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Bristol Hotel

4.0 star property

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Photo gallery for Bristol Hotel

Lobby
Lobby
Front of property
Balcony
Standard Double Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Plaza Necaxa 17, Esq. Panuco y Sena, Mexico City, CDMX, 6500
  • U.S. Embassy
    ‪6 min walk‬
  • Paseo de la Reforma
    ‪7 min walk‬
  • Angel of Independence Monument
    ‪8 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

In-room safe, desk, blackout curtains, iron/ironing board

Junior Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Bristol Hotel

Hotel with a 24-hour fitness center, a short walk to Paseo de la Reforma
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a meeting room, and concierge services.
Bristol Hotel offers 140 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Bristol Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Bristol Hotel.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.
Bristol Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: MXN 170 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 170 per person
  • Airport shuttle fee: MXN 850 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Bristol Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Bristol Hotel Mexico City
Bristol Mexico City
Bristol Hotel Hotel
Bristol Hotel Mexico City
Bristol Hotel Hotel Mexico City

Bristol Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 653 out of 1310 reviews
Rating 8 - Good. 393 out of 1310 reviews
Rating 6 - Okay. 148 out of 1310 reviews
Rating 4 - Poor. 59 out of 1310 reviews
Rating 2 - Terrible. 57 out of 1310 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

A

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Real Home away from Home
The Hotel Bristol has been in operation for 53 years, and I haven't yet found a staff person who has been here less than 20 years. This is one of those increasingly rara institutions where the owners are clearly doing something right. The hotel is nearly always close to full; and though the rooms are dated, everything is meticulously maintained, and you really feels like you're entering an extension of your own home.
Stayed 1 night in Jan 2025

10/10 Excellent

Gerardo Efrain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, the hotel is clean, the staff is awesome. The hotel’s restaurant is really good!
Stayed 14 nights in Dec 2024

10/10 Excellent

DAVID

Stayed 2 nights in Dec 2024

2/10 Terrible

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This hotel has NO HEAT! We booked a seven night stay in late December and it was cold, one night it was 48 degrees but there is NO HEAT in this hotel. We were first told that it would be turned on later, then we were told that it was broken, then another employee said they were out of gas and finally the last night we asked, we were told that it was a central heating system for the entire hotel and that they don't provide heat. We asked for additional blankets after the first night which were provided but when we asked for a portable heater, they said they didn't have any. In addition, when we checked in, we were charged an additional 11 dollars a night because when I booked the reservation, I didn't add the second name even though the Expedia rules say the "base rate" is for two people. However, if you book another reservation and add a second name, there is NO increase in price. I didn't sleep well for the entire stay and we would have moved but it was over New Year's Eve and we couldn't find anything that was available. AVOID THIS PROPERTY!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. Nothing super fancy, but the beds were comfortable, the housekeeping was daily. The onsite restaurant was there if you needed it. But the location was great, just two blocks from the 7 Line and the Reforma. The neighborhood seemed safe with muliple convience stores around.
Stayed 7 nights in Dec 2024

6/10 Okay

Humberto

Travelled with partner
Liked: Cleanliness, staff & service
The bathrooms need work. The faucets cannot be closed, you can't regulate the shower flowand the shower stall overflows onto the bathroom floor. The same is true of the sink
Stayed 11 nights in Dec 2024

4/10 Poor

NADIM

Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Un lugar muy comodo y centrico para una caminata nocturna.
Stayed 1 night in Dec 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, room comfort
Time Capsule
Time Capsule from its founding 53 years ago … but extremely well maintained
Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness
Nothing
Stayed 1 night in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

4/10 Poor

NADIM

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
- Towels : Stained - AC is NOT an AC. It’s simply a fan. - Old moquette and rusted shower head with really low water pressure. - Main reception Staff was rude. After a long stay, I expected some respect and dignitiy. Instead, I was called 15 minutes before checkout time and told that “ I have to leave the room now” and then staff shut the phone on me. Really disrespectful. Room Card repeatedly would get locked out and not read. This is not really a four- star hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Diana Elisa

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
There was an insect in the sink when I arrived to the room, and the rectangular table was broken (the top part could be easy moved out of its place). As for the rest everything was in good conditions.
Stayed 1 night in Dec 2024

10/10 Excellent

Gysell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy clásico y precioso dentro de la zona. El staff es muy amable y en todo momento fueron atentos a pesar de la corta estadía! Me volvería a quedar ❤️
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Bhavani

Stayed 1 night in Oct 2024

4/10 Poor

Goupu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel floors at the rooms look very dirty with carpet and walls just doesn't have the appeal for the price. My room had a broken faucet handle and the room looked bland for $200 per night. Might as well stayed in a Days Inn
Stayed 1 night in Nov 2024

8/10 Good

Lina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar apropiado para quedarse.
Stayed 6 nights in Oct 2024

8/10 Good

EDUARDO C, MEXICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena opción cerca de las areas céntricas de l Ciudad de Mexico
Stayed 1 night in Oct 2024

10/10 Excellent

JAIME

Stayed 1 night in Nov 2024

10/10 Excellent

alejandro, waynesville

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay has everything around
Stayed 1 night in Oct 2024

8/10 Good

Sara

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bien pero los cuartos algo pequeños y viejos a comparación de las fotos
Stayed 1 night in Oct 2024