Hotel Hacienda VIP

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda VIP

Exterior
Exterior
Interior entrance
Reception
Egyptian cotton sheets, desk, free cots/infant beds, free WiFi

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle 62, 441-A, entre 51 y 53, Mérida, YUC, 97000
  • Parque Santa Lucía
    3 min walk
  • Remate de Paseo Montejo
    6 min walk
  • Jose Peon Contreras Theater
    6 min walk
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    16 min drive

Room options

Suite, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 12 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Hacienda VIP

Hotel with a 24-hour front desk, a short walk to Paseo de Montejo
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is not available.
Hotel Hacienda VIP offers 8 air-conditioned accommodations with bathrobes and complimentary toiletries. Beds feature Egyptian cotton sheets. Flat-screen televisions come with satellite channels. This Mérida hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Hacienda VIP, you're just a quick walk from Paseo de Montejo. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Within a 10-minute walk of Paseo de Montejo and Mérida Cathedral
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Hacienda VIP.

This 4-star Mérida hotel is smoke free.

For a fee, guests can enjoy full breakfast daily.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast only.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee daily: MXN 120 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports

Accessibility

  • This property does not have any lifts

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda VIP
Hacienda VIP Merida
Hotel Hacienda VIP
Hotel Hacienda VIP Merida
Hotel Hacienda VIP Hotel
Hotel Hacienda VIP Mérida
Hotel Hacienda VIP Hotel Mérida

Hotel Hacienda VIP Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 194 reviews" "
Rating 8 - Good. 26 out of 194 reviews" "
Rating 6 - Okay. 12 out of 194 reviews" "
Rating 4 - Poor. 5 out of 194 reviews" "
Rating 2 - Terrible. 5 out of 194 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

roger, lincoln park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
Stayed 2 nights in Nov 2023

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suit was as one would expect, a real 4 star
Stayed 1 night in Oct 2023

10/10 Excellent

JUAN, Roanoke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I feel like my own Home!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Jacques

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ellen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
Stayed 1 night in Jan 2023

4/10 Poor

Delia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in poor condition, no amenities at all. Not even the basic.
Stayed 7 nights in Jul 2022

10/10 Excellent

Heather, Edinburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Jason

Stayed 4 nights in Jul 2022

10/10 Excellent

Michael, MCKINNEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the old Hacienda feel and friendly staff. Service was very top notch!
Stayed 1 night in Jun 2022

10/10 Excellent

Beatriz A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with lots of character! Super charming
Stayed 2 nights in Apr 2022

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel but noisy construction and mosquitoes
The hotel was beautiful and the service was good. However, there were a lot of mosquitoes inside of one the rooms and there was an ongoing construction in the adjacent building starting in the morning even during the weekend. The hotel has potential but not the best experience this time.
Stayed 3 nights in Mar 2022

2/10 Terrible

Rodolfo

Travelled with partner
I don’t know who made the mistake Expedia or the hotel. The hotel room where oversold. Therefore I cannot give any feedback about the hotel. Since they sent me to another hotel around the corner. I feel I overpaid for the Hotel they put me in. In the bright side, I had to say that it was nice and give me a glass of wine when I arrive to the Hotel Avenida VIP. I guess with a glass of wine I was nervous and happy at the moment. Please do not over sell the rooms. Also, for people who want to stay at the hotel, please call ahead and make sure they have your room available.
Stayed 1 night in Feb 2022

10/10 Excellent

Chauncey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel
Boutique hotel near city center. Beautiful room and excellent service. Enjoyed our stay very much.
Stayed 3 nights in Jan 2022

10/10 Excellent

Sadie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff took very good care of us and the rooms were clean and beautiful. Great location!
Stayed 1 night in Jan 2022

10/10 Excellent

Mariano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A renovated townhouse within the historic center of Morelia only six rooms hotel was absolutely wonderful we had the suite overlooking the pool and garden with a balcony with comfortable chairs It was great to relax and enjoy. Very attentive staff good restaurants within walking distance also to shopping it is a great choice to enjoy and discover Merida.
Stayed 9 nights in Dec 2021

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and so warm! Great oasis when I needed to rest from the heat!
Stayed 2 nights in Dec 2021

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Merida
We really enjoyed our stay here. Room was clean and spacious. We stayed in room one, it is right off reception so If you are a light sleeper I wouldn’t recommend this room as it can be quite noisy.
Stayed 2 nights in Nov 2021

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service
Overall I liked the place and the location because we were looking for a rustic place to stay. As a whole the staff was very friendly. Unfortunately the room we booked had a shower drain that constantly backed up and a leaky skylight in the closet. I reported the incident on the first day to the day manager and she sent someone up to unclog the drain but it only lasted for a day. Because there were heavy rains during the first few days our stay the leak in the skylight wasn't too bad initially. We were able to use some towels from the room to soak up the water because the manager said she would have it cleaned after the rain stopped. The next leaking roof incident and drain issue was reported to the night manager. He literally wanted to give me a plunger to unclog the drain, and when I explained to him that the water leaking from the room was now pouring through in several places and could I get some towels to soak up the water until it could be cleaned up he said he only had clean towels and could not let me use them. While the matter was eventually resolved I found his demeanor and attitude less than appropriate. I should not need to tell the manager that I'm not an employee and he needs to send someone to take care of the problem. The room was expensive and to expect a guest to do the work was totally unacceptable at any price point. My girlfriend and I now affectionately refer to the Hotel as Hotel Hacienda DYI :-).
Stayed 4 nights in Sep 2021

10/10 Excellent

JORGE, Fort Lauderdale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some issues happened that were resolved immediately by the staff. Very nice staff.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Merida, just feels like home!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel in a good location. The staff is very friendly and helpful. Pool is wonderful. Our room was very nice and large with a good view. My biggest complaint is that room #6 did not have internet access. I ended up using all of my cell phone data because of this and had to buy more. Also the remote control would not operate the TV, only the satellite box. I asked for it to be foxed, but it wasn’t.
Stayed 4 nights in Jul 2021

10/10 Excellent

Hodi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely colonial oasis in central Mérida
It is a beautiful restored colonial style building with many gorgeous touches. The room was spacious with a comfy bed. A lovely garden & a pool where delicious breakfast are served. Drinks are served at the bar of the adjacent Hacienda Hotel. The staff are welcoming, friendly & super helpful. The location of this hotel is great…walking distance to many historic buildings, squares, restaurants, cafes & shops. Highly recommend staying at this lovely oasis!
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent is all aspects. Could include little fridge in rooms, add room service food variety and fans in the outside eating area.
Stayed 4 nights in Jul 2021