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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
Exterior
View from room
Meeting facility
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪10 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Central
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

In-room safe, desk, blackout curtains, soundproofing

Mercure Melbourne Southbank

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.2 out of 5, Very good, (1001)
The price is €82
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Mercure Melbourne Southbank

About this property

Holiday Inn Express Melbourne Southbank by IHG

Hotel with free breakfast, near Collins Street
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Melbourne Southbank by IHG. During your stay, you're just a quick walk from Eureka Tower. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 15-minute walk of Collins Street and Crown Casino
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
Southbank Holiday Inn Express Melbourne Southbank Hotel
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Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank
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Holiday Inn Express Melbourne Southbank by IHG Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 931 reviews
Rating 8 - Good. 277 out of 931 reviews
Rating 6 - Okay. 63 out of 931 reviews
Rating 4 - Poor. 24 out of 931 reviews
Rating 2 - Terrible. 23 out of 931 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tejal

Stayed 4 nights in Jan 2025

8/10 Good

Summit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the check in desk on NYE was fabulous as she was trying to do everything on her own, as well as the bar counter. More staff were really needed. Mark, the breakfast manager was fabulous, friendly and extremely helpful. The bathroom doors in the hotel rooms freaked me out that they automatically would close. Not sure if that is something for handicapped guests but it made me very uncomfortable. Great location. Would stay again. Thx
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, we could walk everywhere we wanted to go. The room was smallish but very clean and comfortable. The staff were very helpful and friendly. The free buffet breakfast and parking made our stay very affordable and great value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Fangya

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The complimentary parking and breakfast are a definite plus. Staff are friendly and happy to help but the limited number meant waiting around for services.
Stayed 4 nights in Dec 2024

10/10 Excellent

Renae

Liked: Staff & service, property conditions & facilities
Love it!
We love staying here! Great location & parking facilities!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, staff were great and helpful
Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 1 night in Dec 2024

4/10 Poor

Serkan, Auckland

Travelled with partner
Disliked: Cleanliness, staff & service
The hotel is conveniently located, which is a definite advantage. However, there are some significant issues that need to be addressed. The room was very dusty, and even after housekeeping had serviced it, it was clear they hadn’t vacuumed properly, as I found piles of hair in the corners. Additionally, there were visible stains throughout the room, as well as in the corridors, reception area, and dining room, which detracted from the overall cleanliness and comfort. Most of the staff were pleasant and professional, but unfortunately, one receptionist with short hair was exceptionally rude and displayed an attitude that is unacceptable in the hospitality industry. I strongly recommend that management address her behavior to ensure guests are treated with respect and professionalism. With some improvements in cleanliness and staff training, this hotel could offer a much better experience.
Stayed 4 nights in Dec 2024

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities
Good stuff
Stayed 3 nights in Dec 2024

8/10 Good

Jes

Stayed 2 nights in Nov 2024

8/10 Good

Antoinette

Stayed 1 night in Nov 2024

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such comfortable bed and pillows, slept really well was nice and quiet! I will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holiday inn
We travelled to Melbourne for a concert at the Rod Laver Arena which was about a 20 min fairly easy walk. The hotel was also within walking distance to tram and train and Southbank. Great location and great breakfast with lots of variety. I would stay again, good value for money, nice room and friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Eric

Stayed 5 nights in Nov 2024

8/10 Good

Kelvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

June

Stayed 1 night in Nov 2024

10/10 Excellent

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Location was perfect.
The hotel comes across as quite new and very well done. I could not fault anything a hint. You can book a hotel car parking. Had reception by scanning a QR code headroom for the car park is 2.1 m
Stayed 1 night in Dec 2024

10/10 Excellent

Joshua, Buderim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff offered me an upgrade to a deluxe room and I only had to join their rewards program (no cost). Breakfast was included and wide range of things to choose - clean and delicious. Staff also efficient to clean away empty plates and glasses.
Stayed 1 night in Dec 2024

6/10 Okay

Dee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good service, ensuite didn't have exhaust
Stayed 1 night in Dec 2024

8/10 Good

Cathrine

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that the rooms were compact but designed well with lovely decor. I was particularly happy with the blockout blinds which made sleeping easier. Very handy location and staff were really lovely.
Stayed 1 night in Dec 2024

10/10 Excellent

Ruth

Travelled with family
Well done
Stayed 1 night in Dec 2024