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OYO Hotel Hidalgo

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for OYO Hotel Hidalgo

Reception
Front of property
Reception
Standard Room, 2 Double Beds
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300
  • Alameda Central
    ‪2 min walk‬
  • Palacio de Bellas Artes
    ‪5 min walk‬
  • Madero Street
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 13 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 13 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Room

Hotel Diligencias

Parking included
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (909)
The price is €40
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hotel Diligencias

About this property

OYO Hotel Hidalgo

Hotel with a 24-hour front desk, steps from Alameda Central
This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and free WiFi in public areas. Change of towels is available on request.
OYO Hotel Hidalgo offers 94 accommodations with designer toiletries and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at OYO Hotel Hidalgo, you're just a quick walk from Palacio de Bellas Artes. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi (speed: 25+ Mbps)
  • Cooked-to-order breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Steps from Alameda Central and 5 minutes by foot from Palacio de Bellas Artes
OYO Hotel Hidalgo offers its guests tour/ticket assistance and an elevator. WiFi is free in public spaces.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:30 AM–9:30 AM: MXN 100 for adults and MXN 100 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 20-inch TV
  • TV channels

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Hidalgo

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number IOJ7711251RO

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Hidalgo
OYO Ayenda Hidalgo
OYO Hotel Hidalgo Hotel
OYO Hotel Hidalgo Mexico City
OYO Hotel Hidalgo Hotel Mexico City

OYO Hotel Hidalgo Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 50 out of 125 reviews" "
Rating 8 - Good. 22 out of 125 reviews" "
Rating 6 - Okay. 18 out of 125 reviews" "
Rating 4 - Poor. 12 out of 125 reviews" "
Rating 2 - Terrible. 23 out of 125 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

eulogio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I left the hotel when to another place but they charge me for that night
Stayed 3 nights in Sep 2024

10/10 Excellent

William Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s great for waking araund the city
Stayed 2 nights in Jul 2024

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia en el hotel, no vuelvo.
El cuarto tenía olores extraños, sabanas sucias, mucho ruido fuera del cuareto, el personal del hotel, poco amigable, no cordiales, no resuelven, la alfombra con mucho polvo, instalaciones descuidadas
Stayed 2 nights in Jan 2024

2/10 Terrible

Aeleeny

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .
Stayed 1 night in Jul 2023

2/10 Terrible

Oscar Moises

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.
Stayed 1 night in Apr 2023

8/10 Good

Yusri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Jose

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Hotel
Horrible experience. Room felt like a prison cell and had no AC. I believe the bed may have had bed bugs as my body had bite marks all over
Stayed 6 nights in May 2022

2/10 Terrible

Juan Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
pesimo servicio no respetan las reservaciones de la aplicacion y le echan la culpa a la aplicacion y las habitaciones son mas economicas y las quieren cobrar mas caras y mandarte a otro lugar
Stayed 1 night in Oct 2024

10/10 Excellent

René

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

julio cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
como siempre este hotel es uno donde el personal es muy amable y las habitaciones están en muy buenas condiciones tanto de limpieza como estructurales. en un lugar que esta en buena zona para ir a visitar lugares en la zona centro de la ciudad.
Stayed 3 nights in Sep 2024

8/10 Good

Blanca Guadalupe

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Francisco

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ni se molesten en reservar en este hotel. Te van a marcar cuando vas en camino a hacer check in para avisarte que ya vendieron tu habitación y te van a dejar sin hospedaje en tu viaje.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya tengo un buen tiempo hospedando me en el hotel Hidalgo y lo seguiré haciendo, es un hotel muy funcional para mis necesidades
Stayed 2 nights in Sep 2024

10/10 Excellent

Cesar Nestor

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Mercedes

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
aparte de que me dejo sin habitaciones en algunas habia cucarachas, malisimo y no se hacen responsables, ni siquiera expedia terrible experiencia
Stayed 1 night in Sep 2024

2/10 Terrible

Mercedes

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
horrible experiencia, el hotel sobrevendio las habitaciones, me quitaron 5 y ni expedia me soluciono, estabamos en viaje de trabajo y tuve que buscar otro hotel para acompletar. muy mala experiencia y no nos reembolsaron las habitaciones que el hotel tuvo la culpa. aparte el no se hacen responsables
Stayed 2 nights in Sep 2024

2/10 Terrible

Mercedes

Business traveller
Disliked: Cleanliness, staff & service
muy mala esperiencia, no me dieron mis habitaciones completas y ni siquiera me reembolsaron, fueron 5 habitaciones que me quitaron y muy terrible experiencia. no reserven, porque no te solucionan nada, ni siquiera reembolso y eso que sy cliente expedia desde hace muchos años
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

La aplicación muy mala
La aplicacion de hotels.co m, mantuvo mi reservacion, y cuando llegué los del hotel me dijeron que no había ninguna reservación y estaba todo ocupado, los del hotel muy amables, y además por medio de la aplicación hicieron cargos a mi tarjeta por una reservación que no se hizo efectiva…tuve que buscar transporte y hospedaje a las 9 pm…definitivamente muy mala experiencia con la aplicación
Stayed 1 night in Sep 2024

10/10 Excellent

José Pedro

Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2024

10/10 Excellent

María Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo le falta un poco más de cobertura en su internet Cambiar las regaderas de los baños Fuera de eso, todo bien 😃 Es un buen lugar para hospedarse, tranquilo, familiar y con acceso a varias estaciones de transporte público y lugares para visitar El personal es amable y educado Fue muy buena nuestra estadía
Stayed 2 nights in Sep 2024