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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

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Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
Exterior
Exterior
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Southbank Promenade
    ‪4 min walk‬
  • Melbourne Arts Centre
    ‪5 min walk‬
  • Collins Street
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

View from room

Standard Room (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Melbourne Little Collins by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1243)
The price is €191
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Melbourne Little Collins by IHG

About this property

Holiday Inn Express Melbourne Southbank by IHG

Hotel with free breakfast, steps from Melbourne Arts Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Melbourne Southbank by IHG. During your stay, you're just a quick walk from Melbourne Arts Centre. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the value of their stay and the breakfast
  • Steps from Melbourne Arts Centre and 10 minutes by foot from Collins Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
Southbank Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank by IHG Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 525 out of 899 reviews
Rating 8 - Good. 267 out of 899 reviews
Rating 6 - Okay. 61 out of 899 reviews
Rating 4 - Poor. 23 out of 899 reviews
Rating 2 - Terrible. 23 out of 899 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didnt like was how the Bathroom was made. I really feel like the shower could have been made better, than a door that lets water out onto the floor every time you get out of the shower. Also the fan didnt seem to work at all. Other than that was good stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Being close to transport and crown and southbank
Stayed 1 night in Nov 2024

8/10 Good

Coral

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property in great location to walk to concerts nearby at rod laver, arts centre or Sidney myer music bowl
Stayed 1 night in Nov 2024

10/10 Excellent

Jacki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms. Easy with parking on site. Great breakfast and such a good location. Walking distance to so many great spots. Well definitely be back.
Stayed 1 night in Nov 2024

8/10 Good

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all main attractions in Melbourne
Stayed 1 night in Nov 2024

8/10 Good

VALENTINA

Business traveller
Liked: Cleanliness, property conditions & facilities
Good position, but about the service room I’d like to tell that the rooms are not cleaned every day of the stay and the last day it was not even cleaned. Then little care in checking the change of glasses and cups.
Stayed 5 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, clean and comfortable rooms, close to everything and public transport
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New computer system meant checkin was way too long. Staff not trained effectively before implementation. WiFi no access for duration of stay. Room was clean and quiet with great view. Breakfast varied and of good standard
Stayed 1 night in Nov 2024

4/10 Poor

Farooq

Stayed 2 nights in Nov 2024

10/10 Excellent

Leonie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Nov 2024

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Perfection
Stayed 3 nights in Nov 2024

10/10 Excellent

ERIC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel, near the pier for those taking the cruise.
Stayed 1 night in Oct 2024

2/10 Terrible

Jodie

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The service is horrendous. Turned up and they didn't have my booking. Once that was sorted I waited over an hour for some arancini balls. This isn't my first stay here and something similar happened previously. When I asked for a copy of my invoice the person behind the counter said that I didn't get one because I didn't ask. I directed him to the sign on the desk that says an invoice would be emailed as part of the check out process. I will not stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Suzanne

Travelled with partner
Adequate breakfast and room.
Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very smart room design in details that make maximum use and convenience out of the modest size of the room. Overall, a very comfortable and pleasant stay.
Stayed 2 nights in Nov 2024

8/10 Good

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. Centrally located to where we were going, making it easy to walk everywhere. Price is great with an excellent breakfast included. Only down side: Internet is very slow and bathroom doors close with a bang.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nisar

Liked: Cleanliness, staff & service, property conditions & facilities
For that price all over very good
Stayed 2 nights in Nov 2024

8/10 Good

Tidarat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the property is clean, quiet with spacious room. Delicious breakfast is a plus. Reception is on level 7. Unless you enjoy walking, the property is quite far from central station.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay - one small block from waterfront. Comfortable, decent brekkie, parking onsite etc
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place For a short or a long-term vacation, everything nearby is beautiful and enjoyable the restaurants location, the view and the friendly people thank you, Melbourne for a good time I would love to go again soon
Stayed 4 nights in Oct 2024

10/10 Excellent

Katrina

Travelled with family
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Stayed 1 night in Oct 2024

10/10 Excellent

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise.
Couldn't have been more surprised by how close we were to everything in the city.So central for our needs.25 min walk to Marvel Stadium ,5minutes and your on southbank. From our arrival to checking in ,staff were very friendly,our room was very clean,everything you need for a comfortable stay. Breakfast was more than adequate and again, the staff said good morning ,as they cleaned fresh tables for you to enjoy your breakfast.Car parking was easy and we look forward to booking again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay here when in Melbourne on business. It’s a clean, comfortable hotel with parking in a great location.
Stayed 3 nights in Oct 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow and poor service.
I've stayed many times at this hotel, and other Holiday Inn hotels in Australian and overseas, but this was easily the worst check-in experience - more than 20 minutes of waiting. Ignored the pre-booked parking as part of the booking and made us book via a QR code on the counter. Then when we returned from dinner it took 20 minutes to get into the room because the lifts were barely operating. No answer of the phone or the call button downstairs.
Stayed 1 night in Oct 2024