Quest NewQuay

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest NewQuay

Lobby
Two Bedroom Executive Apartment | Balcony view
View from room
Premium bedding, in-room safe, laptop workspace, blackout curtains
Two Bedroom Executive Apartment | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Barbecue grill
  • Gym
  • Outdoor space
  • Air conditioning
  • Dryer

Explore the area

Map
26 Caravel Lane, Docklands, VIC, 3008
  • The District Docklands
    2 min walk
  • NewQuay
    1 min walk
  • North Melbourne Station
    16 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

Studio Executive

  • 32 sq m
  • Studio
  • 1 bathroom
  • Harbor view
  • Sleeps 2
  • 1 King Bed

One Bedroom Executive Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds

Two Bedroom Executive Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

One Bedroom Apartment

  • 48 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Studio

  • 32 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Quest NewQuay

Aparthotel with a 24-hour fitness center, steps from The District Docklands
This aparthotel features a 24-hour fitness center, a rooftop terrace, and a 24-hour business center. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Each apartment provides a dryer and a refrigerator, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences like a microwave and a coffee/tea maker, and other amenities include an iPod dock and Netflix. Weekly housekeeping is available.
Quest NewQuay offers 221 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest NewQuay. During your stay, you're just a quick walk from The District Docklands. Free WiFi in public areas, a 24-hour gym, and a 24-hour business center are available. This upscale aparthotel has 221 apartments. Each apartment offers free WiFi and an LCD TV.
  • Each apartment offers a dryer, an iPod dock, and an LCD TV
  • Free WiFi
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from The District Docklands and 9 minutes by foot from O'Brien Group Arena
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and barbecue grills are also featured at Quest NewQuay. The aparthotel can provide concierge services and a complimentary grocery shopping service.

Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

Languages

Chinese (Mandarin), English, Greek, Hindi, Italian, Maltese

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Family friendly

  • Free cot/infant bed

Food and drink

  • Fridge
  • Stovetop
  • Microwave
  • Electric kettle
  • Free tea bags/instant coffee
  • Cleaning supplies
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: AUD 55.0 per night

Bathrooms

  • Bath or shower
  • Rainfall shower head
  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • LCD TV with digital service
  • Netflix
  • Streaming services
  • iPod docking station
  • TV in a common area

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Barbecue
  • Picnic area

Laundry

  • Dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Conference space

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 127
  • Handrails in hallways
  • Hallway handrail height (centimetres): 127
  • Soundproofing
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 152
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe

Location highlights

  • Near a metro station
  • Near a train station
  • Near outlet shopping

Things to do

  • 24-hour fitness centre
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 221 rooms
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The property charges 1.43 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.43 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest NewQuay Apartment
Quest NewQuay Docklands
Quest NewQuay Docklands
Quest NewQuay Aparthotel
Quest NewQuay Aparthotel Docklands

Quest NewQuay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 393 out of 605 reviews" "
Rating 8 - Good. 153 out of 605 reviews" "
Rating 6 - Okay. 28 out of 605 reviews" "
Rating 4 - Poor. 20 out of 605 reviews" "
Rating 2 - Terrible. 11 out of 605 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, property conditions & facilities
When I got there they told me the room has no parking included I asked if I could please pay extra for a park they were then rude and said sorry we are full no parking spots left, I was quite then proceeded too point me in the opposite direction to the closest secure carp
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Woolworths straight across the road and bottle shop and restaurant across street. Great for families. 2 smart tvs in our 2 bedroom apartment. Kitchen is fine but ours had no frypan. Parking was good but I pre-booked it.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

8/10 Good

Jean Pascal

Stayed 3 nights in Sep 2024

8/10 Good

Amit

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Two twin bed were adjoined to make one large bed which I thought was a little inconvenient for me and late check out after 11 wasn’t offered.
Stayed 1 night in Sep 2024

8/10 Good

Rachel

Liked: Amenities, room comfort
Great location in the heart of Docklands. The room we were originally allocated was dirty, the kitchen faucet was broken, and only one fork, knife and spoon (it was a studio room for 2 pax). We expressed our concerns to the front desk staff who were extremely understanding and helpful and allocated us another room (a 1 bed apartment as there were no other studio's available) Although some of the rooms appear to be below standard, we could not fault the service provided by the staff
Stayed 5 nights in Sep 2024

8/10 Good

sandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ruby

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rafal

Business traveller
Liked: Cleanliness, room comfort
Stayed 12 nights in Aug 2024

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff on arrival and checkout, great location and parking just across the road
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, room comfort
Two room stay
Clean and well maintained. Staff were friendly and helpful. The only improvement could have been in the communication leading up to our stay where we made some requests for the room configurations but the rooms were set up as requested when we arrived so we were happy. We also received a late check out, which was great!
Stayed 1 night in Aug 2024

10/10 Excellent

Glen Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff were very obliging, we couldn’t fault them. Had 8 nights there and would recommend it.
Stayed 8 nights in Jul 2024

8/10 Good

adrian and kellie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service and all you need but had adjoining door between our room and another persons room. Could hear everything including conversation.
Stayed 1 night in Aug 2024

4/10 Poor

Angela

Disliked: Cleanliness, room comfort
Better options around the area
Handy to free Tram and supermarkets. Unfortunately basic requirements cannot be met. Kingbed room booked - twin beds pushed together provided with gap in the middle - was advised by reception at checkin that the hotel provided King size beds in ALL rooms; Twin quilts made as King quilt cover so would fall to the side and leave a gap in the middle at night; Requested 2 extra pillows and told should check the wardrobe for more - which I had already done; Room not cleaned properly on checkin - dirty cup and empty drink can left; and also daily even though "full service paid for" as confirmed by reception; Basic supplies including coffee and milk not replenished even after requested. Total 7 nights stay - I had to request basic items on 5 evenings (and that's only because Sunday there is no housekeeping). Lots of other better options around the area.
Stayed 7 nights in May 2024

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Hongyan

Travelled with family
Liked: Cleanliness, amenities
Everything is good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Quinten

Liked: Cleanliness, amenities, property conditions & facilities
Great location & quiet overnight, walkable to everything & tram not even a block away.
Stayed 1 night in Jul 2024

8/10 Good

Marcus

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

KEFU

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reception is friendly. Great location surrounding shopping mall and restaurants. Easy commute to CBD.
Stayed 10 nights in Jul 2024

8/10 Good

Susan

Stayed 2 nights in Jul 2024