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Homewood Suites Southwind - Hacks Cross

3.0 star property

Choose dates to view prices

Photo gallery for Homewood Suites Southwind - Hacks Cross

Sports facility
Outdoor pool
Reception
Exterior
Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3583 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    ‪3 min drive‬
  • Mike Rose Soccer Complex
    ‪5 min drive‬
  • University of Memphis
    ‪15 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Deluxe Suite, 1 Bedroom, Non Smoking

  • 91 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking

Flat-screen TV, pay films

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio, 1 King Bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Flat-screen TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 47 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

Flat-screen TV, pay films

Suite, 2 Bedrooms, Non Smoking

  • 47 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay films

Suite, 1 Bedroom, Non Smoking

  • 47 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, iron/ironing board, free cots/infant beds

Studio Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn & Suites Memphis Southeast-Germantown by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (516)
The price is €85
for 1 room
includes taxes & fees
6 May - 7 May
Holiday Inn & Suites Memphis Southeast-Germantown by IHG

About this property

Homewood Suites Southwind - Hacks Cross

Hotel in Memphis with free breakfast and area shuttle service
An outdoor pool, a 24-hour fitness center, and an outdoor tennis court are available at this hotel. Free weekend breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Homewood Suites Southwind - Hacks Cross offers 123 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium digital channels and pay movies. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites Southwind - Hacks Cross. During your stay, you're just a quick walk from Shoppes At Hacks Cross. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served on weekends
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include free grocery shopping service, dry cleaning/laundry, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and a 24-hour gym
  • 6 minutes by foot from Shoppes At Hacks Cross and a 2-minute drive from Cotton Plant Shops
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites Southwind - Hacks Cross offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. Public spaces have free WiFi. A business center and meeting rooms are available. Free breakfast is served on weekends. A terrace, barbecue grills, and multilingual staff are also featured at Homewood Suites Southwind - Hacks Cross. The hotel can provide a complimentary grocery shopping service and tour/ticket assistance. Free self parking is available.
Guests are served free on-the-go breakfast on weekends from 7:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Free area shuttle
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis

Homewood Suites Southwind - Hacks Cross Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 200 out of 488 reviews
Rating 8 - Good. 118 out of 488 reviews
Rating 6 - Okay. 63 out of 488 reviews
Rating 4 - Poor. 65 out of 488 reviews
Rating 2 - Terrible. 42 out of 488 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Julia

Stayed 1 night in Jan 2025

4/10 Poor

Veronica

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness
Nice room. Decent Breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Business traveller
Liked: Staff & service, amenities
Ms. Betty and the staff were extremely pleasant and helpful. I look forward to seeing them again when I return. Not having a shuttle is not good.
Stayed 3 nights in Jan 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dog friendly

Had a great stay at the hotel. Kitchen was small but had everything from silverware dishes and micro and coffee maker. Breakfast was excellent and filling. Would stay again!
Stayed 3 nights in Jan 2025

6/10 Okay

Angela

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The porcelain was chipping from bath tub and toilet. The room appeared to be older and needed updating. Staff was excellent, friendly, and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good rooms confusing layout

The room we had was amazing! It had 3 king beds, 2 bedroom, and 2 bathroom! The beds were super comfortable, and there were ceiling fans in each room. The draw back: the entrances from the outside of the building and crazy long hallways were very confusing! Plus, the hallways smelled bad.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark, ethridge

Business traveller, Travelled with pets
Liked: Amenities
Clean comfortable / pet friendly Friendly and helpful staff Nice laundry room for guests Highly recommend this place its where I stay every time im in town
Stayed 1 night in Dec 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the price

Clean, good breakfast, comfy bed
Stayed 2 nights in Dec 2024

8/10 Good

Sonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mahesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Kendriauna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was locked out of my room and couldn’t get back into it until the following morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Amenities
Very clean and inviting
Stayed 1 night in Nov 2024

8/10 Good

Tessa

Stayed 2 nights in Nov 2024

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was pleasant but stove top drip trays filthy. Shower pressure was low. Hallway had carpet and had a horrible smell due to leaking water. Breakfast was lukewarm. Door to my room could not lock properly.
Stayed 6 nights in Nov 2024

2/10 Terrible

Robin, Canton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not sure if we have ever had such a bad experience. Room was not ready when we got there at 5pm. There was a lobby full of angry people waiting to get checked in. Rooms “were not clean yet” and later “the A/C isn't working in your room” They finally had a room available at 8pm but had to separate us from our daughter into 2 rooms to accommodate our family. And the A/C didn’t work in one of the rooms!! When I called to report the AC didn’t work they said “I’m sorry we don’t have any other rooms to move you to.” Seriously!? It was so hot. Plus they tried to charge us $200 MORE than what I booked on Expedia. The rooms were not clean and showing significant signs of wear and tear. This hotel is in need of better staffing.
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Director

I have a peaceful night and a great experience .
Stayed 1 night in Nov 2024

8/10 Good

Alicia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a nice quiet location and we had a good stay, the staff was amazing, everyone was super nice and friendly. Only reason I gave an over all rating of four stars is because there was a few things in the room that could use some upgrading but over all we had a good stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Tijuana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (from the front desk, to the kitchen, to house keeping) were all very accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean and staff was very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Staff is friendly. The lobby was decorated for fall it was very inviting
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The one backdoor would not unlock, otherwise the property was great
Stayed 1 night in Sep 2024