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Hotel Los Aluxes

3.5 star property

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Photo gallery for Hotel Los Aluxes

32-inch flat-screen TV with cable channels, TV
Front of property
Reception
Family Suite
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Calle 60 # 444 x 49, Mérida, YUC, 97000
  • Santa Ana Park
    ‪2 min walk‬
  • Parque Santa Lucía
    ‪4 min walk‬
  • Paseo de Montejo
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪20 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 3 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 43.19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 43 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

Similar properties

Front of property

Hotel El Español Paseo de Montejo

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1238)
The price is €56
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel El Español Paseo de Montejo

About this property

Hotel Los Aluxes

Family-friendly Mérida hotel in Mérida Centro with free valet parking
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a complimentary children's club, a business center, and conference space.
Hotel Los Aluxes offers 155 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Los Aluxes. During your stay, you're just a quick walk from Paseo de Montejo. You'll find features like free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free valet parking
  • Enjoy Mexican cuisine and pool views while dining at Aluxes
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Just a 4-minute walk from Paseo de Montejo and 12 minutes by foot from Mérida Cathedral
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 8 meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Hotel Los Aluxes. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:30 AM.
Aluxes - This poolside restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 315 for adults and MXN 225 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Aluxes

Things to do

  • Bike parking
  • Ecotours
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms - 8

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 85
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 225 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10:30 PM.
  • Up to 2 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Hotel Los Aluxes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 229 out of 684 reviews
Rating 8 - Good. 232 out of 684 reviews
Rating 6 - Okay. 129 out of 684 reviews
Rating 4 - Poor. 44 out of 684 reviews
Rating 2 - Terrible. 50 out of 684 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Faviola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Anamaria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the service is amazing
Stayed 1 night in Nov 2024

6/10 Okay

roberto m

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Antonio, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine till we were about to check out downstairs that we’ve noticed the comforter we slept on ., had a big dried blood stain
Stayed 1 night in Jul 2024

6/10 Okay

Hector

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel is in the right place of what we were looking for, but it was too noisy at night.
Stayed 1 night in Jul 2024

2/10 Terrible

Albert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is outdated but it has a lot of potential. It is in an excellent location on Calle 60, midway point between there famous attractions to the north like Calle 47, Santa Park with its outdoor mercado, Paseo de Montejo, La Plancha park and the historical district, El Centro, Plaza Grande, Plaza Santa Lucia to the south. Along with many other notable sites like La Negrita bar and Mercado 60. All within walking distance to the hotel.
Stayed 14 nights in May 2024

6/10 Okay

ALEJANDRA

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mas céntrico imposible, al alcance caminando tienes todo, restaurantes, tiendas de ropa, el centro, parques, fast food, tiendas de conveniencia, souvenirs etc. Las áreas comunes están cuidadas y la piscina bonita pero las habitaciones dejan mucho qué desear, las cortinas y las ventanas muy sucias, las partes de metal en baño y regadera muy deterioradas y llenas de sarro, el plafón del baño humedecido y la herrería del baño también oxidada. Las sábanas bien, pero las cobijas sinceramente no olían a limpio y parecían tener manchas grandes.
Stayed 2 nights in Apr 2024

8/10 Good

Mario

Stayed 2 nights in May 2024

8/10 Good

Benjamín

Stayed 10 nights in Apr 2024

2/10 Terrible

Alonso

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is in extremely bad shape the cold water faucet was not working in the room. The shower head was rusty only one elevator was operating.
Stayed 1 night in Apr 2024

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 8 nights in Mar 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpfull and friendly. The hotel is in the main street abd surrounded by excellent restaurants
Stayed 3 nights in Mar 2024

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé. Personnel sympathique et lit confortable.
Stayed 4 nights in Feb 2024

4/10 Poor

Francisco S

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Facility is very outdated bathrooms needs updating, toilet need also updating, staff some seemed did not care for the guest. This was my first and last time coming to this facility. Will not recommend
Stayed 9 nights in Feb 2024

8/10 Good

Honghua, Mercer Island

Stayed 11 nights in Dec 2023

6/10 Okay

CARMEN

Travelled with family
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I liked your staff and the janitor - immensely helpful. I did not like the sex noises coming from the room next door - they were playing loud music and that didn't work to mask the obscene moans! What if I had kids in my room! I called the front desk to report it, and nothing was done - you all need to put up signs to curb this behaviour!
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean. The only one suggestion is to have almond milk old fashion oat meal.
Stayed 5 nights in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
Stayed 1 night in May 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service
Very clean and kind staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Francisca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Apr 2023

4/10 Poor

charles

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2023

10/10 Excellent

Louis F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Valerie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so glad we found this pet-friendly hotel 5 blocks from the tourist center. The rooms were clean, beds comfortable and very quiet. We could sit with our dog on the terrace and have breakfast. Will definitely use again.
Stayed 1 night in Feb 2023

6/10 Okay

Jose

Liked: Cleanliness, staff & service, amenities
I didn't like that they gave me a room with no balcony.
Stayed 5 nights in Jan 2023