Hotel with a rooftop terrace, a quick walk to Paseo de la Reforma
A rooftop terrace, a business center, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a lobby fireplace, and multilingual staff assistance are onsite.
District Polanco by Lumina offers 30 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 43-inch Smart televisions come with digital channels.
Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.
During your stay at District Polanco by Lumina, you're just a quick walk from Paseo de la Reforma. You'll find features like free WiFi in public areas, plus a business center and a rooftop terrace.
Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Amenities include a business center, a multilingual staff, and an elevator
Just a 2-minute drive from Paseo de la Reforma and 5 minutes from Angel of Independence Monument
WiFi is free in public spaces. You'll find a business center on site. A rooftop terrace, multilingual staff, and concierge services are also featured at District Polanco by Lumina.
This Mexico City hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Family friendly
Soundproofed rooms
Conveniences
Lift
Water dispenser
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Business services
Business centre
Outdoors
Outdoor furniture
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 89
Wheelchair-accessible business centre
Wheelchair-accessible (may have limits)
More
Books
Communal living room
Double-glazed windows
Fireplace in reception
Reusable cups only
Reusable tableware only
Smoke-free property
Water dispenser
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Heating
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
43-inch smart TV
Digital channels
More
Guidebooks/recommendations
Iron/ironing board (on request)
Safe
Soundproofing
Water-efficient toilets only
Window screens
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of MXN 4000 will be collected before check-in.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property is also known as
District Polanco by Lumina Hotel
District Polanco by Lumina Mexico City
District Polanco by Lumina Hotel Mexico City
District Polanco by Lumina Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 16 out of 24 reviews" "
10 - Excellent
16
Rating 8 - Good. 5 out of 24 reviews" "
8 - Good
5
Rating 6 - Okay. 0 out of 24 reviews" "
6 - Okay
0
Rating 4 - Poor. 2 out of 24 reviews" "
4 - Poor
2
Rating 2 - Terrible. 1 out of 24 reviews" "
2 - Terrible
1
9.2/10
Cleanliness
8.4/10
Staff & service
5.6/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Roger
27 Jan 2025
It was very nice and clean walking distance to shopping and dining and very safe.
This property has now working WiFi!
Staff will not help and no compensation for the WiFi non available all stay
They kept telling us it would get fixed but nothing happened
We changed here after another property we were staying at didn’t respond for an entire week (we wanted to extend a day but they wouldn’t even respond) that being said - we stayed for 1 day and very much appreciated their quick service - ease of checking in/out as well as the nice thought to give us ear plugs in case we could here outside. The property was clean and conveniently located in Polanco. Would probably pick a different location next time because it was a bit small but that’s more a preference.
We were so happy with our stay, the service was great and always felt safe and secure. The reception was available 24/7 as well as the really nice door man, extra plus for answering WhatsApp messages so fast when we were not at the hotel. There was water available on the floor which appreciated. The hotel has a really nice location, close to parks, great restaurants and we were really amazed the morning after when we walked out the first time upon arrival the night before.
Put a bit lower on cleanliness because our under sheet had several stains but we had two of them so I just put the other one over.