CitiClub Hotel Melbourne

3.5 star property

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Photo gallery for CitiClub Hotel Melbourne

Business centre
Reception
Property entrance
Superior Queen Room
2 bars/lounges

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

Map
113 Queen Street, Melbourne, VIC, 3000
  • Bourke Street Mall
    ‪6 min walk‬
  • Melbourne Central
    ‪8 min walk‬
  • Crown Casino
    ‪16 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Executive King Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed

Superior Queen Room

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Queen Room

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin Room

  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Queen Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed

Similar properties

About this property

CitiClub Hotel Melbourne

Hotel with a nightclub, a quick walk to Melbourne Central
Along with a restaurant, this hotel has a nightclub and 2 bars/lounges. WiFi in public areas is free. Additionally, a rooftop terrace, a conference center, and a coffee shop/cafe are onsite.
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at CitiClub Hotel Melbourne. During your stay, you're just a quick walk from Collins Street. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant, and 2 bars/lounges
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 10-minute walk of Bourke Street Mall and Melbourne Central
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. A business center and 5 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A nightclub, a rooftop terrace, and multilingual staff are also featured at the business-friendly CitiClub Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Melbourne hotel.

CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured self parking on site (AUD 40 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • CQ UPSTAIRS
  • CQ BAR

Things to do

  • Nightclub

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (5382 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 92
  • Step-free path to entrance
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Locally owned and organised tours and activities
  • Reusable cups only
  • Reusable tableware only

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to 410, Little Collins Street, Melbourne 3000 VIC
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 304 out of 1010 reviews
Rating 8 - Good. 394 out of 1010 reviews
Rating 6 - Okay. 163 out of 1010 reviews
Rating 4 - Poor. 70 out of 1010 reviews
Rating 2 - Terrible. 79 out of 1010 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night there. Was clean and well positioned. Forgot my wake up call on their shift changeover but lucky I was awake anyway. Hotel was all I wanted. They have a nightclub on weekends and a Mexican themed bar which I didn’t attend. Cheers.
Stayed 1 night in Oct 2024

8/10 Good

Tracey

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and easy to access
Stayed 1 night in Dec 2024

6/10 Okay

Dale

Travelled with partner
Liked: Cleanliness, staff & service
Property was average for the price! The noise level was ridiculously loud and the club goers was outside on the street at the entrance making us feel uncomfortable and not safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Centrally located in the heart of Melbourne, everything you need is within walking distance. Friendly staff help make you feel welcome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam, melbourne

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Annabel

Travelled with partner
Liked: Property conditions & facilities
Well positioned, good facilities, pleasant room
Stayed 1 night in Nov 2024

8/10 Good

Brendan

Stayed 1 night in Nov 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean
Stayed 2 nights in Nov 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed
Very comfy bed and pillows, also love having a bath and nice tea
Stayed 1 night in Nov 2024

10/10 Excellent

Jasmin Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Donna

Liked: Cleanliness, amenities
Do not stay here on a Saturday night if you want to sleep. The night club inside the building blasts the music obscenely loud all throughout the night and into the morning. The music did NOT stop until 5am. I left feeling very sick from only 3 hours of sleep. Was very unpleasant. The staff and reception were all pleasant and the hotel itself was clean and good amenities.
Stayed 1 night in Nov 2024

6/10 Okay

joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely hotel BUT I stayed a Friday night and the nightclub next to it was playing extremely loud music from 10pm to 5am. So loud you could hear on the 4th floor with noise cancelling headphones. Apart from that it is a clean and nice hotel in a good location
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Only good for a Budget Stay.
Pros - good location, Cons - Nightclubs on ground floor and next door.. only made awarw of this at check in when offered ear plugs LOL! Noisy air con, dated bathroom, tight shower space, small 'queen sized' bed, odour in lobby.
Stayed 6 nights in Nov 2024

6/10 Okay

Ajay, Macomb

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get to from public transport. Just a little loud overnight with the nightclub.
Stayed 1 night in Nov 2024

10/10 Excellent

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a "I loved it however" situation. The building is charming and old: also means the soundproofing is minimal. They have warned us about club noises before booking, but it's the extend that as an Asian it surprised me. I didn't mind because I'm hearing impaired, and I can feel the windows shaking from the club noise until around midnight. I slept well because again, I'm hearing poor so to me it's like sleeping on a train. I don't know how many others would feel this way.
Stayed 1 night in Nov 2024

8/10 Good

Bre

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location and hotel is in good condition. Bed was comfortable and staff were helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Oct 2024

8/10 Good

wong

Liked: Cleanliness, staff & service
Club activities on Sat night affect slerpy
Stayed 4 nights in Nov 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in Nov 2024

4/10 Poor

Banu

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately I could hear next doors tv loud, and the rooms were not clean.
Stayed 1 night in Nov 2024

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024