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InterContinental Melbourne The Rialto, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Melbourne The Rialto, an IHG Hotel

Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, open 6:30 AM to 10:30 PM, free pool cabanas, pool loungers
Property amenity
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
495 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    1 min walk
  • Flinders Lane
    2 min walk
  • SEA LIFE Melbourne
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    26 min drive

Room options

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access (Separate Bath)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Club lounge access (Separate Bath)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed

Room amenity

Suite, 1 Single Bed

  • Sleeps 4
  • 1 Twin Bed

View all photos for Signature Suite, 1 Single Bed

Signature Suite, 1 Single Bed

Signature Suite, 1 Single Bed

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds (Family Room)

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds (Family Room)

  • 36 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Club lounge access

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Club lounge access

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (View)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

InterContinental Melbourne The Rialto, an IHG Hotel

Luxury Melbourne hotel in Melbourne Central Business District with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Change of towels is available on request.
InterContinental Melbourne The Rialto, an IHG Hotel offers 253 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Botanica Wellness Spa & Clinic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at InterContinental Melbourne The Rialto, an IHG Hotel. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Alluvial Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to hot stone massages, body scrubs, or facials at Botanica Wellness Spa & Clinic
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino
InterContinental Melbourne The Rialto, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 4306 square feet (400 square meters) and includes a conference center. A spa tub, a sauna, and spa services are also featured at the luxury InterContinental Melbourne The Rialto, an IHG Hotel. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Alluvial Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Ronnie's - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Bluestone Lounge Bar - Onsite wine bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and public transport

  • Secured covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: AUD 48 for adults and AUD 28 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Alluvial Restaurant
  • Ronnie's
  • Bluestone Lounge Bar

Things to do

  • Art gallery
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4306 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 48 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 7249

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

InterContinental Melbourne The Rialto, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1016 reviews" "
Rating 8 - Good. 227 out of 1016 reviews" "
Rating 6 - Okay. 68 out of 1016 reviews" "
Rating 4 - Poor. 58 out of 1016 reviews" "
Rating 2 - Terrible. 18 out of 1016 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

The staff went above and beyond to accommodate after I had made an error with dates, so was very happy
Stayed 1 night in Aug 2024

10/10 Excellent

Quarn, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, can provide great info and really helpful. Thumbs up.
Stayed 3 nights in Aug 2024

6/10 Okay

Samridh

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and great breakfast.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, we will be back for sure.
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best comfortable bedding
Upgraded to a Junior Suite - huge room and bed was so comfortable. The Lounge breakfast was very good. Recommend a stay here.
Stayed 1 night in Jul 2024

4/10 Poor

Rumei

Travelled with group
Disliked: Staff & service, property conditions & facilities
The administration seems slow. The safe was not working in my room, the front desk kept saying would send maintenance for it. But it was never repaired and replaced. At the end, they would say oh, most safes in this hotel were not working, you can put important in their safe. Why din't they say it at the beginning. The facility is also old.
Stayed 2 nights in Jul 2024

4/10 Poor

Ben

Disliked: Cleanliness, staff & service, property conditions & facilities
Not 5 stars they wish!
Stayed 2 nights in Jul 2024

8/10 Good

Grace

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Gorgeous architecture, in need of some refurbishing, average service, and extremely thin walls. Average experience, nothing spectacular. Is it 5 stars? Imo, not quite.
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfy beds, little tired.
Overall nice stay - good location, the staff are friendly - the rooms are a little tired, could do with a bit of a freshen up, the rooms are not quite the five star you might expect. But the beds are comfy and sleep was pretty good - albeit, don't expect a sleep in, as the breakfast restaurant is right outside the windows.
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm, updated with contemporary rooms and features, and located with convenient access to Melbourne Cbd and Soutbank.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ana, Marsden Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location
Good hotel and very conveniently located. Staff were terrific and room was comfortable. Breakfast was terrific with plenty of options
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Lee Wai

Travelled with family
The stay was overall pleasant. The rooms are clean , staff are friendly. As a 5 stays hotel, I expect the bathroom to be bigger and swimming pool facilities would be better (with separate shower and toilets)
Stayed 4 nights in Jun 2024

10/10 Excellent

Florence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kylie Jane

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 4 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Central location with most attractions in walking distance. The fre tram service around the Central Business District is nearby and runs frequently. For sports fans, the Melbourne Cricket Ground (MCG) and the Rod Laver Arena are also nearby. Excellent breakfast but would recommend dining elsewhere for lunch or dinner as the menu is a bit limited and was not to my taste.
Stayed 6 nights in Jun 2024

8/10 Good

Rubens

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast, friendly & professional staff
Professional and friendly staff, and the amazing buffet breakfast made our stay extra special.
Stayed 1 night in Jun 2024

8/10 Good

Kylie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and lovely hotel, did have to ask for housekeeping every day which I thought was unusual
Stayed 3 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel. Staff were extremely accommodating. Excellent location.
Stayed 2 nights in Jun 2024

8/10 Good

Lucy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Great breakfast. Swimming pool and spa needs a reno and upgrade. Also sadly not much natural light in the building. Overall ok experience.
Stayed 1 night in Jun 2024