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Suite, 1 Queen Bed, Exterior View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Master Suite, 1 Queen Bed, Interior View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Master Suite, 1 Queen Bed, Exterior View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Alteza Polanco. During your stay, you're just a quick walk from Plaza Polanco. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. Built in 2014, this upmarket aparthotel has 70 apartments over 8 floors. Each apartment includes amenities such as free WiFi and a flat-screen TV.

  • Each apartment offers a flat-screen TV, room service and an espresso maker
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Plaza Polanco and 9 minutes on foot from Plaza Carso Shopping Center
  • Airport shuttle service available for a fee

About the Alteza Polanco - Near Museo Soumaya

Location Blas Pascal No. 111, Mexico City, 11510

Property Features

There's a restaurant on site. Public spaces have free WiFi. Event space at this aparthotel measures 474 square feet (44 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, spa services, and a terrace are also featured at the business-friendly Alteza Polanco. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Mexico City aparthotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 8 levels
  • Conference rooms
  • 474 sq ft of conference space
  • 44 sq. m of conference space
  • Built in 2014
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Mexico City Buenavista Station (7.7 km / 4.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Alteza Polanco offers 70 air-conditioned accommodations with espresso makers and a safe. 40-inch flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Restaurante – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

  • Sports massage
  • Deep tissue massage
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Alteza Polanco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 11
  • Contactless check-in is available
  • No cots (infant beds) available
  • Cashless transactions are available
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 21 per person
  • Airport shuttle fee: USD 70 per vehicle (return)
  • Covered self-parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alteza Polanco Hotel
  • Alteza Hotel
  • Alteza Polanco
  • Alteza Polanco Hotel
  • Alteza Hotel
  • Hotel Alteza Polanco Mexico City
  • Mexico City Alteza Polanco Hotel
  • Hotel Alteza Polanco
  • Alteza Polanco Mexico City
  • Alteza

You should know

  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.