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Novotel Melbourne Airport

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Melbourne Airport

Meeting facility
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Breakfast and dinner served, Italian cuisine
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service
  • Free airport shuttle
  • Parking available

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    ‪4 min drive‬
  • Westfield Airport West Shopping Centre
    ‪7 min drive‬
  • DFO Essendon Shopping Center
    ‪15 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

Superior Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

PARKROYAL Melbourne Airport

Pool
Hot tub
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1734)
The price is €193
for 1 room
includes taxes & fees
13 Feb - 14 Feb
PARKROYAL Melbourne Airport

About this property

Novotel Melbourne Airport

Hotel with free airport shuttle, near URBNSURF Sports Park
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a 24-hour health club, a sauna, and a conference center are onsite. Change of towels is available on request.
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Novotel Melbourne Airport, you'll be within walking distance of URBNSURF Sports Park. Features include free WiFi in public areas, a free roundtrip airport shuttle, and a free area shuttle.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Boccata
  • Buffet breakfast served daily for a fee
  • Valet parking, self parking, and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym, a sauna, and Pilates classes
  • Just a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre
  • Free airport and local-area shuttle service
Novotel Melbourne Airport offers its guests an indoor pool, a 24-hour health club, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include 16 meeting rooms and coworking spaces. Event space at this hotel measures 4015 square feet (373 square meters) and includes a conference center. Spa services, multilingual staff, and concierge services are also featured at the business-friendly Novotel Melbourne Airport. An area shuttle within 400 meters and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. A complete renovation of Novotel Melbourne Airport was completed in July 2024.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 5:30 AM to 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 30 per night)
  • Secured valet parking on site (AUD 65.00 per stay)
  • Secured extended parking on site (AUD 30.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 400 metres

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:00 AM: AUD 40.00 for adults and AUD 20.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Boccata
  • Small Holdings
  • Amber State Taphouse
  • Boccata Wine Bar

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Billiards/pool table
  • Indoor pool
  • Pilates classes
  • Sauna
  • Spa services
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (4015 square feet of space)
  • Coworking spaces
  • Meeting rooms - 16

Outdoors

  • Nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 203
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property – July 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 30 per night
  • Secured valet parking fee: AUD 65.00 per stay
  • Secured extended parking fee: AUD 30.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Novotel Melbourne Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's all mobile app before check-in.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 117 reviews" "
Rating 8 - Good. 26 out of 117 reviews" "
Rating 6 - Okay. 13 out of 117 reviews" "
Rating 4 - Poor. 2 out of 117 reviews" "
Rating 2 - Terrible. 0 out of 117 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient
Clean and new. Great location next to the airport. Short walk to the terminal which was required after a great breakfast buffet. There was also a shuttle if you don’t want to walk.
Stayed 1 night in Oct 2024

6/10 Okay

steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New property which means in good shape but automated check in seems strange and unipersonal. Then having staff that knows little about the hotel or the area it’s an airport makes it a strange experience but Check in and out was speedy and that’s the positive. Room was comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for the airport and the hotel is beautiful. Restaurants close at 10 and then room service is limited so you will need to use delivery for any after hours meals if you arrive after 10.
Stayed 1 night in Oct 2024

4/10 Poor

Fiona, Glen Waverley

Liked: Cleanliness
Disliked: Property conditions & facilities
The one staffer on at 5am did his best. But booked wakeup call didn't happen, shuttle to airport was late, and dual function shower only operated one way. Room service was good. Bed very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Laurel

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay before early flight
Great hotel for stay when travelling. Close to the airport. Very convenient
Stayed 1 night in Oct 2024

8/10 Good

Mathias

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was easy and nothing was too much trouble.
Stayed 1 night in Oct 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location and room in very good condition. Somewhat disappointed at slow check in with the self-checkin not working. Also disappointed at lack of glasses in room to drink water, forcing us to use expensive water from in room fridge as very late at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

8/10 Good

Dorothee

Travelled with family
Liked: Staff & service, property conditions & facilities
The beds were very comfortable. The bathroom was well fitted. We loved the pool. Breakfast was delicious. We booked the location for convenience to the airport & included shuttle bus. However on our night of arrival the shuttle bus was not available. There was a huge line at checkin due to a cancelled flight. It was not communicated that you don‘t have to wait in line with an existing reservation. I only found out as I asked at the seperate Ibis checkin, after waiting in line for a considerate amount of time.
Stayed 1 night in Oct 2024

10/10 Excellent

Fleur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property os spacious and beautifully designed. A very restful experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mad place to stay at very clean rooms and friendly reception team
Stayed 2 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, very polite staff…will continue to stay at the Novotel brand hotels.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

william

Stayed 1 night in Aug 2024

6/10 Okay

Ruvin

Liked: Cleanliness, amenities, property conditions & facilities
I had to call 3 times to the service desk for a simple maintenance problem. The third time they even did not answer.
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great airport hotel
Fantastic Airport hotel. Hasn’t been open long and it’s got that new vibe. The gym is the best hotel gym I’ve ever seen. Room service prices were a bit expensive but guess that’s expected at a nice hotel now
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem I had was with the in room air conditioner. I couldn’t turn off our turn down. The restaurant was first class, amazing meal and staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, although just a bit far if you have big bags. Really nice staff, super awesome gym. The restaurant is acceptable and breakfast pretty good.
Stayed 2 nights in Sep 2024

6/10 Okay

Susan

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful room, very comfy beds, great breakfast, the only downside, staff don’t seem to smile when you say hello, and our lunch and dinner were served cold, cold burger and cold chips, staying again one night next week, so hopefully no cold food
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

6/10 Okay

Suzsan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great hotel close to airport, our room date included a shuttle and breakfast. Arrived from UK at 10pm no shuttle, an hour in the gold with elderly travellers all waiting for a non existent shuttle. Did find later about a ‘Uber/taxi’ strike which prevented it working that night but seemed not to affect any of the other hotel shuttles which zoomed back and forth. That was by email, I never got in the 12 hour flight. Also no pickup from the hotel for half a dozen calls. Then had to get a taxi, $27 for 3 min drive, but did not get a receipt so could not be reimbursed. Finally to check in, confirmed we are all getting breakfast included in the price of the rooms, our friends to room 209, us to 249 Room 249 doesn’t exist !!! So back down to get the right room my husband goes, new room on the 5th floor but me and the luggage are on 2nd floor which can’t be accessed by a 5 th floor card . Anyway, finally get to sleep. Great room, no complaints. Go for breakfast to find neither rooms are on the list. On the last nerve I had, the dining room manager was ever so kind and let us have breakfast, which was also very good. But the stress this whole booking took on our group was extreme. Suggestion, stay by all means, great room and breakfast BUT make sure you arrive within business hours and triple check every part of your booking.
Stayed 1 night in Sep 2024