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Holiday Inn Hotel & Suites Merida La Isla by IHG

4.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Merida La Isla by IHG

Exterior
Exterior
Bar (on property)
Point of interest
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking included
  • Housekeeping

Explore the area

Map
Calle 24 S/N, Temozón Norte, Mérida, YUC, 97305
  • La Isla Mérida Cabo Norte
    ‪1 min walk‬
  • Paseo de Montejo
    ‪6 min drive‬
  • Plaza Altabrisa
    ‪8 min drive‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

Down duvets, minibar, in-room safe, individually furnished

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Down duvets, minibar, in-room safe, individually furnished

Standard Room, 1 King Bed, Accessible Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Down duvets, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Down duvets, minibar, in-room safe, individually furnished

Premium Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Down duvets, minibar, in-room safe, individually furnished

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed (Minifridge)

Down duvets, minibar, in-room safe, individually furnished

Luxury Room, 1 King Bed (Minifridge)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, City View

  • 47 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Street view

Premium Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Room, 1 King Bed

Down duvets, minibar, in-room safe, individually furnished

Junior Room, 1 King Bed

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, individually furnished

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites Merida La Isla by IHG

Hotel with free parking, steps from La Isla Mérida Cabo Norte
This hotel features a restaurant, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, coffee/tea in a common area, and a business center.
Holiday Inn Hotel & Suites Merida La Isla by IHG offers 93 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 43-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Merida La Isla by IHG. During your stay, you're just a quick walk from La Isla Mérida Cabo Norte. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from La Isla Mérida Cabo Norte and 6 minutes by car from Paseo de Montejo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 2 meeting rooms.

WiFi and wired Internet are free in public spaces. A health club, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Merida La Isla by IHG. You'll have access to the health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Mérida hotel.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11:30 AM.
Holiday Inn Hotel & Suites Merida La Isla by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:30 AM for a fee: USD 20 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hotel & Suites Merida La Isla by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20 for adults and USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

& Suites Merida La Isla By Ihg
Holiday INN Stes Merida LA Isla
Holiday Inn Hotel Suites Merida La Isla
Holiday Inn Hotel Suites Merida La Isla an IHG Hotel
Holiday Inn Hotel & Suites Merida La Isla by IHG Hotel
Holiday Inn Hotel & Suites Merida La Isla by IHG Mérida
Holiday Inn Hotel & Suites Merida La Isla by IHG Hotel Mérida

Holiday Inn Hotel & Suites Merida La Isla by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 371 out of 544 reviews
Rating 8 - Good. 99 out of 544 reviews
Rating 6 - Okay. 49 out of 544 reviews
Rating 4 - Poor. 8 out of 544 reviews
Rating 2 - Terrible. 17 out of 544 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jorge, Cancun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was noisy the first night and bathroom supplies was scarce: only two body towels, no hand towels neither towels to apply the liquid soap at the shower
Stayed 2 nights in Apr 2025

10/10 Excellent

Arlyne

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Convenient to La Isla shopping center.
Stayed 3 nights in Mar 2025

10/10 Excellent

Angelo

Stayed 1 night in Feb 2025

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hemos llegado muchas veces que vamos a Mérida al Holiday In Expess de La isla. Esta vez nos decepcionó mucho el baño. Al llegar solo había una toalla y en muy malas condiciones. No había ni tapete d baño ni toallas de cada. Pedimos que nos manden toallas y solo nos llegaron el tapete de baño y las toallas de cara. Tuvimos que volver a pedir, y entonces si nos llevaron 2 toallas en buen estado, pero al día siguiente solo había 2 toallas y muy viejas y desgastadas. Es una pena que este hoel vaya cayendo en su calidad.
Stayed 2 nights in Feb 2025

8/10 Good

Jaime

Stayed 4 nights in Jan 2025

10/10 Excellent

Roxana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

wedige

Travelled with family
I am happy with everything. Good place to stay.
Stayed 4 nights in Dec 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service
Food wasn’t that great
Stayed 5 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Dinacela

Stayed 2 nights in Oct 2024

10/10 Excellent

ALI

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 5 nights in Oct 2024

10/10 Excellent

Iseli

Stayed 1 night in Oct 2024

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Ari

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Siempre estos hoteles conservan la misma línea así que fue una estancia segura y esperada
Stayed 3 nights in Oct 2024

10/10 Excellent

Lilia

Business traveller, Travelled with partner
Liked: Amenities
Gym needs to be cleaned more often.
Stayed 5 nights in Sep 2024

8/10 Good

Erika Garcia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking. Good quality beds.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

María Clara

Stayed 2 nights in Aug 2024

10/10 Excellent

Griselda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was awesome. Great location
Stayed 7 nights in Aug 2024