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Gamma Ciudad de Mexico Santa Fe

3.5 star property

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Photo gallery for Gamma Ciudad de Mexico Santa Fe

Exterior
Terrace/patio
Japanese garden
In-room safe, desk, bed sheets, wheelchair access
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Prol. Paseo de la Reforma 557, Paseo de las Lomas, Mexico City, CDMX, 1330
  • Santa Fe Center Mall
    ‪10 min walk‬
  • Expo Santa Fe Mexico
    ‪12 min walk‬
  • Ciudad de los Ninos
    ‪13 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪43 min drive‬

Room options

Standard Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Ramada by Wyndham Mexico City Santa Fe

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (578)
The price is €76
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Ramada by Wyndham Mexico City Santa Fe

About this property

Gamma Ciudad de Mexico Santa Fe

Hotel with a fitness center, near Santa Fe Center Mall
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite.
Gamma Ciudad de Mexico Santa Fe offers 198 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they enjoy the helpful staff at Gamma Ciudad de Mexico Santa Fe. During your stay, you'll be within walking distance of Santa Fe Center Mall. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a computer
  • Onsite recreation includes a gym
  • Within a 15-minute walk of Santa Fe Center Mall and KidZania Santa Fe
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

A computer station is on site and WiFi is free in public spaces. A fitness center, a terrace, and laundry facilities are also featured at the business-friendly Gamma Ciudad de Mexico Santa Fe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Mexico City hotel is smoke free.

Gamma Ciudad de Mexico Santa Fe has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 100 per day)
  • Limited on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Ciudad
Comfort Inn Ciudad de Mexico Santa Fe
Comfort Inn Ciudad Hotel
Comfort Inn Ciudad Hotel Mexico Santa Fe de
Comfort Inn Ciudad De Mexico Santa Fe Mexico City
Comfort Inn Ciudad Mexico Santa Fe Hotel
Comfort Inn Ciudad Mexico Santa Fe
Gamma Ciudad Mexico Santa Fe
Gamma Santa Fe Ciudad de Mexico
Gamma Ciudad de Mexico Santa Fe Hotel
Comfort Inn Ciudad de Mexico Santa Fe
Gamma Ciudad de Mexico Santa Fe Mexico City
Gamma Ciudad de Mexico Santa Fe Hotel Mexico City

Gamma Ciudad de Mexico Santa Fe Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 63 out of 1004 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rich

Stayed 1 night in Oct 2024

6/10 Okay

Javier

Travelled with family
Rooms need remodeling, in design elements and in worn out surfaces.
Stayed 1 night in Nov 2024

10/10 Excellent

JORGE ALBERTO

Stayed 2 nights in Aug 2024

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejorar el gimnacio
Estoy muy contento con las instalaciones del hotel el desayuno la calidad de los alimentos y el servicio. Como punto de mejora, el gimnasio tiene un fuerte olor a humedad pareciera que el producto de limpieza está deteriorando el piso de caucho. En el gimnasio falta un teléfono para comunicarse a la recepción. En el gimnasio hace falta de colocar el control de los televisores para encenderlo. En el gimnasio faltan más accesorio como balones medicinales, balón de yoga, mat etcétera. En el área del gimnasio y en el piso número 1, no hay sanitarios, se requiere salir del piso al restaurante o en la habitación. En el gimnasio hay falta de ventilación. Por todo lo demás muy bien, muchas gracias saludos José Alcalá Franco
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good.
Stayed 1 night in Jul 2024

4/10 Poor

Carlos

Travelled with family
Disliked: Amenities
the fire alarm started at 12:00pm and tha cause was that one person bath with the door open
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Jun 2024

2/10 Terrible

christa

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
De los peores hotel que me he quedado en mi vida, me tuve que salir del hotel y pagar doble.
Stayed 1 night in Apr 2024

2/10 Terrible

Ruben

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Staff & service, property conditions & facilities
Malísimo, nunca nos avisaron que no servía el aire hasta que ya estabamos muertos de calor, el room service el peor 40 min para avisarme que no tenían una cerveza, los alimentos horribles y se tardaron casi 2 horas en subirlo, la comunicacion fatal, necesitan muchísima capacitacion, una tristeza de servicio
Stayed 1 night in May 2024

2/10 Terrible

Igor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is a 2-star at best. Stayed for 10 nights due to a local event we were participating in, and there was no operating air conditioning, my room on the 4th floor faced and was eye level with an overpass freeway (noisy as hell), no fridge in the room so I had to store my small foods at reception, and numerous mornings where they refused to provide any bread at the breakfast room with my Continental breakfast package. On top of this, only two staff members in the whole hotel could speak any English so I needed to continually use my translation app to converse and to translate the food menu - so many foreigners staying at the hotel the same time so you'd think the hotel could provide more English speaking staff. I do not recommend staying at this hotel. The area has nothing but office buildings surrounding and one shopping mall about 15 minute walk away, but we were told do not walk outside at night in the area.
Stayed 10 nights in Apr 2024

2/10 Terrible

Garry

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Garry from Texas 🇦🇺
Terrible hotel. Rooms were hot. Air conditioning was set at 23c in room. They said it was getting fixed. Never did for a whole week. Breakfast was always out of food. Waiters not helpful and had to ask for everything even coffee and milk. Bed was not good. Never stay there again.
Stayed 8 nights in Apr 2024

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The air conditioning did not work properly. Was super hot :(
Stayed 9 nights in Mar 2024

6/10 Okay

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 15 nights in Jan 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2023

8/10 Good

Efrén

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Francisco

Stayed 5 nights in Dec 2023

10/10 Excellent

Maximiliano

Travelled with family, Business traveller
Liked: Amenities
Stayed 1 night in Dec 2023

4/10 Poor

Victor Ramiro Baez

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service provided by personnel
Stayed 9 nights in Nov 2023

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

PRISCILA

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Año limpiaron los cuartos y cuando lo reporte se portaron muy groseros y desinteresados, después nos trataron muy mal en el uso del centro de negocios, nos apagaron las luces para que nos fuéramos de ahí nunca entendí porque, dos veces en lugar de amablemente ir a hablar con nosotros. Estábamos en medio de juntas y esperaban que captáramos la indirecta al apagar todo de irnos a otro lado, rarísimo. El lugar está viejo, el clima no funciona bien, el elevador se descompuso y use las escaleras de emergencia más de una vez para ir al 6tp piso que estaba mi cuarto. Se escucha todo de afuera a adentro y eso dificulta dormir. El lavabo está en el cuarto de lo pequeño que es el baño. Las sábanas y sobrecama estaban manchadas de un color naranja. Se me quedó la llave en el cuarto y cuando pedí otra me condicionaron a llevar la extra cuando me entrara al cuarto. Pésimo todo.
Stayed 4 nights in Oct 2023

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the attention of the staff, so kind. I just had one comment, I'm the dining area the are too slow, I can't eat properly because I had just enough time to eat but I lost like 20 minutes ot that time, I had the "Continental breakfast"
Stayed 2 nights in Sep 2023