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Hawthorn Gardens Serviced Apartments

3.5 star property

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Garden
Two Bedroom Apartment
Two Bedroom Apartment | Balcony view
Desk, iron/ironing board, cots/infant beds, rollaway beds
Desk, iron/ironing board, cots/infant beds, rollaway beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Air conditioning
  • Outdoor space
  • Parking included

Explore the area

Map
750 Toorak Road, Hawthorn East, VIC, 3123
  • Swinburne University of Technology
    ‪3 min drive‬
  • Rod Laver Arena
    ‪7 min drive‬
  • Melbourne Cricket Ground
    ‪7 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Three Bedroom Apartment

Three Bedroom Apartment

Three Bedroom Apartment

  • 65 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment | View from room

One Bedroom Apartment

  • 28 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 45 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed OR 1 Double Bed and 2 Twin Beds

Similar properties

Two Bedroom Apartment | Private kitchen

Beaumont Kew

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, (1512)
The price is €68
for 1 room
includes taxes & fees
2 May - 3 May
Beaumont Kew

About this property

Hawthorn Gardens Serviced Apartments

Aparthotel units in Melbourne with kitchens and balconies
Along with laundry facilities, this aparthotel has a garden and free self parking. WiFi in public areas is free. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Limited housekeeping is available.
Hawthorn Gardens Serviced Apartments offers 28 air-conditioned accommodations with washers/dryers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Housekeeping is provided on a limited basis.

Our customers tell us they can't get enough of the helpful staff at Hawthorn Gardens Serviced Apartments. During your stay, you'll be close to Melbourne Cricket Ground. Features include free WiFi in public areas and free self parking, plus laundry facilities. This comfortable aparthotel has 28 apartments on 2 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Services include luggage storage
  • 7 minutes by car from Rod Laver Arena and 7 minutes from Melbourne Cricket Ground
As a guest of Hawthorn Gardens Serviced Apartments, you'll find a garden and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Melbourne aparthotel.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Family friendly

  • Cot: AUD 15 per night

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with cable channels

Outdoor areas

  • Balcony/patio
  • Garden

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Designated smoking areas

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Restaurant dining guides

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 2 floors
  • 28 units
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8 PM) and Saturday - Saturday (8 AM - 6 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8:15 AM-2:15 PM on Sunday.

Renovations and closures

This property is closed from March 1 2025 to December 31 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7 AM - 8 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gardens Serviced
Hawthorn Gardens Serviced Apartments Apartment
Hawthorn Gardens Serviced
Hawthorn Gardens Serviced Apartments
Hawthorn Serviced Apartments
Serviced Apartments Hawthorn
Hawthorn Garns Serviced s
Hawthorn Gardens Serviced Apartments Aparthotel
Hawthorn Gardens Serviced Apartments Hawthorn East
Hawthorn Gardens Serviced Apartments Aparthotel Hawthorn East

Hawthorn Gardens Serviced Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 853 reviews
Rating 8 - Good. 343 out of 853 reviews
Rating 6 - Okay. 160 out of 853 reviews
Rating 4 - Poor. 69 out of 853 reviews
Rating 2 - Terrible. 51 out of 853 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Juliet

Disliked: Cleanliness, amenities, property conditions & facilities
It's dark drab and dated. The bed was clean and comfortable and only stayed the nights there as I was busy with my daughter
Stayed 3 nights in Jan 2025

4/10 Poor

Dorine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is very old. One of the kitchen drawers fell apart as I opened it. The property is not very clean as we found dead bugs scattered around the apartment. The washing machine only half worked in our original room and then we were moved to a new room where both washer and dryer worked. The property is not handicap accessible and has many stairs which can be inconvenient for those with young children/strollers. The location was convenient with a Coles just down the street.

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place is so bad not clean at all just terrible I will never stay there again. Really it was hot dirty disgusting.
Stayed 2 nights in Jan 2025

2/10 Terrible

Trent

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing that was accurate was the location! It was a calamity of issues - from a smoke alarm beeping all night, bedroom light surging on all night in off position!, broken toilet seat, broken shower, filty and uncomfortable furniture - the list could be endless. Again, a wonderful location - but that doesn't excuse the disgrace that the rooms were in! It was so bad it's taken me weeks to write the review!
Stayed 3 nights in Dec 2024

2/10 Terrible

Liz

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The property was in need of a makeover. Very rundown
Stayed 2 nights in Jan 2025

6/10 Okay

Krish

Travelled with family
Disliked: Property conditions & facilities
Well located and access for our purpose of visit. Good and secure onsite car parking facilities. Downside is that teh apartment was dated ands no lifts or ramp access
Stayed 5 nights in Dec 2024

2/10 Terrible

Atik

Disliked: Cleanliness, property conditions & facilities
There are nothing to like this property, the property is most disgusted, dirtiest ever i seen. I noticed there are spider webb with lots of newborn baby spider, i've asked the manager to clean the room and he replied It's ok, in summer always spider there instead cleanup the place, also they served expired milk for coffee. The whole place are dirty, didn’t clean dust, birthroom are moldy, rusty, Sofa are so yakki, my worst-ever xmas Holiday, my kids and my wife hated me. Finally no regret from the management. Please don't think they'll refund your money and my advice never go there even they offer free accommodation.
Stayed 3 nights in Dec 2024

4/10 Poor

Lindi

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Not a great place

The room was very big and clean sheets and comfy beds. That’s the positives. The negatives is that it’s expensive to stay and the walls are very dirty with brown stains in some rooms, carpet dirty, dryer was broken.
Stayed 1 night in Dec 2024

6/10 Okay

Sandy

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The parking was great, as was the size of the apartment - it was huge! Had everything : oven, cooktop, microwave, washing machine, dryer, toaster, iron etc. Bed was very comfortable. Only 5 minutes drive to Cabrini Hospital. The let down was that it was a bit shabby and tired. Needed some TLC. The garden area also needed attention- even mowing the grass would have made a difference . Didn’t really matter to me, but it might to others.
Stayed 1 night in Dec 2024

4/10 Poor

Elspeth

Business traveller
Disliked: Amenities
The property was very disappointing. nothing like the photos. it is in desperate need of renovation, both the buildings and the grounds. I was with three colleagues in individual rooms. None of us got bath mats, hand towels. rooms were hot with no fan or airconditioning in the bedrooms. Would definitely NOT recommend.
Stayed 2 nights in Dec 2024

8/10 Good

Trinity

Travelled with group
Liked: Cleanliness
Honestly really good value for money. Definitely is a bit outdated but didnt bother us at all. There was an ac in our room and really comfortable beds and blankets.
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Very old and dirty
Stayed 3 nights in Nov 2024

6/10 Okay

Felicity

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Simon

Disliked: Cleanliness, room comfort
Room needs alot of attention asap, from black mold in the bathrooms, heaps of dust in the vents and 3 lights with no lights and just holes and overall needs a lot of work, pictures aren’t accurate. Asked for a full refund but was only given 2 days. Had to check out and find another hotel.
Black mold
Black mold
Dust from the fan
Air conditioner very dirty
Stayed 4 nights in Nov 2024

6/10 Okay

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Photos don’t match reality. Seemed to be plenty of car parking
Stayed 1 night in Nov 2024

2/10 Terrible

Michael, Dundas Valley

Liked: Cleanliness
Disliked: Property conditions & facilities
Disgusting and dirty! Old needs an update! Bathroom dirty, unable to open windows! Aircon was filthy! No iron or ironing board! Dirty saucepans in drawers. Wifi didn’t work tv didn’t work!
Stayed 1 night in Nov 2024

8/10 Good

Kyra

Travelled with family
Liked: Property conditions & facilities
Comfortable nights stay for our family.
Stayed 1 night in Oct 2024

6/10 Okay

Rosemary

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All good!
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
We have never stayed in a place so dirty. When we first walked in the smell was overwhelming. The carpet outside the bedroom door was saturated. We told reception and they didn’t care. There were cobwebs everywhere. A small snail stuck on the wall of the bedroom. The split system was unusable as it was so dirty.
Stayed 2 nights in Nov 2024

4/10 Poor

Jessica Lesley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and dusty unit needs an overhaul. Bed was falling apart, super hard mattress. Pillows are terrible, lounges felt like they fall apart at any not.
Stayed 4 nights in Oct 2024

6/10 Okay

Peter

Travelled with partner
Disliked: Property conditions & facilities
The online photos misrepresent the age and condition of the property, which is quite old and poorly maintained. The amenities and cleanliness are average, and the rate charged is to far too expensive for this standard of accommodation
Stayed 7 nights in Oct 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, property conditions & facilities
Unit was very spacious. Had everything you need. Could stay for a week or two very comfortable. Staff was great
Stayed 1 night in Oct 2024

2/10 Terrible

Jane

Business traveller
Disliked: Cleanliness, property conditions & facilities
If I could give this place zero stars, I would. This is hands down the worst hotel I’ve ever stayed in. The shower didn’t work, and the entire room was covered in mold. The smell was unbearable, like someone had been living there for weeks without any cleaning. I had to go out and buy room spray just to mask the stench enough to get through the night. Cobwebs in the corners, grime on every surface—this place was filthy beyond belief. I wouldn’t even let my dog stay here. For what they charge, this is highway robbery. This place is subpar, disgusting, and completely misrepresented online. I later found a review mentioning the same issues, and that a staff member admitted the government had been paying them to house the homeless, which explained the awful stench. Apparently, they ‘can’t afford’ proper cleaning, but they still charge absurd rates like it’s a 4-star hotel! The photos online are seriously outdated and should be removed immediately—they don’t reflect the reality of this dump. I’ve stayed in hotels in third-world countries that were cleaner and better maintained than this. Save yourself the nightmare and look elsewhere.
Stayed 1 night in Oct 2024

8/10 Good

Ken

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Joel

Travelled with partner
Location was good. Room was very tired and dated. Was acceptable given the cheap pricing.
Stayed 2 nights in Oct 2024