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Hotel Plaza by Kavia

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Plaza by Kavia

Front of property
Standard Double Room
Outdoor pool
Outdoor pool
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Paseo de Montejo
    ‪1 min walk‬
  • Casa Montes Molina Museum
    ‪6 min walk‬
  • Remate de Paseo Montejo
    ‪6 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Front of property

Hotel El Español Paseo de Montejo

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Parking included
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4.0 out of 5, Very good, (1217)
The price is €58
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hotel El Español Paseo de Montejo

About this property

Hotel Plaza by Kavia

Hotel with free parking, steps from Paseo de Montejo
An outdoor pool, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Hotel Plaza by Kavia. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Paseo de Montejo and 15 minutes by foot from U.S. Consulate Merida
Hotel Plaza by Kavia offers its guests an outdoor pool, tour/ticket assistance, and an elevator. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

This Mérida hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Free off-site parking within 164 ft

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 78
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 220 for adults and MXN 220 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 562 reviews" "
Rating 8 - Good. 127 out of 562 reviews" "
Rating 6 - Okay. 38 out of 562 reviews" "
Rating 4 - Poor. 23 out of 562 reviews" "
Rating 2 - Terrible. 21 out of 562 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Augustus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Yokia

Stayed 5 nights in Oct 2024

2/10 Terrible

Elibet

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service
I decided to try this hotel as the location is ideal and the price for the room seemed reasonable. However, my experience was not pleasant at all. The glass for the window seems poor quality letting all the noise in. There was some construction noise going until 3 am, you can hear and feel everything. This is a busy street, we could not sleep at all. We decided to check out early and that's when the trouble started, the staff refused to refund us and will not do so until Expedia contacted them. We had other issues with the safe not working. The door that access the terrace had no lock and no key and our shower had a leak going all night. Also the bathroom smelled like mold. The staff were careless and dismissive. We had an opportunity to speak with the manager and the experience was the same. This hotel can use some better management and much more maintenance. Sadly I do not recommend this hotel at all. What I do recommend is that you book through Expedia, they were fantastic and so helpful.
Stayed 4 nights in Oct 2024

10/10 Excellent

Denisse

Stayed 1 night in Sep 2024

10/10 Excellent

Hendy, Miami

Liked: Cleanliness, property conditions & facilities
Good location, super clean...and a very nice staff...
Stayed 5 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice . Well keep up . Very clean and very good service
Stayed 3 nights in Aug 2024

10/10 Excellent

Yetzael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo Excelente, el personal muy amable, la ubicación en mero Paseo Montejo, la habitación de muy buen tamaño con mini refrigerador, las camas muy cómodas, baño limpio, todo parece recién remodelado. Lo único que no ayuda es el estacionamiento a 2 cuadras y tienes que pedir que abran el portón cada que vas a salir o entrar.
Stayed 2 nights in Sep 2024

10/10 Excellent

Libni, Romeoville

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, best street to stay on in Merida, has a great cafe and Italian restaurant directly below and a great dessert place across the street.
Stayed 4 nights in Aug 2024

8/10 Good

Fernando

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Staff did a wonderful Job
Stayed 3 nights in Jul 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 2 nights in Jul 2024

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

HUMBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff, especially Ysa, was wonderful. The room size quite large. You had to call the desk to get hot water several times during our stay. One morning there was no water at all. When it rained the front entrance floods badly. Levelling the ground, or building a walkway would probably help.
Stayed 7 nights in Jun 2024

10/10 Excellent

Luis, San Diego

Stayed 1 night in Jun 2024

2/10 Terrible

GABRIEL

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property had issues with laundry so towel were smelly.
Stayed 1 night in Jun 2024

10/10 Excellent

Gualberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Jun 2024

10/10 Excellent

Karolina

Liked: Staff & service, property conditions & facilities
Pros: great service, well designed shower, spacious room, coffee maker. Great Italian next door, great sorbet across the Paseo. Cons: none?
Stayed 1 night in Jun 2024