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Oaks Melbourne on William Suites

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Melbourne on William Suites

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
350 William Street, Melbourne, VIC, 3000
  • Flagstaff Gardens
    1 min walk
  • Queen Victoria Market
    5 min walk
  • Hardware Lane
    6 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Park View & Balcony

  • 39 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Apartment -Park View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio Apartment -Park View & Balcony

  • 41 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment Park View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Park View & Balcony - No Housekeeping

  • 35 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -View & Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -View & Balcony

  • 39 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio with City -View & Balcony - No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio with City -View & Balcony - No Housekeeping

  • 39 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Apartment Balcony- No Housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment Balcony- No Housekeeping

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio park view & Balcony- No housekeeping

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio park view & Balcony- No housekeeping

  • 41 sq m
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment -Balcony

In-room safe, desk, laptop workspace, blackout curtains

Studio Apartment -Balcony

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Oaks Melbourne on William Suites

Luxury Melbourne aparthotel in Melbourne Central Business District with a fitness center
A fitness center, self parking, and concierge services are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker.
Oaks Melbourne on William Suites offers 226 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium digital channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the aparthotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Oaks Melbourne on William Suites. During your stay, you're just a quick walk from Queen Victoria Market. Features include free WiFi in public areas, plus a gym and dry cleaning service. Built in 2013, this luxury aparthotel has 226 apartments on 35 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a furnished balcony, and a sitting area
  • Free WiFi
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Flagstaff Gardens and 5 minutes by foot from Queen Victoria Market
As a guest of Oaks Melbourne on William Suites, you'll find a fitness center, a vending machine, and multilingual staff. WiFi is free in public spaces. The luxury Oaks Melbourne on William Suites also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (AUD 39 per day; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Car not required

Family friendly

  • Cots (infant beds): AUD 20.0 per day
  • Childcare in room (surcharge)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Toaster
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Shower
  • Shampoo
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch LCD TV with premium channels

Outdoor areas

  • Furnished balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • In-room massages

Location highlights

  • Near a metro station
  • Near a train station
  • In the business district
  • In the entertainment district

Things to do

  • Fitness centre
  • Bike rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 226 rooms
  • 35 floors
  • 1 building
  • Built in 2013

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 59.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 39 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Oaks William
Oaks William Aparthotel
Oaks William Aparthotel Melbourne
Oaks William Melbourne
William Oaks
Aparthotel Oaks on William West Melbourne
West Melbourne Oaks on William Aparthotel
Oaks William Aparthotel West Melbourne
Oaks William West Melbourne
Oaks on William West Melbourne
Aparthotel Oaks on William
Oaks William Aparthotel
Oaks William
Oaks On William West Melbourne
Oaks on William
Oaks Melbourne on William Suites Melbourne
Oaks Melbourne on William Suites Aparthotel
Oaks Melbourne on William Suites Aparthotel Melbourne

Oaks Melbourne on William Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1969 out of 3885 reviews" "
Rating 8 - Good. 1442 out of 3885 reviews" "
Rating 6 - Okay. 305 out of 3885 reviews" "
Rating 4 - Poor. 114 out of 3885 reviews" "
Rating 2 - Terrible. 55 out of 3885 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. The beds and pillows were very comfortable. Had a beautiful veiw of the city. Lovely kitchen but could of done with some extra wine glasses. I would definitely come back here.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebeccca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joeli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and value for money. The rooms are well sized, & the kitchen stocked with appliances and crockery make a for a very convenient stay. 8 mins walk to Melbourne central mall and surrounding retailers.
Stayed 3 nights in Aug 2024

8/10 Good

Tammy Heather

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient to location required for work and on-site parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Saingern

Liked: Cleanliness, amenities, property conditions & facilities
Reception staffs are very kind and hospitable. Studio Room is clean, modern and spacy with full kitchen---electric stove, oven and dishwashing machine, and have balcony with a set of table and 2 chairs to relax outside the room. The hotel is close to Flagstaff Station and only a few tram stops to Southern Cross Railway Station and a few stops to Melbourne Central Station. Chemist Warehouse is just next door. Impressive!
Stayed 2 nights in Aug 2024

6/10 Okay

Scott

Stayed 3 nights in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, room comfort
Amazing!
I’ve stayed at this hotel on multiple occasions & it has always been amazing. It’s competitively priced and I’ve been lucky enough recently to experience early check-ins & room upgrades. Trang at the reception desk is very welcoming
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, room comfort
Great location
Very happy with the service, the hotel was well positioned and the view from balcony was pleasant
Stayed 4 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jenny

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mackenzie

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

SALEH

Liked: Cleanliness
Review
The first 2 days I had a terrible experience. The bathroom was leaking water when I shower and the shower door doesn't close it is loose not stable. A very bad smell comes from the shower pipe below. The last day's room it was ok for me no issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Dustyn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Tomoko

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The fridge in the room we first checked in was making a very loud intermittent sound so the hotel offered to move me to a room where the fridge was not broken. However, they asked me to pack every thing come down to the reception and get the key and come back again to return the key for the first room. I asked if they can bring the key up as we were moving on the same floor and it was late so we were already prepared to rest. They did but asked for us to bring back the key to the reception as there was only one staff on duty. I thought fair enough and thanked the staff but when I went down to the reception there were two other ladies at the reception not doing anything just chatting. Most of the time the reception staff was just chatting behind the desk and could not bother to look at guests or say hi when we left or came back. Everything was great except for the staff at the reception who did not seem to care much about guests.
Stayed 5 nights in Jul 2024

2/10 Terrible

Simranjit

I had the booking confirmed and was given a room to stay. The receptionist said the is no booking, i even showed him the booking confirmation and the receipt that i already paid for the booking but he i was asked to leave the property.
Stayed 1 night in Jul 2024

10/10 Excellent

Kerrie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and very spacious room. Wonderful kitchen facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Five Stars
When we arrived their system was down due to the Microsoft outage, the staff were calm, friendly, professional, and even gave us an upgrade. The room itself was huge and comfy. Will stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay
Stayed 1 night in Jul 2024

8/10 Good

Coral

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property felt safe and accessible for myself and my daughter. Facilities in room were perfect for our needs.
Stayed 3 nights in Jul 2024

8/10 Good

marlina

Travelled with family
The property is no longer new, a bit old but is well maintained and clean
Stayed 1 night in Jul 2024

2/10 Terrible

Christine

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My room had black mould in the bathroom the tv remote didn’t work I got another one that wouldn’t turn the tv off. Front desk staff were more interested in talking to one another than helping you. I wouldn’t recommend this hotel to anyone the Radisson next door had cheaper rooms so l found out after my stay
Stayed 1 night in Jul 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, close proximity to QV market
Stayed 3 nights in Jul 2024

10/10 Excellent

Chin Poh, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Front desk personnel very helpful.
Stayed 7 nights in Jul 2024

8/10 Good

Eunyoung

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2024