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Hampton Inn Memphis-Southwind

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Memphis-Southwind

Terrace/patio
Room, 2 Double Beds, Non Smoking
Reception
Exterior
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning

Explore the area

Map
3579 Hacks Cross Rd, Memphis, TN, 38125
  • TPC Southwind
    3 min drive
  • Regional One Health East Campus
    5 min drive
  • Methodist Le Bonheur Germantown Hospital
    6 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    17 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hampton Inn Memphis-Southwind

Memphis hotel in Lakes of Forest Hill with free breakfast and area shuttle service
This smoke-free hotel features an outdoor pool, a fitness center, and coffee/tea in a common area. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a business center, conference space, and dry cleaning are onsite.
Hampton Inn Memphis-Southwind offers 133 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hampton Inn Memphis-Southwind. During your stay, you're just a quick walk from Shoppes At Hacks Cross. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • 6 minutes by foot from Shoppes At Hacks Cross and a 2-minute drive from Cotton Plant Shops
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn Memphis-Southwind offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 484 square feet (45 square meters) and includes conference space. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Hampton Inn Memphis-Southwind. Self parking is free.

This Memphis hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free local area shuttle

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (484 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Hampton Inn Memphis-Southwind.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis Southwind
Hampton Inn Southwind
Hampton Inn Southwind Hotel
Hampton Inn Southwind Hotel Memphis
Hampton Inn Southwind Memphis
Hampton Inn Memphis - Southwind Hotel Memphis
Hampton Inn Memphis Southwind Hotel
Hampton Inn Memphis Southwind
Hampton Inn Memphis-Southwind Hotel
Hampton Inn Memphis-Southwind Memphis
Hampton Inn Memphis-Southwind Hotel Memphis

Hampton Inn Memphis-Southwind Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 719 reviews" "
Rating 8 - Good. 197 out of 719 reviews" "
Rating 6 - Okay. 101 out of 719 reviews" "
Rating 4 - Poor. 72 out of 719 reviews" "
Rating 2 - Terrible. 77 out of 719 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

John

Travelled with pets, Travelled with partner
Better way of making sure guests get towels and coffee replenished if no toom service
Stayed 3 nights in Aug 2024

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
AC unit was so loud all night, we could not sleep
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for the Fedex Golf Tournament and with parking directly across the street, made it very convenient to stay here. Staff was very friendly and has a pretty good breakfast. Will stay there again!
Stayed 2 nights in Aug 2024

6/10 Okay

Christine

The worst thing a hotel can do (my opinion) is forget to give requested wake up call. I often sleep through my phone alarm so always place a wake up call request. Not good.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and convenient for our travels
Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing. Chek-in was a breeze.
Stayed 1 night in Jul 2024

10/10 Excellent

Tarisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hampton and Homewood were amazing. We were there for a family reunion, and the staff was very accommodating to our needs our hats off to Mario!
Stayed 3 nights in Jul 2024

10/10 Excellent

MARYJANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Aric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend visit
Very nice hotel with friendly staff. Breakfast served and very good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

William

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
the front desk staff was rude, and the pool was closed my entire stay. They don't provide/have enough towels. When I was checking in another guest was asking for towels. When I got to my room we found only two sets. If the room has a four-person occupancy they should put four sets in the room. I requested more and was told someone would bring them to us. The next morning, I returned to the front desk only to be told the same thing. On my way back to my room I spoke to the other guest that was requesting towels. He was still trying to get enough for his family. We had to share towels. When I returned that evening, we did find two more sets. the next day when housekeeping cleaned the room, they removed all and provided only two fresh sets. This seems to be their policy. The area is a high crime area. This hotel closes parking lot gates and posts a guard in the lot at night. But despite this a large group was drinking/partying in the parking lot one night. Wasn't safe to be out after dark. Will not stay here again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
First of all the front desk lady - Vanessa was amazing. She even texted me after I checked in to make sure I had everything I needed. The room was nice and clean. Not enough towels and ice machines out of order on every floor but floor one. It was quiet and internet worked well. The hotel is conveniently located near a lot of shopping and food. Safety wasn’t a concern because they had added security and gate on one side of lot. I would recommend
Son in pullout couch
Stayed 3 nights in Jul 2024

10/10 Excellent

turnesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Shawn

Liked: Cleanliness
Stayed 2 nights in Jun 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kelvin

Stayed 2 nights in Jul 2024

8/10 Good

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: Easy check in, friendliest staff, great breakfast, easy to get to and from hotel, tall rooms. Staff was amazing. 5 stars just for them alone. Gates closed at a certain time of night and seen security patroling the parking lot. The pool was fun for the little bit we were in it. It was a holiday so there were many people there trying to get in. There were also people selling bbq food at the pool for the holiday so it was very convenient since we had decided not to stop for food on the way back. Dislikes: no microwave in room and the mini fridge wasn't very cold. bathroom door is sliding so doesnt latch, drain in bathtub wouldn't go down so tub wouldn't hold water. All of the built in charger outlets on the tables were really loose. Phones didn't charge one night because they were too loose. There is a $100 incident fee which isn't mentioned. We were charged when we were about an hour from hotel. They said it could take 5-10 business days to be refunded so hopefully it is. Overall our 2 night stay was great. We would definitely stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Carmen

Stayed 2 nights in Jun 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Fenced in. I did not like that i had to use uber to order food.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Stayed 1 night in Jun 2024

2/10 Terrible

Don

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Do not stay here!!!
I made a reservation the previous day. We attempted to check in about 6:30pm. No rooms were available. Also, no luggage carts were available. About 6:55pm a room was assigned to us, but not the type we reserved. Still, no luggage carts were available. The staff said they were all probably in people's rooms. They stated there were no carts available for days. I attempted to find a room that had a cart, but was stopped by the staff. They just did not care that I needed a cart. I will not stay here again. Also, the hotel was booked full, but the parking lot was almost empty. Can you say illegal immigrants?
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Jasmine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Went to check in and was given a room that had not been cleaned and looked as if it was still occupied.! This made my experience so BAD!!
Stayed 1 night in Jun 2024

2/10 Terrible

Tony

Travelled with family and small children
Disliked: Staff & service
The stay was terrible. Arrived at 840 pm and room not ready. Had to wait over a hour. Missed out on dinner plans. Then after finally getting the room and to bed, 1130 the cleaning crew came to the room to deliver towels and woke us up. Maybe worst stay ever. Morning staff was pleasant and Sierra was ve try professional. Good breakfast. That was about it.
Stayed 1 night in Jun 2024