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Campos Polanco

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Campos Polanco

Room (Campos Residence) | Living area
Room, Terrace (Park)
Grand Room | View from room
Fitness facility
Courtyard

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
361 Campos Eliseos Polanco III Sección, Mexico City, 11540
  • Avenida Presidente Masaryk
    ‪4 min walk‬
  • Paseo de la Reforma
    ‪5 min walk‬
  • Chapultepec Park
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite (Polanco)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Polanco)

  • 43.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Campos Residence)

Room (Campos Residence) | Living area

Room (Campos Residence)

  • 132 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Park)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio (Park)

  • 29.45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (Park)

Room, Terrace (Park)

Room, Terrace (Park)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property

The Alest Hotel

Breakfast included
Parking included
Free WiFi
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4.9 out of 5, Exceptional, (199)
The price is €373
for 1 room
includes taxes & fees
13 Feb - 14 Feb
The Alest Hotel

About this property

Campos Polanco

Art Deco Mexico City hotel in Polanco with free breakfast
This smoke-free hotel features a fitness center, a snack bar/deli, and a rooftop terrace. Free breakfast (local cuisine), free WiFi in public areas, and a free area shuttle are also provided. Other amenities include self parking, coffee/tea in a common area, and spa services. Change of towels is available on request.
Campos Polanco offers 12 air-conditioned accommodations with minibars (stocked with some free items) and espresso makers. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
During your stay at Campos Polanco, you're just a quick walk from Paseo de la Reforma. Features include free breakfast, free WiFi in public areas, and a free area shuttle. This property offers pet-friendly amenities like food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Avenida Presidente Masaryk and 9 minutes by foot from Auditorio Nacional
  • Free local-area shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. 3 meeting rooms, coworking spaces, and limo/town car service are available. A free area shuttle within 5 kilometers is available. A fitness center, a rooftop terrace, and spa services are also featured at the business-friendly Campos Polanco. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Campos Polanco was completed in January 2022.

This Art Deco Mexico City hotel is smoke free.

Guests are served free local cuisine breakfast daily from 7:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Limited on-site parking
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle up to 5 kilometres
  • Limo/town car service

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–11:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Spa services

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking spaces
  • Meeting rooms - 3

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 79
  • Front entrance ramp
  • Hand-held shower head
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 79

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Living plant wall
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – January 2022
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Stereo
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Local meal delivery service

More

  • Chef
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1802 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 1270.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3150 per vehicle (roundtrip, maximum occupancy 5)
  • Covered self parking fee: MXN 475 per night (in/out privileges)
  • Pet fee: MXN 1802 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 1270.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Campos Polanco offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Campos Polanco Hotel
Campos Polanco Mexico City
Campos Polanco Hotel Mexico City

Campos Polanco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 19 out of 24 reviews" "
Rating 8 - Good. 4 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, excellent service by the staff, everything immaculate and a delicious breakfast every morning! Would absolutely go back in a heartbeat
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was unbelievable, helpful and friendly and warm, helped me when I was sick! Helped package things for the plane, etc. Rooms were clean and design forward! I can't say enough, we will definitely be back. Great safe location, close to park and everything Polanco. Staff attended to every need, and then some! Breakfast was delicious, concierge service went above and beyond. Perfecto!
Stayed 4 nights in May 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked room service and a better food selection. Felt a bit more business hotel, other that that it was lovely and I would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WOW !! Top notch instalations and staff. Beautiful and luxurious. Best area in the city.
Stayed 1 night in Mar 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish Boutique is a Must See
We had a wonderful stay at Campos Polanco during our most recent trip to Mexico City. I moved around our dates to accommodate their availability, as there are only a few rooms in this chic-boutique, and I'm so glad I did. I couldn't stop raving about our experience the entire time. The people who work there are very kind, knowledgable, and willing to help and assist with nearly any request. Breakfast was delicious every morning, and we enjoyed sipping complimentary Mezcal pours on the rooftop in the afternoons. The location of the hotel is perfect, just a block or so away from Lincoln Park and so many shops and restaurants within walking distance. If you're considering staying here just do it! The rooms are expansive and beautifully designed. I will definitely book time here on my next trip to Mexico City. Thank you again to the wonderful folks who work here that made this a memorable and special experience for us.
Stayed 3 nights in Feb 2024

10/10 Excellent

Inge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice design and good service
The rooms are well decorated, spacious and clean. Lobby and breakfast area cost and inviting.
Stayed 4 nights in Dec 2023

10/10 Excellent

marco

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we arrived, our expectations were exceeded, in every aspect. You truly feel special, while staying at Campos Polanco. The attention to detail at the property and our “Residence”, left us not wanting to leave. Luxurious and tranquil, we experienced throughout our stay We felt pampered by the staff. There aren’t enough superlatives to give the staff. Their level of service at every encounter left us beyond satisfied, and thankful we chose this hotel. There are so many wonderful little extra surprises we experienced during our stay, that I will not mention. We can’t wait to return back to Hotel Polanco
Stayed 5 nights in May 2023

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a fantastic team in a fabulous location. The only problem was that they rent the hotel to have external events and the common areas in the hotel are small, so it is VERY disruptive to hotel guests. They are gracious and accommodating but while we were there there were 3 events and all the additional people and movement was definitely a thing.
Stayed 6 nights in Mar 2023

10/10 Excellent

rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2023

10/10 Excellent

DEBORAH S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

10/10 Excellent

martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is easily the best hotel we'd ever stay in! Its really safe and quiet. No one can access the front door, only guests.The Staff makes you feel at home, Tania was really helpful and really nice. The whole staff is. The decor is outstanding, you just want to move in and live there! I cant wait to come back, this hotel made us want to visit Mexico City more often!
Stayed 3 nights in Mar 2023

8/10 Good

Madhu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice experience at a boutique hotel, very photogenic room and bathroom. Close to most famous restaurants in Polanco.
Stayed 1 night in Feb 2023

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel, location and staff
Frankly, this was one of the finest hotel stays we've ever experienced. We are lucky enough to travel the world, and would put this amongst our very favorite stays. We rented one of the apartments for 2 weeks. The design is gorgeous, and it is as comfortable as you can imagine. Literally these people have considered every possible need and met it. The bedding was sublime, the kitchen is fully stocked, the lighting is perfect, the breakfasts are wonderful, and mezcal/tequila in the evening was a nice touch, and there is a rooftop deck with beautiful views and a cozy fireplace that we enjoyed. I could go on and on, but most important was the amazing staff. Every person was helpful and supportive....reservations....tending to sick guest......organizing rides....making phone calls....nothing we requested was a problem. The location is super also....right on a park and at the edge of Polanco, yet just a 2 minute walk and you are in the thick of the party with shopping, restaurants, etc. We'll be back.
Stayed 7 nights in Jan 2023

10/10 Excellent

BEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

4/10 Poor

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien pero me hicieron un cargo de 15000 pesos del que no se han hecho responsables en reembolsar aún.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hernán M

Stayed 1 night in Mar 2023