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Hotel Santa Lucía

2.5 star property

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Photo gallery for Hotel Santa Lucía

Property entrance
Interior
Garden
Basic Double Room
Interior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
508 Calle 55, Centro, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪1 min walk‬
  • Mérida Cathedral
    ‪6 min walk‬
  • Plaza Grande
    ‪7 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | View from room

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property – evening/night

Hotel Santa María Mérida

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (368)
The price is €36
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Santa María Mérida

About this property

Hotel Santa Lucía

Hotel with free parking, a short walk to Paseo de Montejo
This smoke-free hotel features an outdoor pool, a 24-hour front desk, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Hotel Santa Lucía offers 20 air-conditioned accommodations with ceiling fans. LCD televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Santa Lucía. During your stay, you're just a quick walk from Paseo de Montejo. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • Within a 10-minute walk of Paseo de Montejo and Mérida Cathedral
As a guest of Hotel Santa Lucía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 120 for adults and MXN 120 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Tour/ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Santa Lucía Hotel
Hotel Santa Lucía Mérida
Hotel Santa Lucía Hotel Mérida

Hotel Santa Lucía Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 122 out of 253 reviews
Rating 8 - Good. 72 out of 253 reviews
Rating 6 - Okay. 34 out of 253 reviews
Rating 4 - Poor. 13 out of 253 reviews
Rating 2 - Terrible. 12 out of 253 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Stayed 1 night in Oct 2024

8/10 Good

arash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ISMAEL

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service
Stayed 1 night in Nov 2024

6/10 Okay

Tricia

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 5 nights in Sep 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lively BASIC hotel I’ve stayed at for over 40 years. It is not luxurious but neither is it on the order of a youth hostel. It is clean, safe, quiet, and for those wanting the action of the center of town, close to many touristy spots as well as the various plazas and parks featuring presentations of Merida’s culture;dancing, music, etc. A short walk to Paseo de Montejo, a broad lovely avenue with eateries, horse-drawn carriages, etc. Great staff who are helpful in resolving whatever issue you might have. And the price is more than right.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lynne

I have stayed here multiple times. The reception staff is always friendly and helpful. Same with the cleaning staff. The pool area has improved and looks great with a coat of paint. This is not a luxury hotel and the price reflects that. But it is clean, quiet, safe, and in a great area near the colonial center of Merida, a few blocks walk to Paseo de Montejo, 1/2 block from a busier street where one can find taxis. Restaurants abound and across the street is Parque Santa Lucia with evening ambiance, restaurants, and Thursday night music performances. I will definitely stay again if I’m Mérida.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, quiet enough, safe, economical. I’ve stayed here for years.
Stayed 1 night in Aug 2024

6/10 Okay

SAUL

Disliked: Cleanliness, property conditions & facilities
Muy basico. Algo descuidado
Stayed 1 night in Aug 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sion

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
The entire stay was great. Everything was accessible. The Hotel was cute and clean. The staff was very friendly and helpful at all times. Overall, it was an awesome experience.
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economical for the location. The hotel is in the heart of the tourism. Our room was very clean. Unfortunately we didn't get to enjoy the pool. It was raining everyday. But the pool looked clean and welcoming. The hotel is walking distance to Paseo de Montejo, Centro and Mercado Lucas de Galvez. The staff was very friendly and helpful at all times. Overall, I rate it 5 stars.
Stayed 4 nights in Jun 2024

6/10 Okay

dennis

Great location for walking in historic district. Old hotel with very noisy hallway where hear passer by footsteps and conversations. No food or coffee on site.
Stayed 1 night in May 2024

10/10 Excellent

Sion

Stayed 1 night in May 2024

6/10 Okay

Héctor

Travelled with family
Stayed 5 nights in Apr 2024

8/10 Good

Edith

Travelled with group
Liked: Cleanliness, staff & service
Great little well priced hotel in the heart of Santa Lucia square.
Stayed 2 nights in Feb 2024

10/10 Excellent

diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, so close to the park and lovely restaurants. Nice pool. Friendly staff. No elevator, definitely not easy for anyone with physical difficulties. We stayed on the 3rd floor for 2 nights and then were ableto.move to a room on the ground floor. Lots of hot water and pressure, good , air conditioning good.
Stayed 16 nights in Jan 2024

8/10 Good

Bertha

Stayed 2 nights in Jan 2024

4/10 Poor

Szymon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Stayed 2 nights in Jan 2024

2/10 Terrible

Jose

Stayed 3 nights in Dec 2023

6/10 Okay

Erin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of this hotel was great but our room was not in good condition. First, we couldn’t lock our door very well and it didn’t seem secure. Second, the bathroom smelled really bad like raw sewage. Third, there were missing slats in the bathroom window and no screen so someone would have be able to see in and mosquitoes could get in. Fourth, there were very few electrical outlets.
Stayed 1 night in Dec 2023