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Hotel Grand Chancellor Melbourne

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Reception
Premier King Room
Premier King Room | View from room

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    2 min walk
  • Princess Theatre
    6 min walk
  • Melbourne Central
    6 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby

The Victoria Hotel Melbourne

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (2058)
The price is €71
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Victoria Hotel Melbourne

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference center, and valet parking.
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the pool at Hotel Grand Chancellor Melbourne. During your stay, you're just a quick walk from Melbourne Central. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi (speed: 50+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served weekdays for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym
  • Guests have great things to say about the pool and the clean accommodations
  • Within a 10-minute walk of Melbourne Central and Collins Street
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:00 AM: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Footlights
  • Encore Cafe and Bar

Things to do

  • Fitness centre

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (5382 square feet of space)
  • Meeting rooms - 6

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities will be closed during October, May, June, July, August, and September:
  • Swimming pool
The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1013 reviews" "
Rating 8 - Good. 362 out of 1013 reviews" "
Rating 6 - Okay. 137 out of 1013 reviews" "
Rating 4 - Poor. 62 out of 1013 reviews" "
Rating 2 - Terrible. 35 out of 1013 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Tarni

Disliked: Amenities
The building is under construction and part of it is residential living and a drs office the pool wasn’t open due to construction and the noise was beyond a joke. If I knew this I would have stayed elsewhere
Stayed 2 nights in Sep 2024

6/10 Okay

Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old building , even though the rooms are Nice inside the noise is too much You can hear everything You cannot get a great nights rest because you hear everything on the street and the rooms around Also note that anyone can access any floor From the lift Any random could walk in off the street and access the lifts Just something to keep in mind if safety is a concern in your travelling alone etc
Stayed 2 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Under renovation made accessing even numbered floors awkward
Stayed 2 nights in Sep 2024

6/10 Okay

phil

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Looks tired and outdated.
Stayed 1 night in Sep 2024

8/10 Good

Neal

Liked: Staff & service
Disliked: Property conditions & facilities
Difficult to enjoy a construction zone. Excessive noise during the day. Staff tried hard to keep guests informed and happy but they were up against a major refurbishment. Would have helped to prepare guests prior to arriving..ie at booking time. Felt cheated. Room was superb and I loved the bath products.
Stayed 1 night in Sep 2024

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Neale

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aatish

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, amenities
Getting a bit dated, mattress could do with an update Very friendly staff
Stayed 1 night in Sep 2024

4/10 Poor

KWAN WING

Stayed 1 night in Sep 2024

10/10 Excellent

Dean, Welllington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all areas of the city and to catch trams. Nice size room, comfortable beds and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and awesome location. Strongly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour and room was great. Plenty of extras.
Stayed 1 night in Sep 2024

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Renovations going on inside an it's horrific with the noise!! An ya don't get told about this , until it's completed, avoid
Stayed 1 night in Sep 2024

6/10 Okay

Shane

Stayed 5 nights in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing we found was the base of the shower was very slippery
Stayed 1 night in Sep 2024

10/10 Excellent

Ena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and the facilities were very accessible
Stayed 1 night in Sep 2024

2/10 Terrible

Miroslav

Stayed 3 nights in Sep 2024

10/10 Excellent

Nestworth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

10/10 Excellent

Liam

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Clifton Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff... easy process for parking and check in
Stayed 1 night in Sep 2024