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"A very basic budget hotel. We knew what to expect so was not surprised when we checked in to our room. The room was stark and very outdated. Plus po ... " More

By a verified traveller on Mon 21 Oct 2019

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Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Triple Room, 3 Single Beds

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Quadruple Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Riverside Hotel, you're just a quick walk from Mersing Ferry Terminal. You'll find features such as free WiFi in public areas and laundry facilities.

  • Free WiFi
  • Amenities include laundry facilities
  • Within a 10-minute walk of Mersing Ferry Terminal and Mersing Beach

Riverside Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Riverside Hotel

Couples (1)
3 out of 5
A very basic budget hotel. We knew what to expect so was not surprised when we checked in to our room. The room was stark and very outdated. Plus point - we did get WiFi in the room after a few attempts to log in. You get what you pay for, okay for a 1 night stay whilst waiting for the ferry to Tioman Island.

Posted by on 21 Oct 2019

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Property Features

Riverside Hotel offers its guests laundry facilities. WiFi is free in public spaces. This 3-star Mersing hotel is smoke free.

  • 40 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Riverside Hotel offers 40 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. 21-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Mersing hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Hotel Names

  • Riverside Hotel Mersing
  • Riverside Mersing
  • Riverside Hotel Hotel
  • Riverside Hotel Mersing
  • Riverside Hotel Hotel Mersing
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.