Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION
Adults-only hotel with spa services and a coffee shop
Along with an outdoor pool, this hotel has a coffee shop/cafe and spa services. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Air-conditioned accommodations at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION offer minibars and safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION , you're just a quick walk from Itzamna Park. Free WiFi in public areas, an outdoor pool, and a coffee shop/cafe are available.
Free WiFi
Enjoy a bite to eat at the coffee shop/cafe
Continental breakfast served daily for a fee
Take a swim in the outdoor pool
Services include a concierge, tour or ticket assistance, and luggage storage
Steps from Itzamna Park and Centro Cultural y Artesanal
Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION .
Smoking is allowed in designated areas at this 4-star Izamal hotel.
For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 11:00 AM.
Room service (during limited hours) is available.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge)
Food and drink
Continental breakfast available for a fee daily 9:00 AM–11:00 AM: MXN 300 per person
1 coffee shop/cafe
Room service available
Things to do
Outdoor pool
Spa services
Conveniences
Front-desk safe
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
No lift (single-level property)
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Designated smoking areas (fines apply)
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Bathroom
Free toiletries
Hairdryer
Private bathroom
Separate bath and shower
Toilet paper
Towels
Food and drink
Electric kettle
Free bottled water
Minibar
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Desk
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets and service animals are not allowed at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately MXN 300 per person
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 10:00 AM - 8:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Property is also known as
Coqui Coqui Casa los Santos Hotel Izamal
Coqui Coqui Casa los Santos Hotel
Coqui Coqui Casa los Santos Izamal
Coqui Coqui Casa los Santos
Coqui Coqui Casa los tos
Coqui Coqui Casa de los Santos
Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 8 out of 10 reviews" "
10 - Excellent
8
Rating 8 - Good. 1 out of 10 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 10 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 10 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 10 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Ernesto
20 Jan 2024
Liked: Cleanliness, staff & service
No iTunes lo que pagas.
La atención y amabilidad del personal es excelente. Sin embargo Nono tiene lo que pagas. El hotel no es barato y los amenities brillan por su ausencia, un simple jabón de manos que hace la función de gel de baño un shampoo y un acondicionador es lo único que hay. El estado de las toallas en la habitacion, spa y piscina es deplorable, la calidad del juego de cama de cálida inferior a lo que uno paga. La piscina fría. Con cosas simples el hotel de una habitación podría tener las 5 estrellas.
Absolutely beautiful little boutique hotel. What a pleasure to be able to explore Izamal from this gorgeous location. We were very impressed with the Manager - fantastic job! We hope to return soon.
El hotel es muy cómodo y por ser pequeño encuentras un servicio y disposición a resolver las dudas al 100 % por parte de los responsables de la operación, muy buena experiencia.