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5.0 out of 5

"Location was great. Staff very friendly and helpful " More

By a verified traveller on Wed 18 Mar 2020

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Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Double Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ibis Melbourne Hotel and Apartments. During your stay, you're just a quick walk from Queen Victoria Market. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour business centre.

  • Free WiFi
  • Enjoy local cuisine while dining at ibis Kitchen Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Queen Victoria Market and 7 minutes on foot from Melbourne Central

ibis Melbourne Hotel and Apartments ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for ibis Melbourne Hotel and Apartments

Couples (1)
5 out of 5
Location was great. Staff very friendly and helpful

Posted by on 18 Mar 2020

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Comment from Hotel Management

20 Mar 2020 by The Ibis team

Dear Guest, Thank you for your lovely comments and we are delighted that your stay was enjoyable. Looking forward to welcoming you again in the near future. Kind Regards, The ibis Team

About the ibis Melbourne Hotel and Apartments

Location 15-21 Therry Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3983 square feet (370 square metres) and includes a conference centre. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly ibis Melbourne Hotel and Apartments. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 11 levels
  • Conference rooms
  • 3983 sq ft of conference space
  • 370 sq. m of conference space
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Melbourne Central Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ibis Melbourne Hotel and Apartments offers 250 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Satellite channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Ibis Kitchen Restaurant – This restaurant specialises in local cuisine and only serves breakfast. A children's menu is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Contactless check-out is available
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 14 for children
  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ibis Hotel Melbourne
  • Ibis Melbourne
  • Melbourne Ibis
  • ibis Melbourne Hotel Apartments
  • ibis Hotel Apartments
  • Ibis Melbourne And Apartments
  • ibis Melbourne Hotel and Apartments Hotel
  • ibis Melbourne Hotel and Apartments Melbourne
  • ibis Melbourne Hotel and Apartments Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.