Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

Exterior
Exterior
Superior Double Room
Living area
Daily continental breakfast (MXN 300 per person)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle 31 #277 entre 26 y 28, Izamal, YUC, 97540
  • Itzamna Park
    2 min walk
  • Centro Cultural y Artesanal
    4 min walk
  • Hecho a Mano
    4 min walk

Room options

Superior Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

Adults-only hotel with spa services and a coffee shop
Along with an outdoor pool, this hotel has a coffee shop/cafe and spa services. WiFi in public areas is free. Additionally, concierge services, tour/ticket assistance, and a garden are onsite.
Air-conditioned accommodations at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION offer minibars and safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION , you're just a quick walk from Itzamna Park. Free WiFi in public areas, an outdoor pool, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Itzamna Park and Centro Cultural y Artesanal
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, spa services, and a terrace are also featured at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION .

Smoking is allowed in designated areas at this 4-star Izamal hotel.

For a fee, guests can enjoy continental breakfast daily from 9:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 9:00 AM–11:00 AM: MXN 300 per person
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool
  • Spa services

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 10:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Coqui Coqui Casa los Santos Hotel Izamal
Coqui Coqui Casa los Santos Hotel
Coqui Coqui Casa los Santos Izamal
Coqui Coqui Casa los Santos
Coqui Coqui Casa los tos
Coqui Coqui Casa de los Santos

Coqui Coqui Casa de los Santos Izamal - THE ONLY ONE SUITE COLLECTION Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ernesto

Liked: Cleanliness, staff & service
No iTunes lo que pagas.
La atención y amabilidad del personal es excelente. Sin embargo Nono tiene lo que pagas. El hotel no es barato y los amenities brillan por su ausencia, un simple jabón de manos que hace la función de gel de baño un shampoo y un acondicionador es lo único que hay. El estado de las toallas en la habitacion, spa y piscina es deplorable, la calidad del juego de cama de cálida inferior a lo que uno paga. La piscina fría. Con cosas simples el hotel de una habitación podría tener las 5 estrellas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful little boutique hotel. What a pleasure to be able to explore Izamal from this gorgeous location. We were very impressed with the Manager - fantastic job! We hope to return soon.
Stayed 1 night in Jan 2020

10/10 Excellent

QTB, TO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in this magical town. Definitely visit if you have the chance to.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem, nice service, & peaceful secluded retreat
Stayed 1 night in Feb 2019

10/10 Excellent

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precioso lugar, lleno de detalles diferentes
Stayed 2 nights in Aug 2024

10/10 Excellent

Graziella

Stayed 2 nights in Jul 2024

10/10 Excellent

luis

Stayed 2 nights in Mar 2024

10/10 Excellent

KARLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar!! Eduardo súper atento!! La locación inigualable
Stayed 1 night in Mar 2020

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es muy cómodo y por ser pequeño encuentras un servicio y disposición a resolver las dudas al 100 % por parte de los responsables de la operación, muy buena experiencia.
Stayed 2 nights in May 2019