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InterContinental Melbourne The Rialto by IHG

5.0 star property

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Photo gallery for InterContinental Melbourne The Rialto by IHG

Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Property amenity
Indoor pool, open 6:30 AM to 10:30 PM, free pool cabanas, pool loungers
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Gym
  • Parking available

Explore the area

Map
495 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Flinders Lane
    ‪2 min walk‬
  • SEA LIFE Melbourne
    ‪4 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

Junior Suite, 1 King Bed, Club lounge access (Up to 2 Guests)

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access (Separate Bath)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Club lounge access (Separate Bath)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Signature Room, 1 King Bed

Signature Room, 1 King Bed

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds (Family Room)

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds (Family Room)

  • 36 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

Classic Room, 1 King Bed, Accessible Bathtub

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Club lounge access

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Club lounge access

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (View)

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed (View)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, minibar, in-room safe

Premium Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

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  • Pool
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4.4 out of 5, Excellent, (1000)
The price is €181
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

InterContinental Melbourne The Rialto by IHG

Luxury Melbourne hotel in Melbourne Central Business District with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a sauna. Change of towels is available on request.
InterContinental Melbourne The Rialto by IHG offers 253 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Botanica Wellness Spa & Clinic has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Our customers tell us they can't get enough of the breakfast at InterContinental Melbourne The Rialto by IHG. During your stay, you're just a quick walk from Collins Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Alluvial Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, Ayurvedic treatments, or Thai massages at Botanica Wellness Spa & Clinic
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Melbourne Convention and Exhibition Centre and Crown Casino
InterContinental Melbourne The Rialto by IHG offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 11 meeting rooms, and limo/town car service. Event space at this hotel measures 4306 square feet (400 square meters) and includes a conference center. A hot tub, a sauna, and spa services are also featured at the luxury InterContinental Melbourne The Rialto by IHG. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekends from 7:00 AM and 11:00 AM.
Alluvial Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Ronnie's - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
Bluestone Lounge Bar - Onsite wine bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi is limited to 30 minutes per day
  • Available in some public areas: Free WiFi and wired Internet
  • WiFi in public areas is free for up to 30 minutes per day

Parking and public transport

  • Secured covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee weekends 7:00 AM–11:00 AM: AUD 48 for adults and AUD 28 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Alluvial Restaurant
  • Ronnie's
  • Bluestone Lounge Bar

Things to do

  • Art gallery
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4306 square feet of space)
  • Meeting rooms - 11

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 48 for adults and AUD 28 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 7249

We should mention

  • Pool access available from 6:30 AM to 10:30 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 30 minutes per day. WiFi in public areas is also free for up to 30 minutes per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

InterContinental Melbourne
InterContinental Melbourne Rialto
InterContinental Rialto
InterContinental Rialto Hotel
InterContinental Rialto Hotel Melbourne
InterContinental Rialto Melbourne
Melbourne InterContinental
Melbourne Rialto
Rialto InterContinental
Rialto Melbourne
Intercontinental Melbourne The Rialto Hotel Melbourne
InterContinental Melbourne Rialto Hotel

InterContinental Melbourne The Rialto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service
Bad night out
Rough stay at usually a great hotel. Had no one at valet and front desk was very little help at checkin. Overnight our refrigerator must have died, as all the food we bought at a festival was ruined in the morning and the front desk again did nothing but take my name and number with the promise of a call from a manager, which still has not occurred. In fact, the front desk was more interested in charging the $80 for parking than the $150 in ruined food. And for $80 valet it shouldn’t take 20 minutes to park and 20 to retrieve your car. Usually this is a great hotel and stay often for work, but it was not good for a night away with my wife.
Stayed 1 night in Nov 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and historic building. Pool and gym are excellent, and the staff/service is top notch. For the price of a room the WiFi could be quicker and a wider range of TV channels provided - but very minor complaints. Overall fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Tija

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

BENJAMIN

Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Phuong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding facility and staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana

Liked: Staff & service
Stayed 7 nights in Oct 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was neat and clean, but quite small - adequate. However, comminucation with the hotel has been very difficult. I was charged twice for the room and have been finding it very difficult to contact the hotel to arrange refund. No response for two days so far!
Stayed 1 night in Oct 2024

8/10 Good

Diana

Business traveller
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 👍
Stayed 1 night in Oct 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Jul 2024

10/10 Excellent

Youngmin

Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Mathew

Stayed 1 night in Oct 2024

4/10 Poor

Sudhir

Disliked: Staff & service
Not worth it
The place was comfortable enough as you would expect, however anlot cam be said for the house keeping or lack of it. Also, getting a room below the gym, not a great idea, as people are dropping weights. We asked to move to another room, which they were happy with, however the room they moved us to was a much smaller room, although we were told it was the same category. Afer making a fuss, were we moved to a larger room. Just a lot of unnecessary drama.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities were fantastic, they were very helpful with all our requests. The restaurant in the hotel, Ronnie’s, was delectable with beautiful food shared between everyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the buffet breakfast! overall, the entire experience was fantastic; the service, food, amenities, and location. Beautiful building too. Would definitely stay again.
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer service
At checkin, the person was rude; asked for two room keys and was told only one key & there was one in the room to run the lights; went to room, there wasn’t a key in room so went back to ask for one; Had breakfast in hotel- first day, person before me got a tour of options, for me they couldn’t get tea order correct; second morning- I was seated on one table, went to get food and they had sat another family at my table & also got the tea order wrong.
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Snjezana

Stayed 3 nights in Sep 2024

8/10 Good

Pietro

Liked: Cleanliness, staff & service, property conditions & facilities
all good :)
Stayed 3 nights in Sep 2024

10/10 Excellent

simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location was amazing and all the staff were very friendly and accommodating, we were able to check in early on arrival and able to leave our luggage safely on check out. Can not recommend highly enough!!!
Stayed 2 nights in Sep 2024