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Quality Inn & Suites Germantown North

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Exterior
Suite, Non Smoking
Indoor pool, open 6 AM to 10 PM, pool loungers
Standard Room, 2 Queen Beds, Non Smoking

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Park
    ‪12 min walk‬
  • Methodist Le Bonheur Germantown Hospital
    ‪3 min drive‬
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Individually decorated, desk, laptop workspace, blackout curtains

Suite, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Exterior

Fairfield Inn & Suites By Marriott Memphis Germantown

Pool
Hot tub
Breakfast included
Parking included
4.0 out of 5, Very good, (952)
The price is €142
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Fairfield Inn & Suites By Marriott Memphis Germantown

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and a 24-hour business center
Along with an indoor pool, this hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn & Suites Germantown North offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Germantown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quality Inn & Suites Germantown North. During your stay, you'll be within walking distance of Shelby Farms Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • 12 minutes by foot from Shelby Farms Park and a 3-minute drive from Methodist Le Bonheur Germantown Hospital
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Quality Inn & Suites Germantown North also features an indoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Germantown hotel.

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Fridge (on request)

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 208 out of 890 reviews" "
Rating 8 - Good. 221 out of 890 reviews" "
Rating 6 - Okay. 205 out of 890 reviews" "
Rating 4 - Poor. 124 out of 890 reviews" "
Rating 2 - Terrible. 132 out of 890 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

DaMone, Louisville

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
4 rooms in 12 hours
Stayed 2 nights in Oct 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is overpriced and over rated. Everything is dirty, or not working. The entire property is terrible and we felt unsafe to the point we couldn’t stayed for the entire time we planned. Don’t go there!! Awful experience.
Stayed 3 nights in Oct 2024

8/10 Good

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 2 nights in Oct 2024

10/10 Excellent

Karleen

Stayed 1 night in Aug 2024

6/10 Okay

Denise, Orlando

Liked: Staff & service
Good area
Stayed 3 nights in Sep 2024

6/10 Okay

ERIKA A.

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Needs upgrading. Bed is awful
Stayed 1 night in Sep 2024

6/10 Okay

Phyllis

Stayed 3 nights in Aug 2024

8/10 Good

Ione

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plumbing fixtures would not drain properly, leaking faucet. However, the staff were very polite and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicole

Quiet no complaints
Stayed 1 night in Sep 2024

6/10 Okay

Denise, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
This property is in one of the safest areas in and around Memphis. Staff is courteous and friendly. Convenient store with gas is a 5 min walk next door.
Stayed 2 nights in Sep 2024

8/10 Good

Eugene, Villa Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Denise

Travelled with pets
Liked: Cleanliness, staff & service
Nice safe area. Friendly staff.
Stayed 1 night in Sep 2024

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a decent area of town considering the city and self has a bad rap. This area was a good area and safe area but the location of this hotel the street is under construction and I think the hotel itself is under construction although I couldn’t really tell Room smelled like Indian food I enjoy Indian food, but I don’t want to smell it all the time. This was obviously a place that a lot of crackheads come to I believe due to the price. My room was next to a group full of them and you could hear them screaming and arguing all night, even even if it is undergoing a facelift, I would still never stay here again. I felt safe in the area, but not safe in the hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Jamia

Just ok last min option
Stayed 3 nights in Sep 2024

2/10 Terrible

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Should not be available for anyone to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Bilal, Dearborn Heights

Stayed 2 nights in Aug 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

LaDeishia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Deanna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start….hhmm. Stay away from this hotel. It started off bad with check in, and just got worse. Check in the guy was rude and made rude snotty comments about my son and being disruptive and destructive. First off my son wasn’t going anything wrong..he’s a 6 year old boy that has ADHD and Autism. I had to tell him to use his indoor voice once. But when people don’t know disabilities they say ignorant things. This was the worst hotel I have ever stayed in ever!!!! From the BO smell to the dirty rooms, black mold all over the bathroom, bug traps hanging from the ceiling, burn holes in the king bed sheets, blood on the sheets of the pull out bed. Refused to get us extra blankets as needed. Had 4 people in room and 2 towels 2 wash clothes. Went to get more and would only give us 2 towels no extra wash clothes. Because of the black mold that I realized the next morning it affected my asthma, and my son is now sick from it. We checked out early and cut our trip short. Never again will I stay at this hotel when coming to Memphis
Stayed 2 nights in Sep 2024

10/10 Excellent

Rasheta

Stayed 1 night in Aug 2024

10/10 Excellent

SCarthagena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One evening, it was late, my wife and I were enquiring of the staff as to where to eat - in the surrounding area. One of the staff members offered us some surplus burgers and salad which had been prepared for construction workers staying at the hotel. We were ever so grateful for the offer and her enormous generosity.
Stayed 5 nights in Aug 2024