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Candlewood Suites Memphis East, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Memphis East, an IHG Hotel

Exterior
Front of property
Property amenity
Room amenity
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
1776 Whitten Rd, Memphis, TN, 38134
  • Shelby Farms Park
    3 min drive
  • Back Yard Burgers
    5 min walk
  • Memphis Central Station
    24 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    22 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communications)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wingate by Wyndham Memphis East

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (1002)
The price is €119
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Wingate by Wyndham Memphis East

About this property

Candlewood Suites Memphis East, an IHG Hotel

Suburban hotel with a 24-hour fitness center and a 24-hour business center
A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Candlewood Suites Memphis East, an IHG Hotel offers 81 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
During your stay at Candlewood Suites Memphis East, an IHG Hotel, you'll be close to Wolfchase Galleria. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a 24-hour business center, convenience store, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Wolfchase Galleria and 11 minutes from University of Memphis
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite 24-hour business center. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Memphis East, an IHG Hotel. Free self parking is available.

This Memphis hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Corner/local shop
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Memphis East Hotel Cordova
Candlewood Suites Memphis East Hotel
Candlewood Suites Memphis East Cordova
Candlewood Suites Memphis East Hotel
Hotel Candlewood Suites Memphis East Memphis
Memphis Candlewood Suites Memphis East Hotel
Hotel Candlewood Suites Memphis East
Candlewood Suites Memphis East Memphis
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Memphis East
Candlewood Suites Memphis East
Candlewood Suites Memphis East, an IHG Hotel Hotel
Candlewood Suites Memphis East, an IHG Hotel Memphis
Candlewood Suites Memphis East, an IHG Hotel Hotel Memphis

Candlewood Suites Memphis East, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 112 out of 287 reviews" "
Rating 8 - Good. 55 out of 287 reviews" "
Rating 6 - Okay. 45 out of 287 reviews" "
Rating 4 - Poor. 36 out of 287 reviews" "
Rating 2 - Terrible. 39 out of 287 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

camerra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT WORTH THE PRICE
not only were the rooms not clean, it was not a pleasant stay. the front desk employee "Bernadine" was very combative and not made my check in process very difficult.
Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick
Stayed 6 nights in Aug 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else
We booked a king suite (accidentally booked accessible, but that was not a problem). When we got to the room, there was a terrible cigarette odor and a queen-sized bed. We contacted Hotels.com who reached out to the hotel. They stated that since it was an accessible room, a king bed would be considered an “upgrade.” That is not how it was advertised. The tub had rust stains and my husband discovered a dried up bar of soap stuck to the shower curtain. The floor was sticky and the room was damp. When we were leaving, a guest with a dog was getting off of the elevator. The dog peed on the floor, and the guests did not bother to clean it up. The only upside was the on-site security officer. There is another hotel being built next door, so the security officer was monitoring all vehicle activity in and out of the parking lot.
Stayed 1 night in Aug 2024

10/10 Excellent

Harjot

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, property conditions & facilities
Specially inside room small kitchen & all frypan nd plates glass knife spoon everything avb just tooth brush nd paste dont find
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property's parking lot lighting was geat for my late arrival. Clerk was alert and engaging. Check In was hassle-free. Improvement/suggestions: Providing a 6in sun blocking strip at the top and bottom of the window will help in keeping the room darker during early morning sunrise without restricting the view from the inside when needed
Stayed 1 night in Jul 2024

4/10 Poor

Nan

Disliked: Cleanliness, property conditions & facilities
Smell both in the room and the hallways
Stayed 1 night in Jul 2024

6/10 Okay

Tierra

Disliked: Cleanliness
Rooms smell smoky. Furniture in room dirty. Rooms cleaned every 7x days. Walls thin, you can hear other guest.
Stayed 2 nights in Jun 2024

6/10 Okay

Tasha

Travelled with family
Stayed 3 nights in Jun 2024

6/10 Okay

Joel

Stayed 1 night in May 2024

8/10 Good

Kevin

Stayed 1 night in May 2024

4/10 Poor

Leonna

Disliked: Property conditions & facilities
We were unable to stay due to the elevator not working. Our room was on the second floor and we had a lot of luggage. Unfortunately the front desk clerk said we ca not get a refund and would have to go through expedia.com.
Stayed 1 night in May 2024

4/10 Poor

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator not operating over the entire stay of the weekend. We had to change room cause air conditioning wasn't working in our room.
Stayed 3 nights in May 2024

6/10 Okay

Chase

Travelled with group
Liked: Amenities
Need updates
Stayed 3 nights in May 2024

8/10 Good

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn't like was they didn't have a pool. The staff was friendly and the coffee was free. My bedroom suite was awesome! Would definitely book again
Stayed 2 nights in Apr 2024

10/10 Excellent

LaToya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place
Went for my sister in law’s wedding and it was a beautiful place to stay very comfortable and family friendly.
Stayed 2 nights in Mar 2024

6/10 Okay

Carol

Travelled with group
Liked: Cleanliness
Growing Pains
Everything in the room was clean. The bed was not a king size as requested. There were no USB ports in room for charging. There was no towel rack for hand towel being used. Had to put wet towel on counter. Had to get a roll of toilet paper as we ran out. The studio couch bed could not be sat on because it would not completely close for sitting. We only stayed one night appreciated a free cup of coffee but prefer breakfast to be included in stay. We were notified that the elevator was out before we arrived but was fixed when we checked in. However elevator was out again when we went to supper. Our room was on the fourth floor. Was fixed when we returned. The staff was very professional, courteous, and did the best they could with issues that arose. This was my first time to stay at a Candlewood facility. It seemed that the property was being repaired / updated somewhat and that was an ongoing process.
Stayed 1 night in Apr 2024

8/10 Good

John

Stayed 1 night in Apr 2024

10/10 Excellent

LeTia

Stayed 9 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Shantez

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean. And it wasn't expensive at all
Stayed 2 nights in Mar 2024

2/10 Terrible

Rafael

Stayed 3 nights in Mar 2024

8/10 Good

Chris

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelsie

Liked: Cleanliness, staff & service, property conditions & facilities
Very accomadating to our needs
Stayed 1 night in Feb 2024