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4.7 out of 5

"Location is stunning. Super nice garden and pool with lots of beautiful singing birds. Easy walk to Uxmal Maya site. Good food. Delicious cocktails. L ... " More

By a verified traveller on Sun 17 Feb 2019

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Superior Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, Jetted Tub

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hacienda Uxmal Plantation & Museum - All Inclusive. During your stay, you're just a quick walk from Uxmal Archaeological Site. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at RESTUARANTE UXMAL
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, facials or massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and hiking/biking trails
  • Steps from Uxmal Archaeological Site and 7 minutes on foot from Gran Pirámide
  • Airport shuttle service available for a fee

Hacienda Uxmal Plantation & Museum - All Inclusive ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hacienda Uxmal Plantation & Museum - All Inclusive

Couples (2) Family (2)
5 out of 5
Location is stunning. Super nice garden and pool with lots of beautiful singing birds. Easy walk to Uxmal Maya site. Good food. Delicious cocktails. Locely staff. Decent prices. Go and check yourself.

Posted by , from Mérida on 17 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Martha

Thank you for your wonderful comments about your experience while with us!

4 out of 5

Hotel was closed!

Hotel Hacienda was shut so accomodated in neighbouring Lodge at Uxmal. Large rooms and lovely veranda. Reasonable restaurant and several nice pools. Bathroom had large spa bath but no plug and limlited warm water made this unusable. The air con was very efficient but extremely noisy.

Posted by on 30 May 2010

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5 out of 5

Wunderbares Hacienda Hotel in sehr guter Lage

Das Hotel liegt ca. 5 Gehminuten vom Eingang der Ruinen von Uxmal entfernt. Das Personal spricht gut Englisch und ist freundlich und hilfsbereit. Die gesamte Anlage ist äußerst gepflegt und ansprechend und versprüht den Charme vergangener Zeiten. Die Zimmer sind teils mit antiken Möbeln ausgestattet, sehr sauber, klimatisiert und angenehm. Der Pool ist einladend. Das Restaurant bietet eine schöne Terrasse, das Essen ist jedoch leider nur mittelmäßig. Wir würden hier jederzeit gerne wieder übernachten. Leider waren wir nur für eine Nacht hier.

Posted by on 9 Apr 2016

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All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property Features

Hacienda Uxmal Plantation & Museum - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hacienda Uxmal Plantation & Museum - All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hacienda Uxmal Plantation & Museum - All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This Colonial Santa Elena resort is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Built in 1950
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hacienda Uxmal Plantation & Museum - All Inclusive offers 67 air-conditioned accommodations with minibars and a safe. Rooms open to furnished patios. This individually decorated and furnished accommodation includes desks. Beds feature down duvets. 29-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Santa Elena resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Private patio (furnished)
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.

RESTUARANTE UXMAL – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours on site
  • Cave exploring/spelunking nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hacienda Uxmal Plantation & Museum - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 11 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hacienda Uxmal Plantation & Museum - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 11
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 200 to 250 for adults and MXN 200 to 250 for children
  • Airport shuttle fee: MXN 4100.00 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 5000.00 (return), (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hacienda Hotel Uxmal
  • Hacienda Uxmal Plantation Museum Resort Santa Elena
  • Uxmal Hacienda Hotel
  • Hacienda Uxmal Plantation Museum Hotel
  • Hacienda Plantation Museum Hotel
  • Hacienda Uxmal Plantation Museum Resort
  • Hacienda Plantation Museum
  • Hacienda Uxmal Plantation Museum Santa Elena
  • Hacienda Uxmal Plantation Mus
  • Hacienda Uxmal Plantation Museum
  • Hacienda Uxmal Plantation & Museum - All Inclusive Resort
  • Hacienda Uxmal Plantation & Museum - All Inclusive Santa Elena

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 11 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

The property is a member of Historic Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.