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ibis Melbourne Hotel and Apartments

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Melbourne Hotel and Apartments

Exterior
Exterior
One Bedroom Apartment | Private kitchen
In-room safe, individually furnished, desk, laptop workspace
In-room safe, individually furnished, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    4 min walk
  • Lygon Street
    5 min walk
  • Melbourne Central
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen

One Bedroom Apartment

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

ibis Melbourne Central

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1002)
The price is €76
for 1 night
includes taxes & fees
5 Jan - 6 Jan
ibis Melbourne Central

About this property

ibis Melbourne Hotel and Apartments

Hotel with a 24-hour business center, a quick walk to Melbourne Central
This smoke-free hotel features a restaurant, a 24-hour business center, and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space. Housekeeping is available on request.
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Melbourne Central. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business center.
  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Queen Victoria Market and 7 minutes by foot from Melbourne Central
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3983 square feet (370 square meters) and includes a conference center. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 28 for adults and AUD 14 for children
  • 1 restaurant

Restaurants on site

  • Ibis Kitchen Restaurant

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3983 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 374 out of 1005 reviews" "
Rating 8 - Good. 442 out of 1005 reviews" "
Rating 6 - Okay. 124 out of 1005 reviews" "
Rating 4 - Poor. 35 out of 1005 reviews" "
Rating 2 - Terrible. 30 out of 1005 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Siegfried

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Aug 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Its a budget hotel butnis neat, clean, quiet, close to public transport and town. Parking was easy. I would stay again. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay here once last year and find it okay in general. They used to have more options for breakfast but now the choices seem to have reduced, possibly because it is not a peak season? The water pressure is not that great and the hotel is pretty old.
Stayed 2 nights in Aug 2024

8/10 Good

Haydon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited in-house food options
No food preparation or reheating options on rooms, given lack of in-house restaurant this would be helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Wing Kam

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Close to my conference venue. Very close to the city. Great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
This was ideal for me, great location, staff friendly and the room was comfortable and not overpriced. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good value for money, a little small, but perfect if you're spending time in the city and using it for sleep :)
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
Easy to get to trams, shopping. Lots of eating places. Simple but comfortable.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The fire alarm went off and there were no instructions for help. We evacuated down to the breakfast buffet area and the alarm wasn’t even going off down there and no one knew anything about it. We were told we could go back up to our rooms as it was a false alarm. The evacuation alarm continued to go off for 30 minutes. Then the fire fighters made an announcement that they investigated and all clear. Why were we sent back to our rooms when they hadn’t investigated yet and given the all clear. Horrible service and staff not trained at all for emergencies. Not offered anything as compensation for the inconvenience.
Stayed 4 nights in Jul 2024

8/10 Good

Natalie

Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Positives: location, friendly staff. Unfortunately small things made our stay less pleasant: room key didn't work initially, no tea towels or dish liquid, no lift from carpark (multiple sets of steep stairs to lug luggage & medical equipment up), car patk is very tight to exit if you have a large car, no easy place to park for check-in (can only access carpark after check-in), restaraunt wasn't open to guests for dinner just private functions.
Stayed 5 nights in Apr 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service
Great location. The communal areas are a little tired and the decor is dated. Ask for extra pillows as they're veey flat and you only get 1 each. Staff were very friendly amd checkin was fast and easy.
Stayed 2 nights in Jul 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay for family of 5
Good location, walking distance to Victoria market and shops. Family of 5 and stayed 2 nights. Check in and out was a breeze, counter staffs friendly. Downside is the parking is expensive at AUD35/ night and the exit from carpark is very narrow so when we were exiting the car park in our 7 seater car, 1 of us need to get down to direct the driver when turning out from carpark.
Stayed 2 nights in Jun 2024

4/10 Poor

Ryne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Cecilia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location within the city. Hotel is very dated and old. Gross feeling once past the lobby and inside the levels of the hotel. I’d recommend skipping the breakfast and going across to the vic market to get some instead. No good.
Stayed 1 night in Jun 2024

6/10 Okay

Deborah

Stayed 1 night in May 2024

10/10 Excellent

Maree

Stayed 1 night in May 2024

8/10 Good

Anais

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, noise free, good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Loani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, respectful, friendly staff. Check in was quick & efficient. Room & bathroom clean & spacious. Pillows soft, bed comfortable. Reasonable price. Breakfast available for extra price. Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Siqi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2024