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Citadines on Bourke Melbourne

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Citadines on Bourke Melbourne

City view
Lobby
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
131-135 Bourke Street, Melbourne, VIC, 3000
  • Her Majesty's Theatre
    ‪3 min walk‬
  • Collins Street
    ‪4 min walk‬
  • Parliament House of Victoria
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪28 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Two Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Executive Two Bedroom Apartment

  • 77 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Two Bedroom Apartments

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Two Bedroom Apartments

  • 63 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe One Bedroom Apartment

In-room safe, desk, laptop workspace, blackout curtains

Deluxe One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Executive One Bedroom Apartment

Executive One Bedroom Apartment

Executive One Bedroom Apartment

  • 45 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

  • 34 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Studio

In-room safe, desk, laptop workspace, blackout curtains

Executive Studio

  • 34 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Citadines on Bourke Melbourne

Family-friendly Melbourne aparthotel in Melbourne Central Business District with a fitness center
Along with an indoor pool, this smoke-free aparthotel has a fitness center and a sauna. WiFi in public areas is free. Other amenities include a conference center, a business center, and conference space. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, guests will find an LCD TV with digital channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Citadines on Bourke Melbourne offers 380 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.
The spacious apartments at Citadines on Bourke Melbourne get high marks from our customers. During your stay, you're just a quick walk from Melbourne Central. You'll find features like free WiFi in public areas, plus an indoor pool and a gym. Built in 2010, this luxury aparthotel has 380 apartments on 25 floors. This property offers pet-friendly amenities like food and water bowls. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV, and a refrigerator
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests really like the accommodations for the cleanliness, spaciousness, and overall comfort
  • Steps from Her Majesty's Theatre and 5 minutes by foot from Parliament House of Victoria
  • Pet-friendly amenities are available, including food and water bowls
Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 3498 square feet (325 square meters) and includes a conference center. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee.

This 4.5-star Melbourne aparthotel is smoke free.

Languages

English

Property amenities

Pool/Spa

  • Indoor pool
  • Sunloungers
  • Sauna

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Family friendly

  • Children stay for free (see details)

Kitchenette

  • Fridge
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Coffee/tea maker

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Entertainment

  • 43-inch LCD TV with digital service
  • TV in a common area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Computer station
  • Laptop workspace
  • Conference centre (3498 square feet of space)

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)
  • Food and water bowls are available

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 99
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Free newspapers (reception)

Location highlights

  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre
  • In the entertainment district

Things to do

  • Fitness centre
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 380 rooms
  • 25 floors
  • 1 building
  • Built in 2010
  • Connecting/adjoining rooms avaliable

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: AUD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 2.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 5:00 AM to 10:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne

Citadines on Bourke Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2805 out of 4750 reviews" "
Rating 8 - Good. 1494 out of 4750 reviews" "
Rating 6 - Okay. 306 out of 4750 reviews" "
Rating 4 - Poor. 97 out of 4750 reviews" "
Rating 2 - Terrible. 48 out of 4750 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Tiffanie

Travelled with family
Disliked: Cleanliness
Poor property condition, excellent service
Hard to give this review because the service, communication and booking experience was amazing but the property itself fell short. Dusty rooms, dirty cupboards, worst of all, a toilet that flooded every time we showered. The water leaked and flooded the entire bathroom. Sink was not able to drain water properly - overall seemed this property needs to be renovated / maintained better. Walls were very thin - can here everything through the rooms (even from next door)
Stayed 3 nights in Oct 2024

8/10 Good

Debbie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Walking distance to every thing
Stayed 1 night in Oct 2024

8/10 Good

marli

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well located meeting all basic needs
Stayed 2 nights in Oct 2024

8/10 Good

Hugh

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Huiji, Richmond Hill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location good
Stayed 5 nights in Oct 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Helpful staff location is perfect and transport right out the front door
Stayed 3 nights in Oct 2024

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Very helpful and responsive desk staff
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Great location in a great area of the CBD. Staff super friendly and hopeful. Room was perfect and included everything required for a comfortable stay. Will definitely be back next time I'm in Melbourne.
Stayed 2 nights in Oct 2024

8/10 Good

Jodie

Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Janine

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Sadly, I'd give it a miss.
I booked a room with 2 single beds. We were supposed to have an early check in and explained we needed it as my friend was having an important meeting with her legal team. The room wasn't ready and when my friend eventually got into the room, she found a double bed! She explained that I had booked 2 single beds so they bought in a fold up single bed. It was uncomfortable and didn't leave much room to get around. I have a walker. There was no apology and no discount for their muck up. It is a beautiful, excellently placed property but sadly has incompetant staff.
Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, room comfort
Won’t come back!
Arrived to given the wrong room configuration. I was told they had a ‘glitch’ in the system, they could not give me another room. They offered a portable bed at $50 per night. I declined to pay it. Then was offered ‘let’s go halves and pay $25’. What the hell, they want me to pay for their glitch?? I declined and was then given a bed at no cost. Room was comfy enough although the tv was initially in Chinese. Glassware had lip marks all around the edges. We received No ‘hotels vip offers’ and none was communicated like free bottle of wine or late check out. Overall would not go back.
Stayed 2 nights in Sep 2024

6/10 Okay

Stephen

Travelled with partner
Disliked: Cleanliness
I have stayed her many times over the years with my previous job ~ the overall service has slipped ~ we were put in a room for someone that had a disability - coul not stand upright in the shower to wash hair as shower head low for someone in a wheel chair - there was a fire alarm went off on one of the nights - guests had no idea what to do ~ many used the lifts instead of fire stairs or stated in their rooms when it was announced to evacuate . There used to be folders with information ~ our paper work said we had a king bed when we booked we had a queen bed - cleaners didn’t come and empty rubbish in our room when we were there - toilet paper supplies not replenished - overall very disappointing- the standard of service has definitely slipped . Will stay somewhere else next time for the amount we paid
Stayed 2 nights in Oct 2024

10/10 Excellent

PHECK LIANG

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Diana

Liked: Amenities, property conditions & facilities
Staff were very professional, pleasant and helpful. Our room was modern and spacious, beds very comfortable but the walls/touch points in room and around hotel require cleaning/detailing.
Stayed 1 night in Oct 2024

10/10 Excellent

Mudabbir

Liked: Cleanliness, amenities, property conditions & facilities
I had a fantastic stay at Citadines Melbourne! The service was exceptional from start to finish. The staff were incredibly welcoming and attentive, making sure all my needs were met throughout my stay. The room was spacious, clean, and well-equipped with everything I needed for a comfortable visit. I particularly appreciated the central location, which made it easy to explore Melbourne’s attractions and dining spots. Overall, Citadines Melbourne exceeded my expectations, and I would highly recommend it to anyone looking for a great place to stay in the city.
Stayed 1 night in Oct 2024

10/10 Excellent

qing

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
convenient location, clean
Stayed 1 night in Oct 2024

10/10 Excellent

Karen, East albury

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Weekend was great
Stayed 3 nights in Sep 2024

10/10 Excellent

Yoshie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect!!No view but in front of Tram stop.It is easy access and free from Southern cross station (airport shuttle stop) Room is quite good size comfortable.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Tram stop outside. Close to Chinatown and other dining options
Stayed 3 nights in Sep 2024

10/10 Excellent

ABHI

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Claire patricia

Liked: Cleanliness, property conditions & facilities
Central to everything
Stayed 3 nights in Sep 2024