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Hotel Residencial

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Residencial

Front of property
Outdoor pool
Balcony
Outdoor pool
Iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle 59 No. 589 por 76, Col. Centro, Mérida, YUC, 97000
  • Parque Zoológico del Centenario
    10 min walk
  • Plaza Grande
    16 min walk
  • Mérida Cathedral
    16 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    13 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • 21.0 sq m
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About this property

Hotel Residencial

Hotel with a full-service spa, near Paseo de Montejo
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business center, and dry cleaning are onsite.
Hotel Residencial offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Recidencial. Services include massages. The spa is open daily.
During your stay at Hotel Residencial, you're just a quick walk from Casa Frederick Catherwood. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy Regional cuisine while dining at Versailles
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Spa Recidencial
  • Services include babysitting, dry cleaning/laundry, and tour or ticket assistance
  • Just a 3-minute drive from Mérida Cathedral and a few minutes from Paseo de Montejo
Hotel Residencial offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. A business center and 3 meeting rooms are available.

Public spaces have free WiFi. Spa services, a library, and a terrace are also featured at Hotel Residencial. Self parking is free.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.
Versailles - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Belvedere - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–noon: MXN 195 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Versailles
  • Belvedere

Things to do

  • Arcade/games room
  • Full-service spa
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Washer/dryer

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Picnic area
  • Terrace

Spa

  • Massages
  • Spa open daily

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer and dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 195 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Residencial
Hotel Residencial Merida
Residencial Merida
Residencial Hotel Merida
Hotel Residencial Mérida
Residencial Mérida
Hotel Residencial Hotel
Hotel Residencial Mérida
Hotel Residencial Hotel Mérida

Hotel Residencial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 168 reviews" "
Rating 8 - Good. 73 out of 168 reviews" "
Rating 6 - Okay. 33 out of 168 reviews" "
Rating 4 - Poor. 8 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but no hot water.
The hotel is very nice but we never got a hot shower during a two day stay. Particularly disappointing the day we came in out of the rain. Also, although not the hotels fault, the neighbourhood is kind of grubby with lots of garbage on the street.
Stayed 2 nights in Feb 2024

2/10 Terrible

Gloria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an old hotel. It smells bad. Service was bad. The area is bad and hard to get a taxi.
Stayed 2 nights in Sep 2023

10/10 Excellent

Iris Bibiana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Okay

10/10 Excellent

Dan

Liked: Staff & service, amenities, property conditions & facilities
It’s a nice clean place. Nice checkin. Everything works.
Stayed 1 night in Jan 2022

6/10 Okay

Oleksandr

Stayed 1 night in Dec 2021

4/10 Poor

Jacob

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 1 night in Sep 2021

8/10 Good

Ersten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic hotel and priced right. Not far (15 minute walk) from fine eateries. A/C noisy.
Stayed 1 night in Sep 2021

8/10 Good

kyra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have coffee in the room and better cable tv. At least a working English channel.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that it was close by the activity. And it has a parking lot with lots of hotel people talking care of it.There is always someone around .
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Angelica

Disliked: Staff & service, property conditions & facilities
Noisy hotel! We could hear all the construction going on next door, and all the traffic from the street. This hotel has lots of charm, but the rooms needs a serious update.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a great place to stay. Staff was very friendly. Room was comfortable.
Stayed 1 night in Feb 2019

8/10 Good

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2018

8/10 Good

Jesus R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
The hotel is very nice, as well as the service personnel. The location was real convenient for our trip.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful. The hotel is beautiful, comfortable, and clean. It has a terrace on the roof where you can sit and relax or have a nice dinner. Overall wonderful.
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good at all, will be writing to hotels.com separately with complaint. I will be demanding a refund.

6/10 Okay

Mark, Los Angeles

Liked: Staff & service
Old world charm, needs some updating
The hotel has old world charm, but could use an update in the room decor and bathrooms. The pool is small and not heated. The free breakfast was the best feature, but there are better deals on rooms with more modern features closer to the city center.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Nice but too old. Needs to be updated.
Towels and sheets very old and poor quality. Nice parking with security. No breakfast included.

8/10 Good

Cynthia, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Perfect location. Easy walk to downtown and convenience stores. Very friendly staff.

6/10 Okay

Jesus Leonel, Arizona

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not a good choice for non tour travelers .
This is a hotel that caters to tour groups, and is not the best choice for those travelling on their own. The small restaurant that offers a complimentary breakfast gives preference to the tour groups. Even though we were the first in line to wait for the breakfast room to open, we were asked to wait an hour until the tour group was served first. The hotel is not close to the central plaza and there are no restaurants nearby so it is very inconvenient to try to eat elsewhere in the evening. The air conditioning in the room was very inefficient and went on and off through the night which made it very hard to sleep. Although they have internet service it was very spotty in the room. Altogether we would not recommend this hotel for independent travelers. It would be ok if you are in a tour group and the air conditioning and internet issues did not bother you.