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Mercure Melbourne Albert Park

4.0 star property

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Photo gallery for Mercure Melbourne Albert Park

Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
65 Queens Road, Melbourne, VIC, 3004
  • St Kilda Road
    ‪5 min walk‬
  • Crown Casino
    ‪5 min drive‬
  • Melbourne Cricket Ground
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

View all photos for Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

Superior Suite, 1 Bedroom, Lake View

  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Room, 1 King Bed, Lake View

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 1 King Bed, Lake View

  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium)

Family Room, Multiple Beds (Premium)

  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 63 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

View Melbourne

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1004)
The price is €95
for 1 room
includes taxes & fees
24 Apr - 25 Apr
View Melbourne

About this property

Mercure Melbourne Albert Park

Lakefront hotel with a fitness center and a sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Melbourne Albert Park offers 209 accommodations with safes and coffee/tea makers. 40-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Mercure Melbourne Albert Park. During your stay, you're just a quick walk from St Kilda Road. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy local cuisine at Windows Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Steps from Albert Park Lake and 5 minutes by foot from St Kilda Road
Mercure Melbourne Albert Park offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Melbourne Albert Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Windows Restaurant - Overlooking the golf course and garden, this fine-dining restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Espresso Bar - Overlooking the golf course and garden, this café specializes in Modern European cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Atrium bar & lounge - Overlooking the golf course and garden, this cocktail bar specializes in local cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi is limited to 24 hours per day (3-device limit)
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free for up to 24 hours per day (3-device limit)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 38 for adults and AUD 38 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Atrium bar & lounge
  • Espresso Bar
  • Windows Restaurant

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (210 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 38 for adults and AUD 38 for children
  • Covered self parking fee: AUD 25 per day
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 24 hours per day (3-device limit). WiFi in public areas is also free for up to 24 hours per day (3-device limit).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Albert
Mercure Albert Hotel
Mercure Albert Hotel Melbourne Park
Mercure Melbourne Albert Park
Mercure Melbourne Park
Mercure Melbourne Albert Park Hotel
Mercure Albert Park Hotel
Mercure Albert Park
Mercure Melbourne Albert Park Hotel
Mercure Melbourne Albert Park Melbourne
Mercure Melbourne Albert Park Hotel Melbourne

Mercure Melbourne Albert Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 349 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 103 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brooke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Tarvia

Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Everything i needed
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only criticism I would have is that the bathroom could do south an update. Otherwise excellent otherwise
Stayed 1 night in Jan 2025

6/10 Okay

Catherine

Liked: Staff & service
Disliked: Amenities
Nice staff Limited amenities in room
Stayed 1 night in Dec 2024

6/10 Okay

Efraim Asouline

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room servicing was below average. Out of a 9 night stay it was cleaned perhaps twice. The cleaners would come to service the room at 5-6 pm despite the please clean signage being there all day. Concierge was lovely.
Stayed 9 nights in Dec 2024

6/10 Okay

Tim

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a Hotel - what do you want? Everyone demands a review! It’s a good Hotel The staff were superb You can go there
Stayed 4 nights in Dec 2024

2/10 Terrible

Geoffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Dreadful stay.Asked to check in online we did. Still took over half hr as computers were offline staff didn’t know what to do. We had xmas dinner which was the worst meal we have ever had. Room was old shower was over a bath we are both in our late seventies could not get in or out to shower. Rang housekeeping to get slip mat for bath No answer after three attempts.So no shower for two days. left early to go home for a shower. Would not stay again. Staff not well trained and really didn’t care
Stayed 2 nights in Dec 2024

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in front of Albert Park
Great hotel, right in front of albert park. Room was outdated but rest of hotel has been renovated
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in peaceful location close to the city
We had a lovely overnight stay for Christmas and boxing day. Dinner at windows restaurant after pre dinner drinks at the bar. Woke to take a beautiful walk around albert park lake which is just acroos the road. Tasty breakfast with all you need then worked itnoff in the well equipped gym before checking out.
Stayed 1 night in Dec 2024

6/10 Okay

Jonathan

Disliked: Property conditions & facilities
Dirty spoons in the restaurant. Whole place looks tired. Quiet, with easy tram access.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

10/10 Excellent

john

Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Stayed 3 nights in Nov 2024

10/10 Excellent

sandra

Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jeffrey

Business traveller
Disliked: Cleanliness, staff & service
Pullman? Not really!
Housekeeping was sloppy. All coffee in the room was decaf even when I asked for regular. The room wasn’t cleaned unless I asked and then it was poorly done. The restaurant service was sloppy and the food cold. Bartender in the day didn’t know what drinks were nor was she able to differentiate between scotch or bourbon or Irish whiskey.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, rooms not quite as modern but clean and adequate. Staff were super helpful and friendly. If you are looking for a clean and comfortable stay at a great price this will suit
Stayed 3 nights in Nov 2024

10/10 Excellent

Krystel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Laura

Stayed 3 nights in Nov 2024

8/10 Good

Davina

Business traveller, Travelled with partner
Liked: Staff & service
Booked premier room expecting it to be upmarket but decor / finish was dated needing refresh. Shower had good pressure. Only 2 pillows on. Bed with two staying and only one spare in closet with no pillowslip. Stayed several nights and room was never cleaned - had to ask for clean towels.
Stayed 3 nights in Nov 2024

4/10 Poor

astrid

Stayed 2 nights in Nov 2024

8/10 Good

Heidi

Stayed 2 nights in Nov 2024

10/10 Excellent

Dante

Business traveller
Liked: Cleanliness, staff & service, amenities
The suite was lovely, spacious and well equipped. I chose this hotel for their fitness centre, and it is probably the best hotel gym I've ever seen. Room service was great, though the menu is very slim on options considering the price point being quite high. Overall, a great stay.
Stayed 2 nights in Nov 2024