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DoubleTree by Hilton Hotel Melbourne - Flinders Street

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Hotel Melbourne - Flinders Street

Room, 1 King Bed, Balcony, River View (Skyline)
Suite, 1 King Bed, Balcony (Yarra View)
Room, 1 King Bed, Balcony, River View (Skyline) | View from room
Exterior
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
270 Flinders Street, Melbourne, VIC, 3000
  • Fed Square
    3 min walk
  • Platform 270
    1 min walk
  • Flinders Street Station
    3 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Interior)

Room, 2 Single Beds (Interior)

Room, 2 Single Beds (Interior)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Interior)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Interior)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View)

Room, 1 King Bed (Flinders Street Station View)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Skyline)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, River View (Skyline)

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Yarra View)

Suite, 1 King Bed, Balcony (Yarra View) | Living area

Suite, 1 King Bed, Balcony (Yarra View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline)

Room, 1 King Bed, Balcony, River View (Skyline)

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed (Federation View)

Loft, 1 King Bed (Federation View)

Loft, 1 King Bed (Federation View)

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Loft, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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Exterior

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About this property

DoubleTree by Hilton Hotel Melbourne - Flinders Street

Hotel with a 24-hour fitness center, steps from Degraves Street
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
DoubleTree by Hilton Hotel Melbourne - Flinders Street offers 187 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Melbourne - Flinders Street. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Degraves Street and 3 minutes by foot from Fed Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly DoubleTree by Hilton Hotel Melbourne - Flinders Street.

This 4.5-star Melbourne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Platform 270 - This restaurant serves breakfast and dinner. A children's menu is available.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Japanese, Korean, Portuguese, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (AUD 33 per stay)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: AUD 40 for adults and AUD 20 for children
  • 1 restaurant
  • 1 bar
  • Manager's reception (select days)
  • 24-hour room service

Restaurants on site

  • Platform 270

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (1582 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 97
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 97
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels
  • Films for purchase
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Nearby parking fee: AUD 33 per stay (984 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citigate Hotel Melbourne
Citigate Melbourne
Melbourne Citigate
DoubleTree Hilton Hotel Melbourne Flinders Street
DoubleTree Hilton Hotel Flinders Street
DoubleTree Hilton Melbourne Flinders Street
DoubleTree Hilton Flinders Street
DoubleTree by Hilton Hotel Melbourne - Flinders Street Hotel
DoubleTree by Hilton Hotel Melbourne - Flinders Street Melbourne

DoubleTree by Hilton Hotel Melbourne - Flinders Street Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 1000 reviews" "
Rating 8 - Good. 299 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and easy walk to shopping
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness
It’s fine for what it is; affordable room in central location, clean and nice enough. Bed was super comfortable and room was quiet, we slept well. Nice bathroom, great shower. Night manager was friendly and accomodating when we found an issue with the room. There was a gentleman at reception who was also great. Breakfast was lacklustre but we are particularly fussy when it comes to food. Outside on the street is gross, especially in the evening, a lot of people up to no good. Would stay again though.
Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with partner
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing hotel. Highly recommended staff are amazing and the facilities are nice and clean. Also very good location with public transport out the front and takeaway options
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
From walking in the door with the lovely staff (after we found out the entrance was next to us) we had a great stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jade Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the stay front of house girls where amazing And we are planning another stay soon Thanks heaps
Stayed 2 nights in Aug 2024

10/10 Excellent

joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stsff
Stayed 2 nights in Aug 2024

6/10 Okay

Marie

Liked: Staff & service, property conditions & facilities
Standards have dropped since our last visit
Stayed 2 nights in Aug 2024

6/10 Okay

Daniel

Travelled with partner
Location was great
Stayed 1 night in Aug 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall an excellent stay. Was a bit messy in the lift floors Sadly my mojito had mint leaves which were pretty 'dead' looking. However the rest oft he weekend was fabulous
Stayed 1 night in Aug 2024

10/10 Excellent

Rhiannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, good location and service was wonderful
Stayed 2 nights in Jun 2024

10/10 Excellent

COLLEEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic. Greeted with a delicious warm cookie and staff checked in regularly without imposing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Ros

Liked: Cleanliness, property conditions & facilities
Booked for late checkout and was asked to check out at normal time
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position and lovely appointed rooms. Would book again.
Stayed 1 night in Jul 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay
Doubletree Hilton is a lovely hotel. As you enter the building you can smell the baked welcome cookies which are delicious and a lovely touch. Excellent service with welcoming staff. I arrived early so my room wasnt quite ready so I sat by the fire place and enjoyed a drink while I waited. My room was very clean and presented well. Bathroom is modern and very functional. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Declan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing in particular just convenient
Stayed 3 nights in Jul 2024

10/10 Excellent

Treh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect positioning for easy access in and around the city
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, staff very welcoming and I love they are an equal opportunity employer- well done! Rooms comfortable, warm and block out curtains gave us a fantastic chance to rest. Breakfast had everything to suit all tastes. Location perfect.
Stayed 2 nights in Jul 2024

10/10 Excellent

ray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across the street to Flinders Street station. Plenty of public transport. Restraunt had a great chicken dish there.
Stayed 3 nights in Jul 2024