ibis Melbourne Hotel and Apartments

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for ibis Melbourne Hotel and Apartments

Exterior
One Bedroom Apartment | Private kitchen
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    ‪4 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Carlton Gardens
    ‪9 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

Two Bedroom Apartment

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

One Bedroom Apartment

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Multiple Beds

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About this property

ibis Melbourne Hotel and Apartments

Hotel with a 24-hour business center, a quick walk to Queen Victoria Market
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Queen Victoria Market. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business center.
  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Queen Victoria Market and 7 minutes by foot from Melbourne Central
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3983 square feet (370 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 28 for adults and AUD 14 for children
  • 1 restaurant

Restaurants on site

  • Ibis Kitchen Restaurant

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3983 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 22 2025 to March 12 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 373 out of 1002 reviews" "
Rating 8 - Good. 434 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Overall the property was great the only little grumble was phone reception wasn't great.
Stayed 1 night in Oct 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience for walking and transport. The hotel is comfortable and staff most helpful and pleasant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here a few times now. Generally the rooms are clean and comfortable and staff are friendly and helpful. I would certainly come back again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Rooms are nice and clean. Excellent value for money
Stayed 3 nights in Oct 2024

8/10 Good

Dennis

Stayed 3 nights in Sep 2024

10/10 Excellent

Jolene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay right near the Queen Vic Markets, I will be back for sure.
Stayed 7 nights in Oct 2024

8/10 Good

Pau

Good pricing with strategic location close to Victoria Market.
Stayed 3 nights in Oct 2024

6/10 Okay

michael

The coffee&tea caddy needs to be flipped around so one can make a coffee wish the breakfast buffet had some gluten free options or soy milk maybe a PowerPoint right near the bedhead so one can charge their phone without being told i should bring an extenision cord and the carpet should be replaced my room had bulges underneath the carpet and what was the strong perfume smell in the lobby was overwhelming everytime i entered
Stayed 8 nights in Oct 2024

10/10 Excellent

Anthea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This Ibis hotel is in need of refurbishment to bring it up to the standard of other Ibis locations. Having stayed at several Accor and Ibis hotels this year, I found this particular property noticeably behind in terms of upkeep. The building feels dated, and the carpets, in particular, are in need of replacement. There is also a noticeable musty smell throughout, indicating the hotel has seen better days. A refresh would greatly enhance the guest experience.
Stayed 3 nights in Oct 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It's clean & central to the market & trams.
Stayed 3 nights in Oct 2024

10/10 Excellent

Faiyaz, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Market and everything walking distance
Stayed 4 nights in Sep 2024

6/10 Okay

Meera

Stayed 3 nights in Sep 2024

2/10 Terrible

Sashi

Stayed 1 night in Oct 2024

4/10 Poor

troy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Booked for 3 did not have bedding or towels for 3 unfortunately poor girl on reception was on her own made very slow process to check in. Advertised as a bar and restaurant this is incorrect as it to only open for breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and homely
Very helpful staff. Great location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a short city break within walking distance of many activities, shopping and dining.
Stayed 2 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 7 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

2/10 Terrible

Siegfried

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Its a budget hotel butnis neat, clean, quiet, close to public transport and town. Parking was easy. I would stay again. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay here once last year and find it okay in general. They used to have more options for breakfast but now the choices seem to have reduced, possibly because it is not a peak season? The water pressure is not that great and the hotel is pretty old.
Stayed 2 nights in Aug 2024

8/10 Good

Haydon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited in-house food options
No food preparation or reheating options on rooms, given lack of in-house restaurant this would be helpful.
Stayed 2 nights in Aug 2024