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Novotel Melbourne Airport

4.0 star property

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Photo gallery for Novotel Melbourne Airport

Meeting facility
Exterior
Breakfast and dinner served, Italian cuisine
Exterior
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Room service
  • Bar
  • Free airport shuttle
  • Breakfast available

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Breakfast and dinner served, Italian cuisine

Ibis Styles Melbourne Airport

  • Spa
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (375)
The price is €119
for 1 room
includes taxes & fees
17 Mar - 18 Mar
Ibis Styles Melbourne Airport

About this property

Novotel Melbourne Airport

Hotel with free airport shuttle, near URBNSURF Sports Park
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna, and a conference center are onsite. Change of towels is available on request.
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Novotel Melbourne Airport, you'll be within walking distance of URBNSURF Sports Park. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Boccata
  • Buffet breakfast served daily for a fee
  • Valet parking, self parking, and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a sauna, and fitness classes
  • Just a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre
  • Free airport and local-area shuttle service
Novotel Melbourne Airport offers its guests an indoor pool, a 24-hour health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and coworking spaces. Event space at this hotel measures 4015 square feet (373 square meters) and includes a conference center. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Novotel Melbourne Airport. An area shuttle within 400 meters and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. A complete renovation of Novotel Melbourne Airport was completed in July 2024.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 40 per night)
  • Secured valet parking on site (AUD 69 per stay)
  • Secured extended parking on site (AUD 40 per night)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 400 metres

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:00 AM: AUD 40.00 for adults and AUD 20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Boccata
  • Small Holdings
  • Amber State Taphouse
  • Boccata Wine Bar

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Billiards/pool table
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (4015 square feet of space)
  • Coworking spaces
  • Meeting rooms - 16

Outdoors

  • Nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 203
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – July 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 40 per night
  • Secured valet parking fee: AUD 69 per stay
  • Secured extended parking fee: AUD 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Novotel Melbourne Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's all mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 147 reviews
Rating 8 - Good. 30 out of 147 reviews
Rating 6 - Okay. 15 out of 147 reviews
Rating 4 - Poor. 4 out of 147 reviews
Rating 2 - Terrible. 4 out of 147 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel right at the terminals
Very comfortable quiet hotel and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Very clean and comfy
Stayed 1 night in Nov 2024

6/10 Okay

Raoul, Roseville

Business traveller
Liked: Cleanliness
A bed for the night in a soulless hotel, though on plus side, super convenient to the airport. Check-In experience poor - self-serve machines not working (get most of way through process then failed at last step, frustrating). Long, slow queues. Food expensive.
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Travelled with family and small children
Liked: Cleanliness
The room was stunning, nice view, but we did complain about the air con not cooling the room down. We had to just cope with it all night and we didn’t get the best sleep. For the price I am disappointed due to this . Also the parking is a lot ontop of the fee for the room. The parking people were rude.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

keith

Stayed 1 night in Oct 2024

8/10 Good

kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very clean, nice service
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really great new and fresh hotel for an overnight stay at Melbourne airport. Was let down by lack of food options when I arrived at 10 pm - no bar food and room service limited. Could cater better for travellers who often come in with very little food on board and need something fresh and tasty! Also no water in the room! Crazy really. Breakfast was rushed and not a lot of choices. Finishing at 10 seems right of people have come in late!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Wizv

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great location for transit stay
Stayed 1 night in Nov 2024

10/10 Excellent

Vikas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Stellar Experience, Thanks to Exceptional Servic
I recently stayed at Novotel Melbourne Airport, and while my stay was top-notch, I did encounter a bit of a billing hiccup—a double charge that was accidentally made on two separate cards. Initially, it looked like a double transaction, but as it turned out, it was just the bank freezing the amount temporarily. Seven days later, everything cleared up. What made this experience surprisingly enjoyable was Leila Mahyari, the Rooms Division Manager, who took this little glitch under her wing and made it her mission to resolve it. From promptly replying to my emails to actively following up with both accounts and the bank, Leila went above and beyond in her support. She was quick, diligent, and always two steps ahead. Thanks to Leila, I left Melbourne feeling that the Novotel team truly cares about their guests. Novotel, you’ve got a gem in her! To anyone thinking about staying here, rest assured that you’ll be in capable, caring, and (may I add, beautiful!) hands.
Stayed 1 night in Nov 2024

6/10 Okay

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A lack of staff for check-in and check-out (each time I've stayed) is frustrating. This is a great hotel in terms of location, price and room quality. Please put on more staff so the waiting time at check in and check out isn't > 10 mins!
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get from Melbourne airport if arriving late at night. Very comfortable and great rooms. Breakfast in the mornings is worth having
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness centre great, pool very good. Room was clean and good for a night stay prior to a flight.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet and convenient for our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Clean and new. Great location next to the airport. Short walk to the terminal which was required after a great breakfast buffet. There was also a shuttle if you don’t want to walk.
Stayed 1 night in Oct 2024

6/10 Okay

steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New property which means in good shape but automated check in seems strange and unipersonal. Then having staff that knows little about the hotel or the area it’s an airport makes it a strange experience but Check in and out was speedy and that’s the positive. Room was comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for the airport and the hotel is beautiful. Restaurants close at 10 and then room service is limited so you will need to use delivery for any after hours meals if you arrive after 10.
Stayed 1 night in Oct 2024

4/10 Poor

Fiona, Glen Waverley

Liked: Cleanliness
Disliked: Property conditions & facilities
The one staffer on at 5am did his best. But booked wakeup call didn't happen, shuttle to airport was late, and dual function shower only operated one way. Room service was good. Bed very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Laurel

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay before early flight
Great hotel for stay when travelling. Close to the airport. Very convenient
Stayed 1 night in Oct 2024

8/10 Good

Mathias

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024