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ANDAZ CONDESA MEXICO CITY, BY HYATT

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for ANDAZ CONDESA MEXICO CITY, BY HYATT

2 restaurants, local cuisine
2 restaurants, local cuisine
Suite (Andaz)
2 restaurants, local cuisine
Daily buffet breakfast (USD 30 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Pet-friendly
  • Breakfast available
  • Spa

Explore the area

Map
Aguascalientes 158, Hipodrómo, Condesa, Cuauhtemoc, Mexico City, CDMX, 6100
  • Blackberry Auditorium
    ‪4 min walk‬
  • Mexico Park
    ‪5 min walk‬
  • World Trade Center Mexico City
    ‪3 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Andaz)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Suite (Andaz)

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, City View

Suite, City View

Suite, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | View from room

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down duvets, free minibar items, in-room safe

Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

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About this property

ANDAZ CONDESA MEXICO CITY, BY HYATT

Luxury Mexico City hotel in La Condesa with 2 restaurants
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
ANDAZ CONDESA MEXICO CITY, BY HYATT offers 213 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature down comforters. 55-inch Smart televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of ANDAZ CONDESA MEXICO CITY, BY HYATT's great location. During your stay, you're just a quick walk from Blackberry Auditorium. Enjoy features like free WiFi in public areas and a free manager's reception, plus 2 restaurants. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Enjoy a bite to eat at Cabuya Rooftop Restaurant, a seafood restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, body scrubs, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Mexico Park and Medellín Market
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
ANDAZ CONDESA MEXICO CITY, BY HYATT offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include 5 meeting rooms and coworking spaces. Event space at this hotel measures 7254 square feet (674 square meters) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the luxury ANDAZ CONDESA MEXICO CITY, BY HYATT. Parking is available for a fee. A complete renovation of ANDAZ CONDESA MEXICO CITY, BY HYATT was completed in October 2021.

This Art Deco Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.
Cabuya Rooftop Restaurant - This seafood restaurant specializes in local cuisine.
Derba Matcha Café - Onsite tapas bar. Guests can enjoy drinks at the bar. Open select days.
WooftopBeerGarden&CanineC - Onsite restaurant. Open daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Covered valet parking on site (USD 30 per day)
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 30 for adults and USD 16 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area

Restaurants on site

  • Cabuya Rooftop Restaurant
  • Derba Matcha Café
  • WooftopBeerGarden&CanineC

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (7254 square feet)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Smooth flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – October 2021
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Electrical adapters/chargers
  • Free local calls
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 20 to January 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-leash area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 16 for children
  • Covered valet parking fee: USD 30 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open July 08 and close January 31.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Mexico City
Andaz Mexico City Condesa
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel
ANDAZ CONDESA MEXICO CITY, BY HYATT Mexico City
ANDAZ CONDESA MEXICO CITY, BY HYATT Hotel Mexico City

ANDAZ CONDESA MEXICO CITY, BY HYATT Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 159 out of 209 reviews" "
Rating 8 - Good. 21 out of 209 reviews" "
Rating 6 - Okay. 14 out of 209 reviews" "
Rating 4 - Poor. 7 out of 209 reviews" "
Rating 2 - Terrible. 8 out of 209 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

suryarao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and experience
Stayed 5 nights in Sep 2024

10/10 Excellent

Ramiro B, North Hollywood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, the food was good and excellent service
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Highly recommended
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bait and switch
Total bait and switch. Hotels.com offers an infinity pool, when you get there is does not exist!
Stayed 3 nights in Jun 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Beautiful property and in such a great area of Mexico City. The staff was excellent and very accommodating. I woukd definitely stay here again and again.
Stayed 4 nights in Aug 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Jose, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Marjaneh

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn’t want to leave
Great service. Comfortable and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Sheena, Utica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my husband and sister. We’re very familiar with the area so this was convenient to restaurants, transportation, and shopping. Great breakfast buffet. We would stay here again and recommend to friends.
Stayed 5 nights in Jul 2024

2/10 Terrible

Carlos

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super dark and dim no way to get ready in the evening, shower was clogged, the restaurant was completely lonely. Way overpriced. I’ll never stay here again look for something else for price point.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, clean rooms, well decorated, helpful and kind employees. Highly recommend!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Arsalan

Travelled with partner
We loved everything about this property, staff and the area surrounding it. Will return any day.
Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and attentive. The room was comfortable and clean. I plan to return.
Stayed 7 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Will stay there again on my next visit. Everything from the staff, restaurant, spa, gym, location is fantastic.
Stayed 4 nights in Jul 2024

10/10 Excellent

massimiliano, marina del rey

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location
Stayed 6 nights in May 2024

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location.
Stayed 9 nights in Mar 2024

10/10 Excellent

GABRIEL

Stayed 4 nights in Jul 2024

4/10 Poor

Eva

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Great food on site, cool property and great vibes. Only negative feedback was crossing over elevators between properties for gym access and 3 out of 4 treadmills were out of commission Otherwise amazing experience
Stayed 4 nights in Jul 2024

8/10 Good

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Elaheh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Ben

Stayed 3 nights in Jun 2024