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Crowne Plaza Melbourne, an IHG Hotel

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Melbourne, an IHG Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool loungers
Suite, 1 Bedroom, River View
Property entrance
Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas, pool loungers
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
1-5 Spencer Street, Docklands, VIC, 3008
  • Melbourne Convention and Exhibition Centre
    2 min walk
  • The Wharf Hotel
    2 min walk
  • Southern Cross Station
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed (High Floor, No View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, No View)

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

View from room

Premium Room

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Standard Room, 1 King Bed, Roll-in Shower

Standard Room, 1 King Bed, Roll-in Shower

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (View)

Standard Room, 1 King Bed (View)

Standard Room, 1 King Bed (View)

  • 26 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

  • 54 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Crowne Plaza Melbourne, an IHG Hotel

Luxury Melbourne hotel in Docklands with a 24-hour fitness center
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
Crowne Plaza Melbourne, an IHG Hotel offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Melbourne, an IHG Hotel's great location. During your stay, you're just a quick walk from Crown Casino. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Yugo Restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Melbourne Convention and Exhibition Centre and 3 minutes by foot from Crown Casino
Crowne Plaza Melbourne, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms, coworking spaces, and limo/town car service are available. Event space at this hotel measures 12949 square feet (1203 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne, an IHG Hotel. Parking is available for a fee. A complete renovation of Crowne Plaza Melbourne, an IHG Hotel was completed in December 2020.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM.
Yugo Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Dive Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow - This coffee shop serves breakfast, brunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 17 per night)
  • Secured covered valet parking on site (AUD 70 per night; includes in/out privileges)
  • Off-site parking within 984 ft (AUD 17 per night); discounts available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: AUD 40-42 for adults and AUD 25-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Yugo Restaurant
  • Dive Bar
  • Pow Wow

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference centre (12949 square feet of space)
  • Coworking spaces
  • Meeting rooms - 10

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 85
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Designated smoking areas (fines apply)
  • Renovated entire property – December 2020
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 17 per night
  • Covered valet parking fee: AUD 70 per night (in/out privileges)
  • Nearby parking fee: AUD 17 per night (984 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Crowne Plaza Melbourne, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1006 reviews" "
Rating 8 - Good. 250 out of 1006 reviews" "
Rating 6 - Okay. 90 out of 1006 reviews" "
Rating 4 - Poor. 39 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
This place felt dingy and worn out. There are better choices.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Fantastic time, we loved our stay and staff were great.
Stayed 1 night in Sep 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Surrounded by cFMEU workers. Construction zone. Check in took forever ever at 2:00 am. Pathetic service. Why would you stay here.
Stayed 1 night in Sep 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Crista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another brilliant stay, clean quiet rooms. Easy transport options
Stayed 2 nights in Sep 2024

8/10 Good

Bo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service was great
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 5 nights in Sep 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Razak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Comfortable ,clean and good food
Stayed 2 nights in Sep 2024

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious. Staff were attentive
Stayed 1 night in Sep 2024

6/10 Okay

Matthew, Clarence Town

Liked: Cleanliness, staff & service, property conditions & facilities
Room service is noodles thats just stupid
Stayed 1 night in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot
Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rooms and located close to Southbank. After hours room service menu underwhelming. Pity anyone arriving late and underfed. Would be forced to brave a King St kebab...
Stayed 1 night in Aug 2024

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When in Melbourne, the place to stay
Love Crowne plaza. Well situated. Just a great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

AYLWYN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, clean, good location
Stayed 1 night in Sep 2024

10/10 Excellent

MOHAMED RUMAIZ

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant staff during breakfast was really awesome people, thank you
Stayed 2 nights in Aug 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly young lady at Checkin. So sorry ive forgotten her name as it would have been nice to single her out to management. Love the fact that the rooms had a comfortable couch for two to sit on.
Stayed 1 night in Aug 2024

10/10 Excellent

Igor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Excellent staff and great service. Be convenient location. The lobby is very spacious with many cozy corners. Good dining. Second time using this hotel, and love it. The only downside, is the construction sites around, however this is temporary. Other than that, highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hitomi

Stayed 5 nights in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room large amazing bathroom
Stayed 1 night in Aug 2024

10/10 Excellent

Daine, Wodonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favourite place to stay when we need to treat ourselves to a short break.
Stayed 1 night in Aug 2024