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Hampton Inn Memphis-Poplar

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Memphis-Poplar

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Outdoor pool
Snack bar
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included

Explore the area

Map
5320 Poplar Ave, Memphis, TN, 38119
  • Theatre Memphis
    3 min drive
  • Memphis Botanic Garden
    5 min drive
  • Baptist Memorial Hospital-Memphis
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    15 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (Study)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (Study)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

View all photos for One Queen Bed, Non-Smoking, Roll In Shower

In-room safe, desk, iron/ironing board, free cots/infant beds

One Queen Bed, Non-Smoking, Roll In Shower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed Study Nonsmok

In-room safe, desk, iron/ironing board, free cots/infant beds

One King Bed Study Nonsmok

  • Sleeps 3
  • 1 King Bed

View all photos for One Queen Bed

One Queen Bed

One Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed (Study)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed with Sofa bed (Study)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn Memphis-Poplar

Memphis hotel in East Memphis with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Hampton Inn Memphis-Poplar offers 124 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hampton Inn Memphis-Poplar. During your stay, you'll be close to University of Memphis. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by car from Beale Street and 5 minutes from University of Memphis
  • Cats and dogs welcome for a fee
Hampton Inn Memphis-Poplar offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 452 square feet (42 square meters) and includes conference space. The business-friendly Hampton Inn Memphis-Poplar also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space (452 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Poplar
Hampton Inn Poplar Hotel
Hampton Inn Poplar Hotel Memphis
Hampton Inn Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis
Hampton Inn Poplar
Hampton Inn Memphis Poplar
Hampton Memphis Poplar Memphis
Hampton Inn Memphis-Poplar Hotel
Hampton Inn Memphis-Poplar Memphis
Hampton Inn Memphis-Poplar Hotel Memphis

Hampton Inn Memphis-Poplar Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1000 reviews" "
Rating 8 - Good. 276 out of 1000 reviews" "
Rating 6 - Okay. 139 out of 1000 reviews" "
Rating 4 - Poor. 73 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the rooms are spacious enough to move around and the free breakfast. One downside is the fee. On the other hand, it's silent and peaceful. Makes you feel real safe and secure
Stayed 3 nights in Jun 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
We checked to nasty room, shower full of mold, carpet filthy. Asked for another room, said could not change. Room had no hair dryer, iron or board nor hangers. Went to dinner and lock battery dead, waited 40 min, finally gave us another room. It was cleaner. Got up to commode not working! Terrible place! Have traveled for yrs and worst experience ever. They were rude. Imagine having to go down to lobby to use the bathroom!
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Monique

Stayed 3 nights in Aug 2024

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hampton, not what I had come to expect from Hampto
It eas clean, but way smaller than any room we have ever had, we expected more, and have alway got a decent sized room from Hampton! Very suprised to have no closet at all, along with no drawers at all for clothes! Also no vent fan in the bathroom!! Staff were nice, but had to ask for towels... breakfast was ok, waffle maker was broken the entire 4 day stay! Good security though!!
Stayed 3 nights in Aug 2024

4/10 Poor

Kenneth

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Beth

Liked: Staff & service
When I checked in I was given a handicap room even though I m not handicap Person. Later that night when I questioned why I was given that room no one had an answer. At that point they did offer to change me but I was too tired. The next day I was given a very nice room and I question why I did not get that room in the first place. My car was broken in to. I wonder where the guard was since I must have taken the thieves more than a few minutes to break all the glass out of my back glass out.
Stayed 2 nights in Jul 2024

2/10 Terrible

Vera

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worse reservation ever
This was my fourth stay. I normally book directly with them. I booked with hitels com not knowing they are expedia. I selected a queen room i was told expedia gave me a handicapped assisted room with the chair in the tub. I requested to upgrade and was told no. Tge room had no microwave phone or working refrigerator. Tge next day i received a microwave. I requested to bemived due to no refrigerator working and was only moved because if that request. As big as the hotel all ice machines but one was working. I was tgere for a funeral as well refused a early checkin to prepare for tge wake. This was a horrible experience after i thought i had found the right hotel to stay as I am in Memphis once a monrh.
Stayed 2 nights in Aug 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fit my needs perfectly. Staff stayed on point.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was close to my destination, which is why I chose it. Some maintenance/repairs in progress but otherwise, nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Sylvia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Lackluster stay
Definitely an older property and not our normal Hampton standard. Kids running back and forth behind the counter. No hot food at breakfast. All coffee was empty.
Stayed 1 night in Jul 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one thing that needed to improve was the breakfast, and second cup of coffee was cool.
Stayed 1 night in Jul 2024

8/10 Good

angela

Liked: Staff & service, property conditions & facilities, room comfort
Good Stay
Staff was friendly. Pool was pretty clean. Felt safe and comfortable. Could have been a little cleaner. There was a leak in the hallway and the carpet was wet and smelled moldy.
Stayed 3 nights in Jul 2024

8/10 Good

Jana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, there was some confusion regarding other customers, and for about a second I thought it might be a bad sign. But, even in their confusion and the "chaos" everyone was still laughing and cordial. They got us in our room within a few minutes. The hallway needed to be vacuumed badly. (This always gives you a bad impression when the hallway is dirty). However, the room was spotless. We could hear some noise from the hallway in the morning, but it wasn't excessive. The breakfast was as expected, not chef level but was just fine. I had oatmeal with sugar and walnuts. Overall, it was nice, appropriate, safe, conveniently located, and I got everything I needed especially for the price. I have no complaints and I would book here again.
Stayed 1 night in Jul 2024

8/10 Good

Melonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Stayed 1 night in Jul 2024

10/10 Excellent

Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great location - security on site - felt very safe, great staff, very clean.
Stayed 2 nights in Jul 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Not the hotel I would have expected from Hsmpton
I was surprised by this stay. Stayed for 2 nights. Did not have room straightening up the whole towels ( beds not made, needed cream rise and lotion bottle was empty and laying on floor in bed area. Did call down and had fresh towels delivered). I am also not sure the floor had been vacuumed between the prior people leaving and us coming in. The breakfast was good and the front desk people were very nice.
Stayed 2 nights in Jul 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Someones truck was broken into and the police was called. People out in the hall were talking and laughing like they were having a party for about 30 minutes.
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service
The property was convenient to I-240. There were numerous restaurants and businesses in the area. The staff was very friendly.
Stayed 1 night in Jul 2024

4/10 Poor

David

Travelled with family
Liked: Room comfort
Safe...but not much else
The property was safe, which in Memphis is saying a lot. While the staff was very friendly, they seemed completely understaffed. There was no house keeping service provided and when asked for clean towels (multiple times) I had to follow up. It seems like they were washing them on demand. The check in process was slow as they only had 1 working computer.
Stayed 3 nights in Jul 2024