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Grand Ezel Hotel

3.0 star property

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Photo gallery for Grand Ezel Hotel

Deluxe Room
Lobby sitting area
Property entrance
Suite | Living area
Street view

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
3 Ocak Mah.Mersinli Ahmet Caddesi, Mersin, 33050
  • Anamur Museum
    ‪2 min drive‬
  • Mersin Grand Mosque
    ‪3 min drive‬
  • Ataturk Park
    ‪4 min drive‬
  • Çukurova Intl. Airport (COV)
    ‪50 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Double Room

Economy Double Room | Private kitchen

Economy Double Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Room

Deluxe Room | Living area

Deluxe Room

  • City view
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed, 1 Large Twin Bed and 1 Twin Bed

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Exterior

Grand Black Hotel

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
2.9 out of 5, (61)
The price is €42
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Grand Black Hotel

About this property

Grand Ezel Hotel

Family-friendly Mersin hotel in Akdeniz with free valet parking
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a conference center, coffee/tea in a common area, and 24-hour room service.
Grand Ezel Hotel offers 39 air-conditioned accommodations with iPod docking stations and minibars. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 82-inch LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with separate dining areas and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Mersin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they enjoy the helpful staff at Grand Ezel Hotel. During your stay, you'll be within walking distance of Mersin Convention Center. You'll find features like free WiFi in public areas, free valet parking, and a free manager's reception. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Free valet parking, self parking, and extended parking
  • Enjoy international cuisine while dining at EZEL
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a playground
  • Just a 2-minute drive from Anamur Museum and a few minutes from Cleopatra's Gate
  • Airport shuttle service available for a fee
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. Public spaces have free WiFi.

Business amenities include a meeting room and coworking spaces. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Grand Ezel Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Mersin hotel.

The hotel hosts a free manager's reception on select days.
EZEL - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured, covered self-parking on site
  • Free secured, covered valet parking on site
  • Free secured, covered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 12 for adults and EUR 8 for children
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • EZEL

Things to do

  • Arcade/games room
  • Playground

Family friendly

  • Arcade/games room
  • Changing table
  • Children's games
  • Dining table
  • High chair
  • Kitchen
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • Coworking spaces
  • A meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Portable shower seat
  • Sign language-capable staff
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 82-inch LCD TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Coffee grinder
  • Dining room
  • Dining table
  • Freezer
  • Kitchen
  • Mini fridge
  • Minibar
  • Paper towels

More

  • 5G smartphone data speed
  • Children's slippers
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Smartphone
  • Smartphone data usage (unlimited)
  • Soundproofing

Policies

Check-in

Check-in time starts at 12:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Food and water bowls and an off-leash area are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 8 for children
  • Airport shuttle fee: EUR 600 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Grand Ezel Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 16067

Property is also known as

Grand Ezel Hotel Mersin
Grand Ezel Mersin
Grand Ezel
Grand Ezel Hotel Hotel
Grand Ezel Hotel Mersin
Grand Ezel Hotel Hotel Mersin

Grand Ezel Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 90 out of 254 reviews
Rating 8 - Good. 53 out of 254 reviews
Rating 6 - Okay. 45 out of 254 reviews
Rating 4 - Poor. 44 out of 254 reviews
Rating 2 - Terrible. 22 out of 254 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

EVAN

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Oct 2024

2/10 Terrible

Hasan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
All the staff were pleasant and very helpfull but the breakfast was one the worst we were experienced also our room was very dingy not enough lighting,the bathroom again didn’t have any proper lighting and shower cubicle was very old and shower itself wasn’t working properly, our hotel room’s inside door frame was broken and some parts were missing and remaining parts did fall over my partner’s face….very dissapointing…never again….
Stayed 2 nights in Oct 2024

4/10 Poor

Ali

Travelled with family
Disliked: Cleanliness, staff & service
The things that we didn't like was the photos are old and it was much dirtier than expected and the service was very poor i had terrible experience about this booking
Stayed 1 night in Aug 2024

4/10 Poor

Abdul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
See other places outside booking sites
Dont bothervto book hoel in mersin area few available onbhotels booking and other sites you can get cheaper rooms by direct asking for 2 adults and 1 child i paid 56 pounds when actually romm was availble for average of 1600 lira in same even better condition hotels in ame street booking web sites dont have feed backs from mersin hotels as used by locals and most are vacant and most prefer to stay towards tourist sites like tomuk and erdemeli but still they dont have enough hotels
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MOHAMMED

Stayed 1 night in Jun 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly kind and wonderful here. Room was clean and area was very quiet.
Stayed 8 nights in May 2024

8/10 Good

Mohamad hadi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Riza

Stayed 1 night in Jan 2024

10/10 Excellent

Haydar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2023

6/10 Okay

Mohammad Nour

Business traveller
Liked: Cleanliness, staff & service, amenities
Near the hotel no taxis or way to go other place allot
Stayed 2 nights in Nov 2023

4/10 Poor

Khalid

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible stay
The hotel is run down, we were given a room with a broken toilet seat and bidet water would not turn off, also the door card didn't work, we complained and happily the staff changed our room but this time the shower was broken and toilet door handle broken. The rooms are tired and bedding didnt look clean. The AC was very noisy and kept on turning on and off. The breakfast was not good. The price was ok but still nothing should be broken.
Stayed 1 night in Nov 2023

10/10 Excellent

Hassan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel, good value for the price and super kind personal we just wished one of them spoke basic english.
Stayed 1 night in Sep 2023

10/10 Excellent

Racha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Aug 2023

2/10 Terrible

Hubert

Stayed 2 nights in Aug 2023

6/10 Okay

Alan

Stayed 1 night in Jun 2023

4/10 Poor

Botirjon

Stayed 1 night in Mar 2023

6/10 Okay

Mhd Ammar

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stayed in this hotel for 1 month. Stuff was very friendly. Many thanks to Mustafa and Hasan. Everything was good

6/10 Okay

Ahmed

Liked: Cleanliness
Away from sea. No area you can swim in.
Stayed 7 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Staff & service
everything okay for this price
Stayed 14 nights in Sep 2022

8/10 Good

issam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are nice and helpful
Stayed 4 nights in Aug 2022

10/10 Excellent

Yuda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect . definitely we will come again. Thanks for the good service
Stayed 2 nights in Jul 2021

6/10 Okay

Mazen

Business traveller, Travelled with partner
Friendly staff, location far from city center, property require some renovation in terms of amenities
Stayed 1 night in Jul 2022

8/10 Good

Alireza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Ezel hotel
Our room was clean and the staff was friendly. Breakfast was fairly good. Parking is on the hotel alley
Stayed 2 nights in Mar 2022