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Casa Polanco Hotel Boutique

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Polanco Hotel Boutique

Suite Polanco
Suite Lincoln
Premier Park View
Terrace/patio
Front of property

Reviews

10 out of 10

Exceptional

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Breakfast included
  • Housekeeping
  • Gym

Explore the area

Map
84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540
  • Avenida Presidente Masaryk
    3 min walk
  • Paseo de la Reforma
    4 min walk
  • Chapultepec Park
    6 min walk
  • Mexico City (MEX-Mexico City Intl.)
    33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Double Patio View

Premier Double Patio View

Premier Double Patio View

  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe King Size

Deluxe King Size

Deluxe King Size

  • 28.76 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Grand Suite

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Polanco

Suite Polanco

Suite Polanco

  • 50 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Park View

Premier Park View

Premier Park View

  • 43 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Lincoln

Suite Lincoln

Suite Lincoln

  • 64 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Anatole

Suite Anatole

Suite Anatole

  • 58.8 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Patio View

Premier Patio View

Premier Patio View

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Polanco Hotel Boutique

Colonial Mexico City hotel in Polanco with free breakfast
A restaurant, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a rooftop terrace, coffee/tea in a common area, and spa services. Change of towels is available on request.
Casa Polanco Hotel Boutique offers 19 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Casa Polanco Hotel Boutique, you're just a quick walk from Paseo de la Reforma. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free valet parking
  • Enjoy a bite to eat at the restaurant
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Just a 3-minute walk from Avenida Presidente Masaryk and 6 minutes by foot from Chapultepec Park
  • Airport and bus station shuttle service available for a fee
Casa Polanco Hotel Boutique offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, spa services, and a library are also featured at the luxury Casa Polanco Hotel Boutique. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Free valet parking is available. A complete renovation of Casa Polanco Hotel Boutique was completed in June 2022.

This Colonial Mexico City hotel is smoke free.

Guests are served free full breakfast daily from 8:00 AM to 11:00 AM.
La Veranda - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • Free off-site parking within 328 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM–11:00 AM
  • 1 restaurant
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Veranda

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage
  • Free bike hire
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking spaces

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Books
  • Communal living room
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – June 2022
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 130.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (one-way), (up to 18 years old)
  • Rollaway bed fee: USD 130.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Casa Polanco Hotel Boutique offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City

Casa Polanco Hotel Boutique Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 32 out of 33 reviews" "
Rating 8 - Good. 1 out of 33 reviews" "
Rating 6 - Okay. 0 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely everything but the staff most of all! I will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

ARNALDO SANCHEZ

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is an outstanding place to stay!!!
Stayed 1 night in Sep 2024

10/10 Excellent

SIMON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just like a house Amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jul 2024

10/10 Excellent

Navi, Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nadine

Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.

10/10 Excellent

Brett

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Place to Stay in Polanco
Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!
Stayed 2 nights in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of CDMX!
Absolutely incredible, top notch, cannot wait to return. Beautiful old mansion, fabulous and safe neighborhood, easy walk ability! Jonathon took hospitality to the next level and made our stay extra special. This is luxury at its finest!
Stayed 2 nights in Aug 2023

10/10 Excellent

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.
Stayed 5 nights in Jun 2023

10/10 Excellent

Sekiya

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Polanco is new and simply wonderful. We are seasoned travelers, and I can honestly say that this boutique hotels is beautiful and comfortable. The service is friendly and outstanding. I hope it remains this way over time.
Stayed 4 nights in Feb 2023

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.
Stayed 1 night in Oct 2022

10/10 Excellent

Arthur

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This place is wonderfully chic and the staff is great!
Stayed 3 nights in Oct 2022

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La casa es hermosa, te hacen sentir en casa. La atención es excelente de todo el personal y los alimentos son de muy buena calidad
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

LILIANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel boutique muy bonito
Personal muy amable, el hotel muy bonito, solo algunos inconvenientes’ el internet de la habitación no funcionaba y me toco una habitación un poco ruidosa y entraba Luz en la noche
Stayed 1 night in Jan 2024

10/10 Excellent

maria magdalena

Liked: Cleanliness, staff & service, property conditions & facilities
El mejor hotel boutique de mexico
Stayed 1 night in Oct 2023

10/10 Excellent

SEBASTIAN

Stayed 1 night in Oct 2023

10/10 Excellent

Martha Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel et service exceptionnel au coeur de Polanco!
Stayed 2 nights in Aug 2023