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Casa Ofelia

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Ofelia

Master Suite
Queen Room | Terrace/patio
Master Suite | View from room
Comfort Room | View from room
Classic Suite | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
129 Anatole France Polanco III Sección, Mexico City, CDMX, 11550
  • Avenida Presidente Masaryk
    1 min walk
  • La Naval Polanco
    1 min walk
  • Polanco Station
    9 min walk
  • Mexico City (MEX-Mexico City Intl.)
    33 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Room

King Room

King Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Queen Room

Queen Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Suite

Classic Suite

Classic Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Casa Ofelia

Hotel with a rooftop terrace, a short walk to Paseo de la Reforma
Along with a restaurant, this smoke-free hotel has a rooftop terrace and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a communal living room. Change of towels is available on request.
Casa Ofelia offers 25 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. 32-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Casa Ofelia. During your stay, you're just a quick walk from Paseo de la Reforma. You'll find features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Options for a bite to eat include a coffee shop and a restaurant
  • Amenities include a rooftop deck and a communal living room
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Paseo de la Reforma and Chapultepec Park
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Casa Ofelia also features a rooftop terrace, a communal living room, and local meal delivery service.

This 4-star Mexico City hotel is smoke free.

Niddo Cafè - Onsite coffee shop.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Niddo Cafè

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • 4 steps to reach property
  • Upper floors accessible by stairs only

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels

Food and drink

  • Espresso maker
  • Local meal delivery service
  • Minibar

More

  • In-room massage

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Ofelia

Children and extra beds

  • Children 11 and younger are not allowed at this property. All guests older than 11 are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 11 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Ofelia Hotel
Casa Ofelia Mexico City
Casa Ofelia Hotel Mexico City

Casa Ofelia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 66 out of 93 reviews" "
Rating 8 - Good. 12 out of 93 reviews" "
Rating 6 - Okay. 10 out of 93 reviews" "
Rating 4 - Poor. 3 out of 93 reviews" "
Rating 2 - Terrible. 2 out of 93 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in Polanco
Perfect spot in Polanco. Hotel is located near restaurants and stores and has the perfect atmosphere.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Fabio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BE AWARE OF THE SCAM! We booked a Deluxe Suite” with a terrace from the pictures on Expedia the property posted and instead we got a normal room with a tiny balcony. We had no soap on the arrival and we didn’t get any cleaning service for 3 days. The phone wasn’t working and the door on the bathroom was broken. When we arrived the guy at the front desk didn’t even looked at us, he was such an arrogant impolite person. Mostly of the time nobody was at the front desk and if one of the two was there didn’t even say a word to the guest. Also another couple we met was absolutely frustrated with the lack of service and the level of arrogance from the staff. It was such a terrible experience, I’m filing a complaint to Expedia and Amex. DO NOT GO TO THIS PROPERTY, there are way better options in Mexico City for the same price and you’ll get a smile days and nights and a quality service and especially they don’t scam you with fake advertising.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay in a great neighborhood. first time ataying in polanco, will be back
Stayed 2 nights in May 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness, staff & service, room comfort
The room need some updates… the electronic lock at the room entrance never work properly… always calling service to open the door…
Stayed 5 nights in Jun 2024

10/10 Excellent

Rienk de

Stayed 2 nights in Jul 2024

10/10 Excellent

Arturo, Santa Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel with tons of restaurants within 5 minutes walking, and in the heart of Polanco. The staff are very helpful, and the rooms are really nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. La habitación bastante amplia y cómoda.
Stayed 1 night in Jul 2024

10/10 Excellent

Carmen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property! Nice and modern with an organic flare. The manager was very attentive and compliant. The room was very clean, and nice. I would come back for sure.
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in May 2024

10/10 Excellent

jamie

Stayed 1 night in May 2024

10/10 Excellent

filipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, quiet street and good restaurants around.
Stayed 3 nights in May 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was quite pleasant.
The highlight of my stay was definitely the bed. It was incredibly comfortable, with soft bedding sheets that provided a luxurious feel. I appreciated having a refrigerator in the room, and it was great to find that it actually maintained the water cold. The spaciousness of the room was another positive aspect. While my room had a functioning air conditioner that worked well, I was disappointed to hear that some of my friends were assigned rooms without air conditioning. This could be a significant issue, especially in warmer climates or during the summer months. It's concerning that there was no indication on the website about the possibility of some rooms lacking this essential amenity. On the bright side, the hotel's location was wonderful. Being close to great stores and restaurants adds a lot of convenience and opportunities for exploration during a stay. Overall, while there were some drawbacks such as the inconsistency in air conditioning availability and the lack of transparency regarding room assignments on the website, the positives like the comfortable bed and convenient location made for an enjoyable stay. It's worth noting, though, that the hotel management may want to address the issue of room amenities and make sure that guests are fully informed before booking.
Stayed 4 nights in Apr 2024

6/10 Okay

Dayle

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is a small place, only 23 rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and vibe
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
I usually stay at the Presidente Intercontinental when I travel to Mexico on business but because I booked my trip last minute the cost per night was ridiculous as were all the other business traveler hotels. This was completely different, small property on a quiet and safe street. Nice cafe next door, friendly and accommodating manager/owner.. not all rooms have desks but they offered to bring one to my room… a lot of restaurants within walking distance.. I thought it was a nice change and will be back…
Stayed 2 nights in Feb 2024

10/10 Excellent

fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would book again
Amazing location. Great place! My room had no AC so it was a bit warm at night
Stayed 4 nights in Feb 2024

10/10 Excellent

EZRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

MADELEINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone wanting to stay in a clean, safe, quiet but not boring part of town. It's within a short walk to parks and so many restaurants. The best part is the coffee shop right next to the hotel, we went everyday for coffee and pastries. The staff was lovely and helpful. They let us check in early and leave our bags with security after we had to check out but before our flight. It's also beautifully designed. The only slightly negative thing to say is the pillows were lumpy and poly-filled as opposed to down-filled. I really really loved this hotel and would stay there again in a heartbeat.
Stayed 3 nights in Feb 2024

10/10 Excellent

Robert, Charlotte

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024