Hyatt Place Memphis Primacy Park

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Memphis Primacy Park

Seasonal outdoor pool, pool loungers
Bar (on property)
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1220 Primacy Pkwy, Memphis, TN, 38119
  • Regional One Health East Campus
    ‪5 min drive‬
  • Shelby Farms Park
    ‪5 min drive‬
  • Baptist Memorial Hospital-Memphis
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Specialty)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Memphis Primacy Park

Suburban hotel with free breakfast and area shuttle service
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hyatt Place Memphis Primacy Park offers 128 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Our customers tell us they enjoy the free breakfast at Hyatt Place Memphis Primacy Park. During your stay, you're just a quick walk from Lichterman Nature Center. Enjoy features like free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 8 minutes by foot from Lichterman Nature Center and a 5-minute drive from Regional One Health East Campus
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Memphis Primacy Park offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1173 square feet (109 square meters) and includes conference space. The business-friendly Hyatt Place Memphis Primacy Park also features a vending machine, concierge services, and laundry facilities. A free area shuttle within 3 mi is available. For a fee, parking is available.

This Memphis hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Memphis Primacy Park has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 7 per day)
  • On-site parking includes off-street options
  • Free local area shuttle up to 3 mi

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Conference space (1173 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 7 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open May 13 and close October 01.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Memphis Primacy Park
Hyatt Place Primacy
Hyatt Place Primacy Hotel
Hyatt Place Primacy Hotel Memphis Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Primacy Park Hotel
Hyatt Place Primacy Park
Hyatt Place Memphis Primacy Parkway Hotel Memphis
Hyatt Memphis Primacy Parkway
Hyatt Memphis Primacy Park
Hyatt Place Memphis Primacy Park Hotel
Hyatt Place Memphis Primacy Park Memphis
Hyatt Place Memphis Primacy Park Hotel Memphis

Hyatt Place Memphis Primacy Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1003 reviews" "
Rating 8 - Good. 226 out of 1003 reviews" "
Rating 6 - Okay. 147 out of 1003 reviews" "
Rating 4 - Poor. 92 out of 1003 reviews" "
Rating 2 - Terrible. 93 out of 1003 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Every time I called to ask a question the front desk person acted like I was annoying and they hated their job. The couch was gross and had stains on it. And I never thought to look into this because the idea that I would have to pay $8 for parking in a hotel parking lot I already paid for is the dumbest thing I’ve ever seen a hotel do. Like what the heck ? That is like going to a restaurant parking lot and then them asking you to pay after you’ve already paid for your meal. DUMB. To me it shows the company is in real trouble and won’t be around long.
Stayed 1 night in Oct 2024

10/10 Excellent

Rodricus

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and large with no problems noted. The staff was friendly and accommodated us with an extra blanket. The breakfast was good and plentiful. For the past three months we have stayed here because of the price and the large room they offer.
Stayed 1 night in Oct 2024

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, staff & service
I called the reservation center to figure out the incidental charge and i was told 50 when i got there i was told 100 and I was told by the front desk policy change effective immediately, no exceptions. I called the reservation desk and they spoke to the front desk and the front desk lady argued with the reservation center and told them no exceptions.. They finally called their district manager and finally got them to change it. Very bad customer service and the $50 was on their own website.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Nena

Liked: Cleanliness, staff & service
The living area in the room was nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly
Stayed 1 night in Oct 2024

4/10 Poor

Christian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Bed uncomfortable
Stayed 2 nights in Oct 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
My floor was not vacuumed & I had hair on my pillow. Other than that, everything was good
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay even if for couple of days. The staff was really cool. I even lost my dogs and the staff stayed on lookout for them and notified me when they saw them. I’ll be back next year for a few more events and I’ll be staying here
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Sleep like a baby
Stayed 1 night in Oct 2024

4/10 Poor

Steven

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no advanced notice that parking was an extra fee. The pool was one of our main reasons for selecting this hotel but it was closed, also with no notice. Furniture was uncomfortable and paint was worn off in many areas of the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

10/10 Excellent

Ozie

Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk young ladies were amazing! The were so accommodating. So thankful for them
Stayed 2 nights in Sep 2024

10/10 Excellent

Vega

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience. Cant believe this place charges you to park your car tho.
Stayed 2 nights in Sep 2024

4/10 Poor

Aaleyiah

Disliked: Cleanliness, property conditions & facilities, room comfort
Find a better stay
Upon arrival everything seemed okay until I got to my room and noticed a strange smell. I couldn’t quite put my finger on it but it didn’t smell clean. I inspected the room thoroughly and didn’t seem to find anything that would’ve explained the smell. Fast forward to the next morning. I had woken up went to get dressed and a friend of mine noticed a roach crawling on the night stand on the left side of the bed. When trying to kill it, it ended up crawling onto the bed. I called the front desk to complain she acted unaware of the issue that it’s never happened before which couldn’t be true. I explained to her I wouldn’t be sleeping in the room after knowing there were roaches. I really wanted my money back but that option was never offered. I had to ask to be switched rooms. I was never initially offered anything after my initial complaint. I provided the hotel with picture proof and was switched rooms. I won’t be booking here again. The room was a nice layout but definitely wasn’t the experience I expected.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness
There was no business area. No copying machine, no faxing. Only printing from the computer on site. Need improvement on cleaning rooms & hallways. Sorry I can’t pull up my photos to show what I saw.
Stayed 4 nights in Sep 2024

10/10 Excellent

jeryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and willing to assist you. Loved the dining area and buffet. Would stay at this location again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sharla

Stayed 4 nights in Aug 2024