Imagine Marco

4.0 star property

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Photo gallery for Imagine Marco

Outdoor pool
Outdoor pool
55-inch flat-screen TV with digital channels, TV
Outdoor pool
Executive Two Bedroom Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Barbecue grill
  • Gym
  • Washer
  • Outdoor space

Explore the area

Map
42-48 Balston Street, Southbank, VIC, 3009
  • Southbank Promenade
    ‪10 min walk‬
  • Melbourne Convention and Exhibition Centre
    ‪11 min walk‬
  • Crown Casino
    ‪12 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

Two Bedroom Junior Sky Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Two Bedroom Junior Apartment

  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Two Bedroom Junior Apartment - Unserviced

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

One Bedroom Sky Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Executive Two Bedroom Apartment

  • 9 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

One Bedroom Apartment

  • 51 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Two Bedroom Sky Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Apartment

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Two Bedroom Apartment - Unserviced

  • 72 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Executive Two Bedroom Sky Apartment

  • 97 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

One Bedroom Apartment - Unserviced

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Imagine Marco

Aparthotel with a fitness center, near Crown Casino
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a meeting room. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Imagine Marco offers 176 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
The clean apartments at Imagine Marco get high marks from our customers. During your stay, you're just a quick walk from Southbank Promenade. You'll find features like free WiFi in public areas, plus an outdoor pool and a gym. Built in 2016, this upscale aparthotel has 176 apartments on 39 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the clean accommodations
  • 12 minutes by foot from Crown Casino and a 2-minute drive from SEA LIFE Melbourne
Imagine Marco offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A terrace, barbecue grills, and tour/ticket assistance are also featured at Imagine Marco.

This 4-star Melbourne aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • 55-inch flat-screen TV with digital service

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Step-free path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 176 rooms
  • 39 floors
  • 2 buildings
  • Built in 2016

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card on the date of arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Imagine Marco Apartment Southbank
Imagine Marco Apartment
Imagine Marco Southbank
Imagine Marco Southbank
Imagine Marco Aparthotel
Imagine Marco Aparthotel Southbank

Imagine Marco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 898 out of 1795 reviews
Rating 8 - Good. 580 out of 1795 reviews
Rating 6 - Okay. 203 out of 1795 reviews
Rating 4 - Poor. 64 out of 1795 reviews
Rating 2 - Terrible. 50 out of 1795 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jacqueline Lee

Travelled with partner
Liked: Amenities
This apartment is a bit of a mixed bag. Great location with proximity to Southbank, and terrific views from the 33rd floor Apartment has a balcony but no outdoor furniture. It could also have been cleaner - baked on grime around the gas cooktop burners, and a dried food spill on the arm of the leather couch in the living room. Fridge, microwave and rest of apartment was fine though. Kitchen layout is awkward with microwave in a bench recess that means the door only half opens before jamming against the side of the cooktop. Annoying and also dangerous for getting hot things out. Good and effective AC, but it made a high pitched whine that was annoying. Bedroom was a real squeeze, with not enough room at the foot of the bed to get past without bumping into the wall mounted tv, and the bed was uncomfortably soft. Good pillows though. Bathroom was clean and functional, but I don't recommend the clothes washer/dryer for drying items eg towels if you need them any time soon. 3 hours to dry 4 towels. Pool area was lovely but no towels available there, and very limited seating. Pool is quite small too - a lap pool that is 1.2m deep all along, and really only wide enough for 1-2 people to swim in at a time and no place to sit in the water or pool enclosure itself, so not really suitable for anyone with young kids. Overall it wasn't bad for a few days and nights and the location is great, but will probably look for something better next time we go to Melbourne.
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, room comfort
Nice apartment-hotel, would stay again
Convenient location for supermarket and 600m to Southbank riverside. Nice apartment-hotel room, with good views of the Bay and Albert Park from the 30th floor. Would definitely stay again. Grateful to the lady at check-in who sorted my room for me when the first one wasn't quite what I thought I'd booked. Didn't use the pool but it looked good. Gym looked okay.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert Edward

Liked: Cleanliness, amenities, property conditions & facilities
Close to the city
Stayed 2 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
A great place to stay
Stayed 2 nights in Nov 2024

2/10 Terrible

Toni

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I never stay there again They charge me for towels 8$ each towel I been everywhere in the world Thats the first time in my life someone charge me for towels Please be careful guys they are money hungry people
Stayed 2 nights in Oct 2024

8/10 Good

Michael

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Position of this hotel was really good, check-in fast and easy. Everything was good execpt the condition of cleaness. The room, kitchen and living room was terrible dusty during and before our stay. The housekeeper was terrible because when they came they just made the top part of the bed and nothing else. When we arrived we found the underwear in the balcony, so it’s meaning that probably the housekeeper didn’t made a room before the next host. Hopfully cleaner get improve in future because the rest was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

PAOLINA

Liked: Cleanliness, property conditions & facilities
I would recommend to stay at imagine Marco the staff were friendly & professional & helpful & clean. The only downfall is they don’t have a car park
Stayed 2 nights in Oct 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities
Booked through lastminute.com.au and told upon arrival that the room i had booked was sold out ( sky high room lvl 20 ) and was given a room on level 13 and told that it was my fault for not booking direct through the hotel so they were unwilling to help resolve the issue but i was assured i would love the view from my room.. my view was of the entrance to the burnley tunnel so that was disappointing to say the least but otherwise my stay was pleasant, quiet and uninterrupted.
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great view of the bay, spotlessly clean. All facilities working and well positioned. We had everything we needed
Stayed 2 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
I was a bit concerned re the negative reviews I read after booking, however nothing to worry about at all. Great helpful staff, clean room, comfy bed, fabulous water pressure in shower, double glazed windows so lovely & quiet. Highly recommend & happy to stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities
Stayed 21 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, property conditions & facilities
We loved the sky high room and the city view. Very modern facility
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Walking distance to Crown
Stayed 3 nights in Sep 2024

6/10 Okay

Victoria

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
It was alright if you’re looking for a modest stay. The low ratings are due to ceiling painting coming off (a lot) in the shower and the hallway smelling bad (a lot). The rest was fine
Stayed 5 nights in Sep 2024

6/10 Okay

Sarah

Business traveller
Liked: Cleanliness
The pool was closed for maintenance and this was not disclosed prior to checking in, not was any compensation offered. Of course this is our of hotel management control but was a main feature of consideration in choosing this hotel so we were very disappointed that not into was it inaccessible but staff were unable to give an estimate of when it might be open again. It was closed for the duration of our stay. We also noticed that there were noisy drafts in our room due, we think, to window seal being inadequate. Other than that it was a nice apartment, nicely cleaned and maintained. Staff were friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Bronwyn

Travelled with family
Disliked: Amenities
Overall the stay was good, great views and the room layout was flexible for 3 people. However I felt it was quite poor to have bars of soap with no area to have it sit on both the bathroom and kitchen. A hand soap pump would have been a lot better. Also has a sachet of dishwashing liquid and 1 toilet roll - this felt very cheap.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Convenient location
Convenient location. Traffic noise was evident
Stayed 3 nights in Sep 2024

6/10 Okay

Darryn

Liked: Cleanliness, amenities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Sharyn

There was no secure parking within ten minutes walking distance, which was disappointing as last time I visited there was parking on site, which is now used by live in guests.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, property conditions & facilities
No hot water on the first night after I had been traveling since 4am that morning. Some brown marks on one of my pillow cases. Hotel was otherwise excellent. Great location, room was well equipped and staff were lovely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Burak

Liked: Cleanliness, property conditions & facilities
Amazing
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marie

Liked: Cleanliness
Stayed 1 night in Aug 2024