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Holiday Inn Merida by IHG

3.5 star property

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Photo gallery for Holiday Inn Merida by IHG

Outdoor pool
Premium Room, 1 King Bed
32-inch LCD TV with cable channels, TV, offices
Outdoor banquet area
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
Av. Colon : 498 Entre Paseo, Montejo Y Calle 60, Mérida, YUC, 97000
  • Paseo de Montejo
    ‪2 min walk‬
  • Paseo 60
    ‪4 min walk‬
  • Yucatan International Convention Center
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

Premium Room, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Single Beds

Suite, 2 Single Beds

Suite, 2 Single Beds

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Down duvets, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Down duvets, in-room safe, desk, laptop workspace

Premium Room

  • 50 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Down duvets, in-room safe, desk, laptop workspace

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Villa Mercedes Merida, Curio Collection by Hilton

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1007)
The price is €133
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Villa Mercedes Merida, Curio Collection by Hilton

About this property

Holiday Inn Merida by IHG

Hotel with 2 restaurants, steps from Paseo de Montejo
This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a conference center are onsite.
Holiday Inn Merida by IHG offers 213 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Merida by IHG. During your stay, you're just a quick walk from Paseo de Montejo. Enjoy features like free WiFi in public areas and free self parking, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Free self parking
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Steps from Paseo de Montejo and 4 minutes by foot from Yucatan International Convention Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Merida by IHG offers its guests an outdoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 550 square feet (51 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Merida by IHG. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.
Holiday Inn Merida by IHG has 2 restaurants serving breakfast and lunch.
La Veranda - This restaurant specializes in international cuisine. Open daily.
La Arboleda - This restaurant specializes in Mexican cuisine and serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 360-450 for adults and MXN 215-250 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Veranda
  • La Arboleda

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (550 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Office
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 522 per pet, per night, plus a one-time cleaning fee of MXN 522 and a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 360 to 450 for adults, and MXN 215 to 250 for children
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 522 per pet, per night plus MXN 522 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Merida Mexico
Holiday Inn Merida Mexico
Holiday Inn Merida Mexico Hotel
Inn Merida Mexico Hotel

Holiday Inn Merida by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 735 reviews
Rating 8 - Good. 231 out of 735 reviews
Rating 6 - Okay. 77 out of 735 reviews
Rating 4 - Poor. 26 out of 735 reviews
Rating 2 - Terrible. 24 out of 735 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brayon

Travelled with partner
Liked: Cleanliness, amenities
Every
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Stayed 3 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

JESUS JAIME

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay at this property when we are in Merida.
Stayed 13 nights in Jul 2024

10/10 Excellent

Milton

Stayed 1 night in Jul 2024

10/10 Excellent

Rafael

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Wonderful hotel, everyone was ver friendly and helpful. Food was amazing. Outdoor dinning area was wonderful. Food selection was amazing. Deisy did an excellent job with the room maintenance and she was always very cheerful. Hotel decor was in line with the city. Location was superb. Pool are was great and water was warm. I would highly recommend it
Stayed 3 nights in Jul 2024

8/10 Good

maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a variety of restaurants and a really nice Starbucks.
Stayed 2 nights in Jul 2024

6/10 Okay

Indra

Travelled with family
Disliked: Property conditions & facilities
Overall poor condition for the price. Showers are terrible and bathrooms need attention. Staff is very friendly and accomadating.
Stayed 3 nights in Jul 2024

6/10 Okay

Armando

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Alvaro

Stayed 4 nights in Mar 2024

8/10 Good

ARELIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Sherronda Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and loved the food options
Stayed 4 nights in Apr 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff attention & good location.
Stayed 3 nights in Mar 2024

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great all around. We rented two rooms one was great but the other had a moldy smell. That was our only complaint.
Stayed 1 night in Mar 2024

8/10 Good

Brigham, West Jordan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our kids loved the pool!
Stayed 1 night in Mar 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente atención de su personal.
Stayed 4 nights in Feb 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Great location, quiet, beautiful colonial building. The breakfast buffet was excellent. To top every off, every one of the staff were so friendly and helpful. This hotel would definitely be our first choice if we return to Merida
Stayed 3 nights in Feb 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Marcia

Stayed 1 night in Nov 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is delicious
Stayed 3 nights in Nov 2023

10/10 Excellent

PEDRO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Oct 2023

8/10 Good

Humberto

Stayed 1 night in Oct 2023

10/10 Excellent

Maria, Cottonwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very friendly people great food
Stayed 1 night in Oct 2023

10/10 Excellent

Maria, Cottonwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service snd hotel very clean rooms
Stayed 1 night in Oct 2023

10/10 Excellent

Luis Manuel

Liked: Cleanliness, staff & service
👍
Stayed 7 nights in Jun 2023