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Holiday Inn Express Melbourne Southbank, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Melbourne Southbank, an IHG Hotel

Exterior
Exterior
Exterior
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Melbourne Arts Centre
    ‪4 min walk‬
  • Fed Square
    ‪6 min walk‬
  • National Gallery of Victoria
    ‪6 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

View from room

Standard Room (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mercure Melbourne Southbank

Free WiFi
Air conditioning
Breakfast available
Business services
4.2 out of 5, Very good, (1002)
The price is €90
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Mercure Melbourne Southbank

About this property

Holiday Inn Express Melbourne Southbank, an IHG Hotel

Hotel with free breakfast, a short walk to Collins Street
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Holiday Inn Express Melbourne Southbank, an IHG Hotel offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Melbourne Southbank, an IHG Hotel. During your stay, you're just a quick walk from Collins Street. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the value of their stay
  • Within a 15-minute walk of Crown Casino and Collins Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business center and 4 meeting rooms are available. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
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Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank, an IHG Hotel Hotel
Holiday Inn Express Melbourne Southbank, an IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 859 reviews" "
Rating 8 - Good. 251 out of 859 reviews" "
Rating 6 - Okay. 59 out of 859 reviews" "
Rating 4 - Poor. 22 out of 859 reviews" "
Rating 2 - Terrible. 22 out of 859 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow and poor service.
I've stayed many times at this hotel, and other Holiday Inn hotels in Australian and overseas, but this was easily the worst check-in experience - more than 20 minutes of waiting. Ignored the pre-booked parking as part of the booking and made us book via a QR code on the counter. Then when we returned from dinner it took 20 minutes to get into the room because the lifts were barely operating. No answer of the phone or the call button downstairs.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvin

Liked: Property conditions & facilities
The hotel was quiet. Close to the amenities on the river.
Stayed 1 night in Oct 2024

8/10 Good

Henry Chi Hong

Liked: Cleanliness, staff & service, property conditions & facilities
good value
Stayed 5 nights in Oct 2024

10/10 Excellent

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melb trip
Great accommodation, close to restaurants and bars. Nice breakfast and lovely bar and balcony.
Stayed 2 nights in Oct 2024

6/10 Okay

Gail

Liked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Chung Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, except the shower…. Water temperature is hard to control.
Stayed 6 nights in Oct 2024

10/10 Excellent

Ezzy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 6 nights in Oct 2024

6/10 Okay

Jenny

Travelled with partner
Liked: Staff & service, amenities
stood on a metal clip on the carpet which was obviously not cleaned very well. Glasses in the room were dirty and there was only 2 coffee sachets. No stocked mini bar and the person in the room next door was still watching his loud tv at 2.30am. Breakfast was good, coffee there was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Mathew

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

A'Savvy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great Breakfast
Great breakfast. Staff great. Entrance to property not the best. Tiles in bathroom cracked. Bathroom not cleaned properly as had stains. Quality of budget hotel, so over priced.
Stayed 1 night in Oct 2024

4/10 Poor

kay

Disliked: Cleanliness, staff & service
They didn’t service our room on one day and we had to ask for towels to be bought up and had to wait for these to arrive before we could go to sleep. When we said our room had not been serviced they asked if we had put a sign in the door and didn’t offer any assistance. No tea bags were there from day one. Chunk of hair in shower floor.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All was great, except for the bed.
The mattress was horrible, the absolute worst I've ever attempted to sleep on. Who should i send my chiropractor's bill to?
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top floor room with a beautiful uninterrupted view of the botanic gardens, with the arts centre spire blue lit right in front of us at night. In the morning, sunrise right onto my face. Loved it :(
Stayed 1 night in Oct 2024

10/10 Excellent

Caide

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the room was clean and comfortable. Parking onsite was great and the location was fantastic.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was good. Nice reception area and balcony. Location is handy to everything in Southbank.
Stayed 3 nights in Sep 2024

2/10 Terrible

Brendan

Travelled with partner
Disliked: Property conditions & facilities
We stayed in room 823. The first thing we noticed was the fitted sheet was not fitted and kept pulling up. When we woke up in the morning, we both had had a reaction to something in the air conditioning, each of us sniffling and with a bit of a sore throat (these symptoms both went soon after we checked out). The other thing that we were deeply concerned about was the breakfast buffet. We ended up not eating our food, as everything that should have been hot was cold - eggs, bacon, sausages… the tomatoes looked uncooked and had just had a large amount of herbs heaped on them. The fact that all this food was being served cold makes me wonder if any checks for done from a health and safety standpoint, as you could actually get someone sick from this. We definitely do not feel we got what we paid for and this experience has turned us off Holiday Inn.
Stayed 1 night in Sep 2024

10/10 Excellent

Sasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family night away
Perfect location and perfect room for the whole family. Parking and breakfast were included and breakfast was amazing.
Stayed 1 night in Sep 2024

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Nice all round place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Gail

Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 4 nights in Sep 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful from check in to the breakfast staff. thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally location Hotel close to where are function was. Included breakfast was great Minor issues were the access to the carpark is only really suitable for smaller cars and the air conditioning was set for winter conditions and I could only turn it down to 21.5° C
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GREAT
Stayed 6 nights in Sep 2024

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024