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Quest Sanctuary Lakes

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quest Sanctuary Lakes

Property grounds
Indoor pool
Property entrance
Desk, blackout curtains, soundproofing, iron/ironing board
Breakfast (AUD 10 per person)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Barbecue grill
  • Room service
  • Pool
  • Gym
  • Washer

Explore the area

Map
9 Greg Norman Drive, Point Cook, VIC, 3030
  • Sanctuary Lakes Golf Club
    6 min walk
  • Werribee Mercy Hospital
    9 min drive
  • Altona Beach
    11 min drive
  • Melbourne, VIC (MEL-Tullamarine)
    32 min drive

Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 30 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Townhouse

55-inch Smart TV with digital channels, TV

Two Bedroom Townhouse

  • 60 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Townhouse

55-inch Smart TV with digital channels, TV

One Bedroom Townhouse

  • 44.0 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Quest Sanctuary Lakes

Melbourne aparthotel in Point Cook with a fitness center and outdoor tennis courts
Along with an indoor pool, this smoke-free aparthotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a sauna are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Quest Sanctuary Lakes offers 43 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 55-inch Smart televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include outdoor tennis courts, an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Quest Sanctuary Lakes, you're just a quick walk from Sanctuary Lakes Golf Club. Free WiFi in public areas, free self parking, and an indoor pool are available. This upscale aparthotel has 43 apartments on 2 floors. Enjoy your stay with amenities like a kitchen and a washer/dryer in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast offered for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and a steam room
  • Just a 1-minute drive from Sanctuary Lakes Golf Club and 5 minutes from Point Cook Coastal Park
As a guest of Quest Sanctuary Lakes, you'll find an indoor pool, outdoor tennis courts, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Quest Sanctuary Lakes. Self parking is free.

This 4-star Melbourne aparthotel is smoke free.

Guests can enjoy continental breakfast for a fee.
Quest Sanctuary Lakes has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Indoor Pool
  • Sauna
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Limo/town car service

Family friendly

  • Cots (infant beds): AUD 10.0 per day

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker

Dining

  • Breakfast available for a fee: AUD 10 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Combined shower/bath
  • Towels provided
  • Free toiletries
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 55-inch smart TV with premium channels

Outdoor areas

  • Furnished balcony
  • Terrace
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Soundproofing
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)
  • In-room massages
  • Banquet hall

Location highlights

  • Next to a golf course

Things to do

  • Fitness centre
  • 3 outdoor tennis courts
  • Golf driving range on site
  • Tennis on site
  • Golf lessons nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 43 rooms
  • 2 floors
  • 1 building

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 9:00 PM) and Friday - Sunday (9:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 9:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Sanctuary Lakes
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Aparthotel Point Cook
Quest Sanctuary Lakes Point Cook
Sanctuary Lakes Quest
Quest Sanctuary s Aparthotel
Quest Sanctuary Lakes Aparthotel
Quest Sanctuary Lakes Point Cook
Quest Sanctuary Lakes Aparthotel Point Cook

Quest Sanctuary Lakes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 200 out of 341 reviews" "
Rating 8 - Good. 99 out of 341 reviews" "
Rating 6 - Okay. 31 out of 341 reviews" "
Rating 4 - Poor. 8 out of 341 reviews" "
Rating 2 - Terrible. 3 out of 341 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brenton

Liked: Cleanliness, amenities, property conditions & facilities
Quite area and safe neighbourhood
Stayed 2 nights in Sep 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing no decent customer service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Family weekend
Family weekend trip, very comfortable and close to the place we visiting.
Stayed 2 nights in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great property, near to shops
Stayed 6 nights in Jul 2024

8/10 Good

Greg

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were provided with roomy and comfortable accommodation. The full kitchen is great, and both RC-units can crank up the heat. The shower has great pressure, and doesn't use one of those annoying rainwater heads that just falls in the centre of the shower. Bed is comfy, and we didn't get disturbed by the golfing-crazies who are already there before the crack of dawn. WIFI is strong, although we couldn't get any streaming services, as we suspect the smart tv is just a little out of date. All in all, a great place to stay, provided you aren't looking to be in the middle of the action.
Stayed 3 nights in Jun 2024

10/10 Excellent

Martin

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Very nice and spacious apartment. Fantastic gym, pool and spa area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, room comfort
Sanctuary Lakes
Good views. Comfortable bedrooms. Great location. Would recommend families.
Stayed 3 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, room comfort
A great place to stay
Recommend this venue
Stayed 4 nights in Mar 2024

10/10 Excellent

Leonie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Malcolm

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
enjoyed that was safe and quiet.
Stayed 2 nights in Mar 2024

4/10 Poor

monique

Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, room comfort
Very nice resort. Would like to have stayed longer and explored all facilities.
Stayed 1 night in Mar 2024

6/10 Okay

John

Business traveller, Travelled with partner
Disliked: Amenities
I don’t like this website, since you click on “Other” and you get a pop up window that is faded out that you cannot access! Upon arrival, the booking “recorded” by Quest did not match with the booking we had made nor with the email message from Wotif/Expedia. We were told by the receptionist that there was an issue between Wotif/Expedia and Quest, the upshot being that the issues with the reservation were not caused by us. Inside we found several ants wandering about the kitchen bench, a long dark hair on the kitchen bench, and a kitchen chair that had dirty spots on the padded seat cushion. I subsequently cleaned this chair seat and with some effort was able to remove most of the spots. During our stay unfortunately we broke a glass, and we were on our hands and knees to pick up the flecks of glass because we could not find a dustpan and brush with which to do a clean up. The receptionist was highly efficient, with a friendly professional manner.
Stayed 2 nights in Feb 2024

6/10 Okay

Carmine

Disliked: Cleanliness
Stayed 2 nights in Feb 2024

10/10 Excellent

Sonia

Stayed 1 night in Feb 2024

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Rajinderdave

Travelled with family
Liked: Cleanliness, property conditions & facilities
Should change bedsheets more often, only change once in 7 days
Stayed 7 nights in Jan 2024

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
You get an entire apartment and it's very nice and very quiet.
Stayed 2 nights in Jan 2024

10/10 Excellent

Akilimali

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
nice and close to the golf club
Stayed 2 nights in Dec 2023

10/10 Excellent

Russell

Liked: Cleanliness, property conditions & facilities
Quiet and well presented
Stayed 1 night in Dec 2023

10/10 Excellent

Akilimali

Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2023