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Mercure Melbourne Therry Street

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Melbourne Therry Street

View from property
Exterior
Minibar, in-room safe, desk, blackout curtains
Exterior
Privilege, Studio, 1 Queen Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
43 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    4 min walk
  • Melbourne Central
    5 min walk
  • University of Melbourne
    11 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Studio, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Studio, 1 Queen Bed

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Studio, 1 Queen Bed

Privilege, Studio, 1 Queen Bed

Privilege, Studio, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Studio, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

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Room

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for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About this property

Mercure Melbourne Therry Street

Hotel with a 24-hour front desk, a quick walk to Queen Victoria Market
Along with a business center, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Mercure Melbourne Therry Street offers 80 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Melbourne Therry Street. During your stay, you're just a quick walk from Queen Victoria Market. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Just a 4-minute walk from Queen Victoria Market and 5 minutes by foot from Melbourne Central
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Melbourne Therry Street.

This 4-star Melbourne hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • This property does not have any lifts

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Minibar
  • Fridge
  • Stovetop

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mercure Melbourne Therry Street
Mercure Therry Street
Mercure Therry Street Hotel
Mercure Therry Street Hotel Melbourne
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry
Mercure Melbourne Therry Street Hotel
Mercure Melbourne Therry Street Melbourne
Mercure Melbourne Therry Street Hotel Melbourne

Mercure Melbourne Therry Street Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 272 out of 1007 reviews" "
Rating 8 - Good. 463 out of 1007 reviews" "
Rating 6 - Okay. 161 out of 1007 reviews" "
Rating 4 - Poor. 78 out of 1007 reviews" "
Rating 2 - Terrible. 33 out of 1007 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Glenn

Business traveller, Travelled with partner
Liked: Staff & service
I was taught "If you've nothing nice to say, don't say it!"
Stayed 2 nights in Jul 2024

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, fantastic location. Cooking facilities gives options, but heaps of dining choices close by. Great transport links. A lick of paint wouldnt hurt. Iverall highly recommend
Stayed 6 nights in Jul 2024

8/10 Good

Junjun, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Michael, Honolulu

Liked: Cleanliness, staff & service
Pretty good room but essentially no hotel lobby. The hotel is basic and functional and fine.
Stayed 6 nights in May 2024

10/10 Excellent

Adriana

Stayed 2 nights in Apr 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent staff
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 5 nights in Apr 2024

8/10 Good

Louisa

Travelled with group
Liked: Cleanliness, staff & service
Staff were very friendly and helpful. Room was clean though the couch looked a bit rough and carpet looked like it needed a deep clean. Bathroom and shower were excellent. Kitchen was good. TV was an big issue for me. It wouldn't connect to a channel until I had to switch the mains power off to the room and back on again to get it to connect (I did this as per concierge advice), sometimes I had to run through this process 2-3 times before I got a a channel. When I say A channel, that's what I meant, I only had a choice of one channel. On top of that, my friend is registered deaf, she can hear with special hearing aids but likes the text on when watching TV and even that didn't work, so that aspect dampened an otherwise good experience.
Stayed 3 nights in Mar 2024

8/10 Good

Wayuphat, Saraphi

Travelled with partner
The cleaner didn't change the blankets once the room was arranged.
Stayed 6 nights in Mar 2024

8/10 Good

Simone

Stayed 6 nights in Feb 2024

6/10 Okay

Yoko

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bathroom/toilet is clean
Stayed 4 nights in Feb 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful reception staff. A lovely stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Winney and other staff were superb
Stayed 16 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the price.
Exceeded expectations. Large room, kitchenette, big window, not much of a view though.
Stayed 10 nights in Jan 2024

10/10 Excellent

Shimin Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room with great cleaning service daily. Friendly and helpful staff.
Stayed 18 nights in Dec 2023

6/10 Okay

Geoff

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was adequate. Wi fi non existent. Bathroom ordinary, no where to hang towels or place toiketries bag
Stayed 4 nights in Nov 2023

6/10 Okay

Kellie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were nice and accommodating. No actual business centre. Good enough place to lay your head. This hotel has permanent residents - some of whom do not like tourists and are very vocal about that.
Stayed 7 nights in Nov 2023

10/10 Excellent

Carolyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The studio apartment I stayed in was fantastic! Recently refurbished, super clean and I could even open a window! Reception were very helpful, I highly recommend.
Stayed 2 nights in Nov 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
Staff outstanding, comfortable and clean, but some noise from people walking around upstairs in level above
Stayed 3 nights in Nov 2023

8/10 Good

Joanne Rosina

Travelled with family
Liked: Cleanliness, staff & service
the hotel is in a good location for public transport. But could do with a freshen up
Stayed 9 nights in Nov 2023

2/10 Terrible

Rahamathulla

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

Ivana

Travelled with family
Liked: Cleanliness, staff & service
The property was in a good stop for what we were doing in Melbourne. I was under the assumption that Mercure Hotels where one of the better named hotels. I must say that I was a little disappointed in how run down this hotel is and needs a lot of Maintenace.
Stayed 2 nights in Oct 2023

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean facilities. Staff very helpful. Parking is at a cost but discount applied. Heater wasn’t working.
Stayed 2 nights in Oct 2023

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that Mecure have still not returned the $100 security bond i had to pay. Its over 2 weeks. We left the room in at a high standard. They have not contacted me either, leaving it to me to still action.
Stayed 4 nights in Sep 2023

10/10 Excellent

Haydon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023