Caption BY Hyatt Beale Street Memphis

3.5 star property

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Rooftop bar
Rooftop bar
Lobby
Suite, Balcony
Rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping

Explore the area

Map
245 S. FRONT STREET, Memphis, TN, 38103
  • Beale Street
    ‪1 min walk‬
  • Orpheum Theatre
    ‪3 min walk‬
  • Statue of Elvis
    ‪4 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪19 min drive‬

Room options

Room, 2 Double Beds, Corner

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Balcony

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Caption BY Hyatt Beale Street Memphis

Hotel with a 24-hour fitness center, steps from Beale Street
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a 24-hour front desk.
Caption BY Hyatt Beale Street Memphis offers 136 accommodations with iPod docking stations and MP3 docking stations. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms feature minibars and laptop-compatible safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Caption BY Hyatt Beale Street Memphis. During your stay, you're just a quick walk from Beale Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Cimas Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front-desk safe, an elevator, and an ATM
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Beale Street and 10 minutes by foot from FedEx Forum
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Caption BY Hyatt Beale Street Memphis also features a 24-hour fitness center, a garden, and a picnic area. For a fee, parking is available.

This 3.5-star Memphis hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 11:00 AM.
Cimas Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.
The Market - Onsite café. Open daily.
Beck and Call Lounge - This rooftop bar serves light fare only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 36.22 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:00 AM: USD 10-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Cimas Restaurant
  • The Market
  • Beck and Call Lounge

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Family friendly

  • Mini-fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in room
  • Lever door handles
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Mini fridge
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per week, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 10 to 25 for children
  • Covered valet parking fee: USD 36.22 per night (in/out privileges)
  • Pet deposit: USD 100 per week
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's World of Hyatt mobile app before check-in. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caption By Hyatt Beale Memphis
Caption BY Hyatt Beale Street Memphis Hotel
Caption BY Hyatt Beale Street Memphis Memphis
Caption BY Hyatt Beale Street Memphis Hotel Memphis

Caption BY Hyatt Beale Street Memphis Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 491 out of 850 reviews
Rating 8 - Good. 195 out of 850 reviews
Rating 6 - Okay. 91 out of 850 reviews
Rating 4 - Poor. 37 out of 850 reviews
Rating 2 - Terrible. 36 out of 850 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Salaam

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The gym is a real treat!
Stayed 3 nights in Nov 2024

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Celeste

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, I thought the property was great value. It's literally connected to the "Centric" (which has a nice rooftop bar). The rooms were comfortable and clean and it's a 2 minute walk to Beale. The check in experience definitely needs improvement. Our room wasn't ready at 4 so we went for a drink next door. Came back around 6pm and they still hadn't checked the room. Knowing we had already tried to check in, I think our rooms should have been a priority so we could get in our room quickly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julianne, Charlton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with great location
Stayed 2 nights in Nov 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Lori Lena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique rooms and building. However, the check-in is a table in the coffee shop with no signs. the coffee shop is not available all day.
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Velisa

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go to hotel for every visit to Memphis
Stayed 1 night in Oct 2024

10/10 Excellent

Marcellinus

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Caption is perfect! Great room, great front desk, great location by staff! I highly recommend!!!
Stayed 1 night in Nov 2024

8/10 Good

James, Sunset Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of dining options
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Stayed 1 night in Oct 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel, great location
Stayed 5 nights in Oct 2024

8/10 Good

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay at the Caption by Hyatt. The staff was very helpful and friendly. The hotel appeared to be a remodeled factory building. We parked our car across the street for $15.
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Liked: Staff & service, property conditions & facilities
Last minute overnight stay from Knoxville we originally had of a restaurant down in Mississippi and decided to stop on Beale Street for some Partying I have a desk right and was the closest to Beale. Loved every thing about our rooms decor
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice experience just wish shower had more water pressure
Stayed 1 night in Nov 2024

10/10 Excellent

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the warehouse style here and very convenient
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property. Everyone is friendly and welcoming. The hotel is very clean, bright, the lobby area is cozy and inviting. Great restaurants within walking distance. Room are spacious and clean.
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for the Orpheum
We are two older females in Memphis for an Orpheum performance. We appreciate the extra security at the elevators. Had a bit of trouble with the hot water in the shower not being consistent. Modern eclectic young decor.
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
I don't often leave reviews, but this place was so fun I had to. We kept saying our college daughter would have loved it as it had a retro feel to the room - different from usual hotel rooms and gave it a fun feel with modern amenities. Added bonus was the coffee shop right in the lobby for your first morning fix. Great location near the water, as well as two blocks from the main drag to the nightclubs. Would definitely recommend staying here.
Stayed 1 night in Oct 2024

8/10 Good

Mary, Herndon

Stayed 1 night in Oct 2024