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Quest Mont Albert

4.5 star property

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Photo gallery for Quest Mont Albert

Balcony
Garden
One Bedroom Apartment
Reception
Lift

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Parking available
  • Breakfast available
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
741-745 Whitehorse Road, Mont Albert, VIC, 3127
  • Box Hill Central
    ‪14 min walk‬
  • Box Hill Hospital
    ‪17 min walk‬
  • Doncaster Shopping Centre
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪40 min drive‬

Room options

View all photos for Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Executive Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Accessible Two Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible Two Bedroom Apartment

  • 100 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Studio

42-inch LCD TV with cable channels, TV, DVD player

Executive Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible One Bedroom Apartment

Minibar, in-room safe, individually furnished, desk

Accessible One Bedroom Apartment

  • 50 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Quest Mont Albert

Luxury Melbourne aparthotel in Mont Albert with a fitness center
A fitness center, a snack bar/deli, and self parking are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a business center, a meeting room, and concierge services are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and a coffee/tea maker, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Quest Mont Albert offers 91 accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. Each accommodation is individually furnished. 42-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include minibars and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Quest Mont Albert. During your stay, you'll be within walking distance of Box Hill Hospital. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli. Built in 2019, this luxury aparthotel has 91 apartments on 4 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a furnished balcony
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Services include free grocery shopping service, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and bike rentals
  • 14 minutes by car from Melbourne Cricket Ground and 14 minutes from Collins Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. An airport shuttle (available 24 hours) is available for a fee. A fitness center, a terrace, and a vending machine are also featured at the luxury Quest Mont Albert. The aparthotel can provide concierge services and a complimentary grocery shopping service. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 1:00 PM.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Greek, Hindi, Portuguese, Thai, Urdu

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured self parking on site (AUD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:00 AM–1:00 PM: AUD 25 for adults and AUD 10 for children
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50 per night

Bathrooms

  • Combined shower/bath
  • Free toiletries
  • Towels provided
  • Hairdryer
  • Slippers

Living spaces

  • Living room

Entertainment

  • 42-inch LCD TV with cable service
  • DVD player

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • AUD 45 per pet per night
  • 2 total (up to 30 kg per pet)
  • Pets allowed in specific rooms
  • Welcoming cats and dogs only
  • Deposit: AUD 300 per stay
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Newspapers in reception (surcharge)

Location highlights

  • Near a metro station
  • Near a train station
  • In the suburbs

Things to do

  • Fitness centre
  • Bike hire on site
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 91 rooms
  • 4 floors
  • 1 building
  • Built in 2019
  • Individually furnished

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.55 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: AUD 45 per pet (varies based on length of stay), plus a deposit of AUD 300 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 25 for adults and AUD 10 for children
  • Airport shuttle fee: AUD 120 per vehicle (one way)
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Pet deposit: AUD 300 per stay
  • Pet fee: AUD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 1.55 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Quest Mont Albert offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mont Albert Quest
Quest Apartment Mont Albert
Quest Mont Albert
Quest Mont Albert Whitehorse
Quest Mont Albert Apartment
Quest Mont Albert Aparthotel
Quest Mont Albert Mont Albert
Quest Mont Albert Aparthotel Mont Albert

Quest Mont Albert Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 205 out of 393 reviews
Rating 8 - Good. 151 out of 393 reviews
Rating 6 - Okay. 24 out of 393 reviews
Rating 4 - Poor. 6 out of 393 reviews
Rating 2 - Terrible. 7 out of 393 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Stayed 4 nights in Oct 2024

6/10 Okay

Jennifer

Business traveller
Liked: Cleanliness, amenities, room comfort
Apartment was large, comfortable and clean although dated. Lobby area and staff felt a little disorganized
Stayed 2 nights in Oct 2024

8/10 Good

Sanjay

Liked: Cleanliness, property conditions & facilities
Good spacious rooms and clean bathrooms Great service from hotel staff There was a strong tobacco smell in the rooms The staff did their best to work around limitations
Stayed 2 nights in Oct 2024

10/10 Excellent

JIECHUN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a good location and rooms are nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Avril

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable apartment. Friendly efficient staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Ran

Travelled with family
Liked: Cleanliness, amenities, room comfort
The room is big with cooking facility, has daily room service which is better than most apartments. The hotel staff is friendly and helpful, it was easy to arrange late check in since our flight was delayed
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Rupert

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jo

Travelled with group
Liked: Cleanliness, amenities
The reception was excellent. The staff couldn't have been more helpful and welcoming. Thank you
Stayed 2 nights in Aug 2024

6/10 Okay

Scott

Stayed 2 nights in Aug 2024

10/10 Excellent

Kumutha

Travelled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Melbourne. Have stayed here several times. Great service and they are so helpful. Love the personal touches. Always a lovely note. The apartment has everything you need to make for a comfortable stay. My preferred place to stay when I am in Melbourne.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Quest is easy quiet location with clean rooms and friendly staff
Stayed 5 nights in Jul 2024

8/10 Good

Richard

Business traveller, Travelled with partner
Liked: Cleanliness
Met our requirements for proximity
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant, friendly and helpful staff. Great location for public transport and nearby shops and restaurants
Stayed 5 nights in Jul 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, property conditions & facilities
Excellent communication. Parking on site and very quiet despite being on a busy road. Would definitely stay again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are looking old however clean. Rooms are being upgraded
Stayed 2 nights in Apr 2024

10/10 Excellent

Janice

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, room comfort
Comfortable out of town stay
Very courteous and helpful staff. Rooms spacious and clean good facilities. The hotel needs an upgrade but meantime is very comfortable
Stayed 1 night in May 2024

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Jo

Business traveller
Staff lovely, rooms a bit noisy
Staff were lovely and helpful, and the rooms are well appointed however rooms were very noisy with quite a few hairs on bathroom sink and a few on top of the bed (as if the person making up the room had just had a haircut!). Overall stay was ok but hearing a lot of wardrobe doors in other rooms opening and closing through the night and people showering was not ideal.
Stayed 1 night in Apr 2024

10/10 Excellent

Meng

Liked: Room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Liz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024