Caption BY Hyatt Beale Street Memphis

3.5 star property

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Caption BY Hyatt Beale Street Memphis

Rooftop bar
Rooftop bar
Lobby
Suite, Balcony
Rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪1 min walk‬
  • Orpheum Theatre
    ‪3 min walk‬
  • Tom Lee Park
    ‪5 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

Room, 2 Double Beds, Corner

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Balcony

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Caption BY Hyatt Beale Street Memphis

Hotel with a 24-hour fitness center, steps from Beale Street
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a 24-hour front desk.
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Caption BY Hyatt Beale Street Memphis. During your stay, you're just a quick walk from Beale Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Cimas Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, an elevator, and an ATM
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Beale Street and 10 minutes by foot from FedEx Forum
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Caption BY Hyatt Beale Street Memphis also features a 24-hour fitness center, a garden, and a picnic area. For a fee, parking is available.

This 3.5-star Memphis hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: USD 10-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Cimas Restaurant
  • The Market
  • Beck and Call Lounge

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Lever door handles
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Mini fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival. Guests are recommended to download the property's World of Hyatt mobile app before check-in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 472 out of 821 reviews" "
Rating 8 - Good. 187 out of 821 reviews" "
Rating 6 - Okay. 90 out of 821 reviews" "
Rating 4 - Poor. 37 out of 821 reviews" "
Rating 2 - Terrible. 35 out of 821 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Janine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Up to date in Memphis
Get a room with view of the River. Wonderful and whimsical decor. Fun and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Stayed 1 night in Oct 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel without coffee!
The location for Beale street is great! Just walk an about a block and you’re there. Felt very safe as well. My room looked over the Mississippi River and was lovely to wake up to. My only complaint is there is NO coffee in the room. You must go downstairs to get the coffee at the coffee shop in the lobby. Bummer!
Stayed 2 nights in Oct 2024

2/10 Terrible

Stanley

Business traveller
Stayed 4 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location just at end of Beale Street and 1 block from the river. Valet parking is behind the hotel. There is public parking across the street. Not a traditional lobby, check-in is a small desk in the cafe/lounge area. Modern decor
Stayed 2 nights in Oct 2024

10/10 Excellent

richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the caption hotel was great
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern with great location.
Nice, modern hotel very close to the fun on Beale St.
Stayed 1 night in Oct 2024

8/10 Good

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was pretty decent. The bottom floor is really beautiful, where the talk shop and outdoor area. I loved the aesthetic and decor! I do however, feel that the rooms were a lot smaller than I thought and the decor wasn’t the best. We did have a River view so that was nice. My only thing is the cost per night for the room is too pricey. I am still waiting on my credit for the deposit plus an extra charge from the room, they charged me twice. I did call and they state that it was processed so I’m giving them 2 more days and if no refund still, then I will have to dispute the charge. Other than that it is really close to a lot of resturants and Beale street. I would stay here again
Stayed 1 night in Oct 2024

4/10 Poor

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe walking around.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Kobe

Liked: Cleanliness, property conditions & facilities
Property was amazing, but you really had no choice but to valet your vehicle. And I had made prior reservations for a room for a friend, and they did not hold the room, I would’ve have just booked the room if they had told me they would do that
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlotte

Stayed 1 night in Sep 2024

6/10 Okay

Damien

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
First things first this hotel isn’t on Beale street. It isn’t a terrible walk but it’s misleading nonetheless. The address is Front street but there is no access available there. You have to go around the back on MLK to enter. It’s valet parking which is fine. I selected staff as being an issue. The staff themselves were great but it’s the lack of staff that was terrible. On a Friday evening there was only a single valet attendant. The wait for someone to come to the valet stand was 15 minutes. Then after a short walk to the desk, there was only a single front desk attendant. The line wasn’t very long (5) but it was a 25 minute wait. While we were waiting, another worker showed up but just stood beside the desk and provided no service. The bar also just had a single staff member but it wasn’t busy so it wasn’t an issue. The hotel itself is very nice and the atmosphere is great. The room was a nice, cool temp. We really enjoyed the beds, the view, and the decor. Pillows were a bit flat but to some that wouldn’t be a problem. Full sized beds
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Oct 2024

8/10 Good

carmon

Stayed 1 night in Oct 2024

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good, but not a big fan of the new style hotel , too Spartan for me.
Stayed 2 nights in Sep 2024

10/10 Excellent

Laquana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful hotel. “Not some basic Hotel” highly recommended
Stayed 1 night in Sep 2024

6/10 Okay

Cody

Disliked: Staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Kristy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not what I was expecting
Stayed 2 nights in Sep 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and efficient
Stayed 3 nights in Sep 2024

10/10 Excellent

Ashkan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bartosz

Stayed 1 night in Sep 2024

10/10 Excellent

Andreia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to Beale street
Decent hotel. Check in desk is in the lobby of the bar, not very noticeable. We never got a notification that our room was ready. Had to check back after going to Beale street to get our room key. Parking across the street was simple at only $15 compared to the 35$ valet. Although the garage does not offer in and out privileges. Very nice location close to the end of Beale street. Easy and safe to walk back and forth.
Stayed 1 night in Sep 2024