Holiday Inn University of Memphis All Suite by IHG

3.0 star property

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Photo gallery for Holiday Inn University of Memphis All Suite by IHG

Lobby
Exterior
TV
TV
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
3700 Central Ave, Memphis, TN, 38111
  • University of Memphis
    ‪1 min walk‬
  • Simmons Bank Liberty Stadium
    ‪4 min drive‬
  • Memphis Botanic Garden
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 6
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn University of Memphis All Suite by IHG

Hotel with free parking, steps from University of Memphis
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn University of Memphis All Suite by IHG offers 82 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. A pillow menu is available. Cable television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn University of Memphis All Suite by IHG. During your stay, you're just a quick walk from University of Memphis. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Medallion Restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from University of Memphis and 10 minutes by car from Beale Street
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn University of Memphis All Suite by IHG. Self parking is free.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Medallion Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: USD 15.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Medallion Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's dinnerware
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.99 per person
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Memphis University
Holiday Inn University Hotel Memphis
Holiday Inn University Memphis
Memphis Holiday Inn University
Holiday Inn Univ Memphis
Holiday Inn University Memphis All Suite Hotel
Holiday Inn University Memphis All Suite
Holiday Inn University All Suite

Holiday Inn University of Memphis All Suite by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 456 out of 818 reviews
Rating 8 - Good. 198 out of 818 reviews
Rating 6 - Okay. 80 out of 818 reviews
Rating 4 - Poor. 39 out of 818 reviews
Rating 2 - Terrible. 45 out of 818 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonaliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating front desk staff
Stayed 1 night in Dec 2024

2/10 Terrible

Shawnna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT DO IT!
Front desk was extremely rude. It was like pulling teeth to get sheets for the 3rd bed (pull out couch). They refused to give us a pillow for that bed. Stated "You should have plenty and we don't have any down here". We seen a roach that night, but it hid and we weren't able to get a picture.... until the next morning when we found it chilling in the fridge. (picture attached) When we woke up, I wanted coffee. Our room was only equipped with decaf. I asked the front desk for coffee... they were again rude and told me they don't have any. SERIOUSLY! We only stopped here to take a nap before continuing to our destination. They then told me I could buy some in their restaurant. I was not happy, but really needed a cup of coffee. The restaurant lady was EXTREMELY SWEET and gave me a cup for free. I was super happy about that. All in all, do not stay at this hotel. It is nasty and I have not seen a more rude bunch of people in hospitality in a very long time!
Stayed 1 night in Dec 2024

2/10 Terrible

Gina

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Luke

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel sucks
Sold room out from under us before we checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Stayed 1 night in Dec 2024

10/10 Excellent

Blessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good visit, just had problems with key cards not always working.
Stayed 4 nights in Dec 2024

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a special hotel as it’s part of the University across the street. All the rooms are suites and they are very spacious. Even though the hotel is older and some of it hasn’t been updated, it’s very clean and the staff are lovely. There’s a neat museum on the 2nd floor about the history of Holiday Inn! Will definitely be staying here again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wilson

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, excellent breakfast. Wonderful
Stayed 2 nights in Dec 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, room comfort
Fine
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Arta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Some repairs on escalator but no issues getting to room.
Stayed 4 nights in Dec 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, will use again!
This is a beautiful, clean stay and the food was above and beyond. Exceptionsl stay for the price.
Stayed 1 night in Nov 2024

6/10 Okay

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was very nice. The Front Office Manager, Mr Wollam, checked me in and was extremely friendly and helpful. The breakfast buffet was un-interesting and seemed incomplete. Butter and jam in large quantities, as well as a toaster, but no bread of any description, which was odd, I thought.
Stayed 1 night in Dec 2024

8/10 Good

John M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient hotel located on the U of M campus. Central to just about everything in the city. I think a renovation is due, particularly in the bathrooms in the rooms, but they are clean & serviceable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Jeannie

Stayed 1 night in Nov 2024

10/10 Excellent

Margarita

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Shandra

Stayed 1 night in Oct 2024

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Georganne

Stayed 1 night in Oct 2024

6/10 Okay

Kelsey

Travelled with family
Disliked: Staff & service
I am only writing this so that I can stop receiving emails requesting that I do so. My stay was not fantastic. I was there from Friday-Monday. We had issues with check in and during breakfast. This was my 4th year in a row staying here for an annual event that my family and I attend. I will be finding somewhere else next year.
Stayed 3 nights in Nov 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and in a nice quiet area near the University of Memphis. Staff is friendly and helpful. It is not within walking distance of any restaurants but they do have their own restaurant available for breakfast, lunch and dinner. Will definitely stay there again.
Stayed 4 nights in Oct 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay whenever we visit.
We stay here every time we come to Memphis. They had a tough Friday evening checking people in after a visiting football team would not check out on time. The hotel staff did everything they could and the young man behind the desk was exemplary in the face of some angry customers. Was not the staffs fault. These hotel is excellent.
Stayed 2 nights in Nov 2024