights in Sep 2024

10/10 Excellent

Todd

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !! Staff was so friendly and profesional
Stayed 2 nights in Oct 2024

8/10 Good

Feder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

2/10 Terrible

GONZALO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my two passports and some cash and the housekeeper or someone else stole them
Stayed 1 night in Sep 2024

6/10 Okay

Salvador

Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

David Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Anita, Houston

Travelled with partner
Liked: Cleanliness, amenities
Service was very disappointing, food not good at all ,lack of consumer service
Stayed 1 night in Jul 2024

8/10 Good

Ernesto, Mexico

Liked: Cleanliness, staff & service
Excelente ubicación. Las camas, aunque son muy cómodas, son pequeñas (matrimoniales).
Stayed 2 nights in Sep 2024

8/10 Good

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best places
Stayed 4 nights in Sep 2024

10/10 Excellent

ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great people and great price
Stayed 7 nights in Sep 2024

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great accommodations. The restaurant served very delicious food. Highly recommend.
Stayed 5 nights in Sep 2024

2/10 Terrible

PERLA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The service at this hotel is the worst I have ever experienced. How is it possible to run out of food for room service? Very clean rooms but the worst customer service I have ever experienced.
Stayed 5 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 3 nights in Sep 2024

10/10 Excellent

Delma

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent service and staff! They were very kind.
Stayed 3 nights in Aug 2024

8/10 Good

Nancy

The room was very spacious and clean but the water was not hot enough to take a comfortable shower.
Stayed 4 nights in Aug 2024

6/10 Okay

David

Travelled with family and small children, Travelled with group
Liked: Staff & service
My room was not very clean and housekeeping did not clean my bathroom floor or bathtub. Plus, maintenance was hammering away above my room from 11:00 pm to 4:00 am and could not get any sleep. I called the front desk several times but no one ever answered the phone. When I talked to the front desk the next morning, they claimed they were not aware of any noise complaints or ongoing maintenance. The next night, I heard the hammering at 7:30 pm so I decided to investigate. Maintenance was working in the restaurant kitchen late at night. I spoke to the maintenance manager and front desk and told them I would tolerate the noise until 10:00 pm. They eventually stopped the hammering around 10:00 pm.
Stayed 4 nights in Aug 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emporio was very in a very convenient and extremely walkable. The hotel accommodated our handicap/wheelchair needs. We loved everything about this hotel especially their all you can eat buffet. Will definitely come back to Emporio.
Stayed 5 nights in Jul 2024