Hacienda San Jose Cholul

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda San Jose Cholul

Body treatments, facials, massage/treatment rooms
Garden
Presidential Suite, 1 King Bed
Presidential Suite, 1 King Bed
Property entrance

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Spa
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Km 30 Carretera Tixkokob-tekanto, Cacalchén, YUC, 97800
  • Plaza Altabrisa
    47 min drive
  • Paseo de Montejo
    49 min drive
  • Cenotes Cuzama
    50 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    63 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Villa, 1 Bedroom (Maya)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About this property

Hacienda San Jose Cholul

Historic resort with spa services and a 24-hour front desk
Along with an outdoor pool, this smoke-free resort has a restaurant and a bar/lounge. Other amenities include a spa tub, WiFi in public areas, and massage/treatment rooms.
Hacienda San Jose Cholul offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments.
At Hacienda San Jose Cholul, you'll find features like an outdoor pool, a restaurant, and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Hacienda San Jose
  • Full breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes hiking/biking trails and bike rentals
  • 26.9 mi (43.3 km) from Mérida Cathedral and 28.1 mi (45.2 km) from U.S. Consulate Merida
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hacienda San Jose Cholul offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee.

Spa services, a library, and a terrace are also featured at the historic Hacienda San Jose Cholul.

This 4-star Cacalchén resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 6 AM to noon.
Hacienda San Jose - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Wheelchair-accessible parking and van parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–noon: MXN 900-1800 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Hacienda San Jose

Things to do

  • Bike rentals
  • Hiking/biking trails
  • Outdoor pool
  • Spa services
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar in bath
  • No lift (single-level property)
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • iPod dock
  • Plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Access via exterior corridors
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 601.96 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 900 to 1800 per person
  • Pet fee: MXN 1000 per pet, per stay
  • Rollaway bed fee: MXN 601.96 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Hacienda San Jose
Hacienda San Jose
Hacienda Jose Cholul Cacalchen
Hacienda San Jose Cholul Resort
Hacienda San Jose Cholul Cacalchén
Hacienda San Jose Cholul Resort Cacalchén
Hacienda San Jose A Luxury Collection Hotel San Jose

Hacienda San Jose Cholul Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 72 out of 86 reviews" "
Rating 8 - Good. 11 out of 86 reviews" "
Rating 6 - Okay. 1 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel!!!
Excellent hotel and installations. Great for couples. If you plan to make some visits around the place, you will need your own transportation. It's far from everywhere
Stayed 3 nights in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rustic and relaxing getaway. Staff was very helpful and friendly. Loved the meals.
Stayed 1 night in Mar 2022

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for R&R!
Stayed 4 nights in Mar 2022

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience.
Stayed 1 night in Jan 2022

4/10 Poor

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Lies
The staff and food first night amazing second night was awful!!!!! The pictures are edited beyong belief
Stayed 2 nights in Jan 2022

2/10 Terrible

Guillermo

Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful stay in nature
Peaceful place in the nature, singing birds and giant trees were amazing. Food was excellent and the rooms are very authentic. Spa could be less expensive though.
Stayed 2 nights in Oct 2021

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hacienda!
We have now stayed at all five haciendas in Mexico under this “Luxury Collection” umbrella: Santa Rosa, San Jose, Temozon, Uayamon, and Campeche and this was my favorite! The staff is amazingly friendly, food was delicious, the nature tour was great, grounds are beautiful, and the room was very comfortable. I wish we had stayed longer. We were there with two adults and our three kids: 12, 2.5, and <1 year old.
Stayed 1 night in Oct 2021

10/10 Excellent

Hugo Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda San José de Chulo is much more than an hotel, it is an ancestral place where nature's elements combine with outstanding people living to makes happy and pleasantly everyone visiting them. Certainly I appreciate Felipe, Miguel, Alberto, Diana and all of the incredibly staff members who made us feel in a paradise.
Stayed 3 nights in Oct 2021

10/10 Excellent

Cecilia

Stayed 1 night in Jul 2021

10/10 Excellent

Salvador

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Best place to relax and enjoy life
Loved the hacienda, the service was amazing and we all had a fantastic time.
Stayed 2 nights in Jul 2021

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing truly luxurious experience.
The place its self is wonderful, the hacienda is in amazing condition, the gardens, the pool, and the rooms are outstanding. The service is great, is truly a luxury hotel. Location is very convenient, we took 45 mins to reach Merida's airport and within a short 30 mins average drive, you could reach other haciendas, hidden archeological sites and the most beautiful Izamal town.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with exceptional rooms and a hands-off approach to hospitality. It was like I owned a hacienda in the Yucatan. The property itself is given just the right amount of maintenance: no excessive polishing or lighting. Everything is simple and rustic. If you're looking for thrills, this isn't the place for you, but if you like blossom floating in the wind, flowers scattered over every path, wasps and birds playing over the pool, and the highest ceilings I've seen in a hotel, then this is it.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored property with lots of character and history with excellent facilities and service. Many thanks to Felipe and all the staff for being so welcoming and offering useful tips to fully enjoy the area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jordan, Brooklyn, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place! Would highly recommend this if you want a few days of peace and quiet. The staff is great - beyond pleasant and accommodating - so so nice! The spa treatments were great.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las personas de servicio son increíblemente amables
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff was beyond expectations.
Stayed 2 nights in Feb 2019

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Commodore, B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel of the Yucatan
Arriving to this hotel itself is like discovering an archeological site, it's rustic charm alone is worth the drive. The staff makes you feel like you belong there, the room itself was magnificent, it felt as though it were my house. As far as I'm concerned best hotel in Mexico.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant
Great Mexican and Yucatan food Super quiet Lot of beautiful birds and we saw a couple od deers

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything was great !! Amazing !!!! .... The place, the rooms , the food , people !

8/10 Good

KH, DC , Denver, Dublin

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful grounds in isolated location
The grounds were lovely. The highlight was the pool. No complaints there. It was great. The grounds were nice but while there were aspects of the Starwood "Luxury Collection" experience----the front desk staff in the end were inflexible and non-accomodating. It really was a mix. The food service was mixed. The location was isolated ---about 45-1 hr drive to Merida, but for some travelers, that would be a good thing.