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Junior Suite (Serenity)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Fendi)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite (Pavarotti)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Prestige Petite)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite (Prestige)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Black and White Living)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at VILLA EDEN - The Private Retreat, you're just a quick walk from Ortler Ski Arena. Features include free breakfast, free WiFi in public areas and free valet parking. This property offers pet-friendly amenities, such as food and water bowls.

  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local cuisine and garden views while dining at Eden's Park Restaurant
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to facials, body treatments or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Merano Thermal Baths and 7 minutes from Merano Christmas Market
  • Airport, railway station and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

VILLA EDEN - The Private Retreat ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for VILLA EDEN - The Private Retreat

Everyone (1)
5 out of 5

Posted by on 16 Sep 2018

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Comment from Hotel Management

24 Sep 2018 by Anastasiya

Thank you!

About the Villa Eden - The Leading Park Retreat

Location Via Winkel 70, Merano, 39012

Property Features

A winery is on site. VILLA EDEN - The Private Retreat offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury VILLA EDEN - The Private Retreat. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Merano hotel.

  • 30 guestrooms or units
  • Continental breakfast (free)
  • Winery on site
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Merano-Maia B. Untermais Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle, area shuttle, and train station pick-up
  • Parking: Free valet parking and self parking

Room Amenities

VILLA EDEN - The Private Retreat offers 30 accommodations with DVD players and minibars. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries. This Merano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Memory foam beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Netflix
  • DVD player
  • Coffee maker
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free continental breakfast daily from 7:00 AM to 11:00 AM. The hotel hosts a free manager's reception daily.

Eden's Park Restaurant – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Horse riding nearby
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 20 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.

  • Number of treatment rooms 20
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:30 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

VILLA EDEN - The Private Retreat offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.
  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Villa Eden Hotel Merano
  • Villa Eden Merano
  • Villa Eden Leading Park Retreat Hotel Merano
  • Villa Eden Leading Park Retreat Hotel
  • Villa Eden Leading Park Retreat Merano
  • Villa Eden Leading Park Retreat
  • Villa Eden
  • Villa Eden The Private Retreat
  • Villa Eden The Leading Park Retreat
  • Villa Eden - The Private Retreat Hotel
  • Villa Eden - The Private Retreat Merano
  • Villa Eden - The Private Retreat Hotel Merano

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World and the Leading Hotels of the World.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.